Customer reviews from sharkninja.com
Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Average customer rating
4
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
119
4 Stars
30
3 Stars
23
2 Stars
13
1 Star
26
64%of customers recommend this product.
(
52 out of
81)
Customer Reviews for Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Customer Rating
5
Great machine
on November 7, 2024
Posted by: puffycreekmom
from Garden, Mi
Gender:Female
I bought this and received it yesterday, i love that it does both vacuuming and washing, that i can vacuum first then wash, without refilling the tank..
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!!!
on November 7, 2024
Posted by: baer24
[This review was collected as part of a promotion.] The Robot vacuum and mop is everything you’ve ever wanted or needed. It’s easy to clean, easy to maintain, easy to schedule. We schedule it to vacuum and mop every other day, which helps clean up the dog hair in the house. You’d be amazed at how much hair and dirt it picks up. We absolutely love this product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
I Love Love Love it!
on November 4, 2024
Posted by: criistalmariiee
[This review was collected as part of a promotion.] This was such a good robot vacuum. I can’t explain how much I love it. It helps out so much and cleans my floors so well. Easy to use, vacuums and mops, you can control it through your phone with the app. Battery life is good.
Written by a customer while visiting sharkninja.com
Customer Rating
3
on November 4, 2024
Posted by: Alex
Glitches already but seems okay, only time will tell. Not off too a good start
Response from sharkninja.comBy SharkNinja, November 6, 2024
Hello Alex,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your robot vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your robot vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
My favorite item
on November 4, 2024
Posted by: vanessaj130
[This review was collected as part of a promotion.] I’m in love with this vacuum/mop it was easy to install and set the setting to my liking. When I tell you it grabs everything of the floor it grabs everything.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Defective
on November 2, 2024
Posted by: CleanRoom
from Portland Oregon
My vacuum pro model broke on its first vacuum with a common error that the internet has no fix for.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 4, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your new robot is performing. We certainly understand how frustrating this situation must be, and we’d like to learn more about the error you're getting. Please give our team a call at 1-888-228-5531 so we can help with this.
Kind regards,
Shark Clean
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your new robot is performing. We certainly understand how frustrating this situation must be, and we’d like to learn more about the error you're getting. Please give our team a call at 1-888-228-5531 so we can help with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great everyday cleaning helper
on November 1, 2024
Posted by: justinel29
[This review was collected as part of a promotion.] I love the Shark powerdetect 2-in-1 robot vacuum and mop. It has made my nightly cleanup routine so easy. I love the mapping capabilities. It makes selecting which room to clean simple. It does a good job of cleaning up crumbs and debris. The mopping feature is nice too. It is not a full clean, but it definitely great for in between heavy duty mopping days.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A much needed helper around the house
on October 31, 2024
Posted by: lstilwell
[This review was collected as part of a promotion.] I was excited to try this as I have 2 dogs that are constant shedders. Once you download the app, you can even give your robot a name! Mine’s is Tony Shark. Lol. Set up was easy. There was a big and simple step by step instruction paper that was sitting right on top as soon as you open up the box. With the size of my house (2000 sq), the battery life lasts about an hour. It talks to you when it is heading back to the base, drying and cleaning the mop pad. It sings once it starts a cleaning. You can set up a schedule for it to run that fits your needs to run automatically. The noise level of the robot itself is not noisy but the base as it is emptying the robot and cleaning it is a little nosy. I thought the machine was broken when it was cleaning the pad. The drying process of the pad is very quiet. The vacuuming does a good job of scanning and picking up dirt or hair and gets as close to the wall as possible. The mopping does a good job as well and will even lift the mop head off the floor when running over a kitchen mat.
Written by a customer while visiting sharkninja.com