Customer reviews from sharkninja.com
Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Average customer rating
4.1
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
102
4 Stars
26
3 Stars
19
2 Stars
8
1 Star
16
70%of customers recommend this product.
(
42 out of
60)
Customer Reviews for Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Customer Rating
5
on March 4, 2025
Posted by: clean
but this is a gift for my son. He says it works perfectly
Written by a customer while visiting sharkninja.com
Customer Rating
4
Still trying to learn all the futures
on March 5, 2025
Posted by: Bim's Shark
Received about 3 weeks ago, So far loving it, Great buy!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Love shark vacuums
on March 9, 2025
Posted by: Mary
I love your vacuums. I wish this one could vacuum and mop at same time.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Junk
on March 9, 2025
Posted by: Junk
from Wisconsin
Gender:Female
Does not work at all. Wife threw box away so now stuck with broken unit.
Response from sharkninja.comBy SharkNinja, March 12, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Robot Vacuum. Upon review, we can see that the issue has been rectified. If you still need assistance with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Robot Vacuum. Upon review, we can see that the issue has been rectified. If you still need assistance with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great vacuum only drawback I have is you can't cus
on March 13, 2025
Posted by: Doug995867
Gender:Male
So far so good I would recommend to anybody with kids and pets
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
not very good very poor
on March 16, 2025
Posted by: Steve
from Indianapolis in
Gender:Male
you always have to go pick it up and return to it base it get lost a lot
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 18, 2025
Hello,
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we apologize for how frustrating this must be. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
This isn’t our usual standard, and we apologize for how frustrating this must be. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
The Best thing I’ve purchased!
on March 23, 2025
Posted by: BB-8
from Las Vegas, NV
Gender:Male
BB8 is what we call him! He’s amazing and our floors have never looked so good with no effort! 💯
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Investment for Dog Lovers!
on March 23, 2025
Posted by: Harp3
Gender:Male
Highly recommend if you have dogs. I have 3 dogs (German Shepherd, 2 pitties). Luckily I have all hard flooring throughout the house and this 2-in-1 vacuum is a lifesaver! Money well spent for the time I get back.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com