Customer reviews from sharkninja.com
Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Average customer rating
4
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
112
4 Stars
29
3 Stars
23
2 Stars
11
1 Star
22
67%of customers recommend this product.
(
51 out of
76)
Customer Reviews for Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Customer Rating
5
Makes cleaning floors more efficient and effortless
on November 8, 2024
Posted by: dianneb49
[This review was collected as part of a promotion.] I used to have a cheaper robo vacuum and this leaps and bounds better. I love this! I have a pretty big floor area in my house and this helps keep my floors clean. Vacuum power is strong, mops my floors and I wont have to do anything! I can set a schedule how often it runs, which is very convenient. I've set a map of my floor plan and it's great at avoiding obstacles and steps. I love how the water reservoir has a handle that makes it easy to empty. It is quiet while it operates, but can get loud when it self empties and self cleans. Very easy to set up, but I did have a little difficulty connecting to my network as it requires only 2.4 hz for wifi connection so I had to create a sperate network for it. Other than that, Im super happy with this vacuum. I received this product for my honest review.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Effortless Cleaning with Powerful Results!
on November 8, 2024
Posted by: briennef
[This review was collected as part of a promotion.] The PowerDetect 2-in-1 Robot Vacuum and Mop has been a game-changer for keeping my home clean! Its dual functionality handles vacuuming and mopping seamlessly, leaving my floors spotless. The NeverTouch Pro Base makes it super convenient—no messy hands or frequent maintenance. Just fill the tank & it does the rest! The suction power is impressive, and it navigates smoothly around furniture without missing a spot. I like that it can be controlled through the app. It shows you a map of your house & you can decide what you want cleaned & when. Plus, the sleek black design fits right in with my home. Highly recommend for anyone looking to simplify their cleaning routine!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine
on November 7, 2024
Posted by: puffycreekmom
from Garden, Mi
Gender:Female
I bought this and received it yesterday, i love that it does both vacuuming and washing, that i can vacuum first then wash, without refilling the tank..
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!!!
on November 7, 2024
Posted by: baer24
[This review was collected as part of a promotion.] The Robot vacuum and mop is everything you’ve ever wanted or needed. It’s easy to clean, easy to maintain, easy to schedule. We schedule it to vacuum and mop every other day, which helps clean up the dog hair in the house. You’d be amazed at how much hair and dirt it picks up. We absolutely love this product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
I Love Love Love it!
on November 4, 2024
Posted by: criistalmariiee
[This review was collected as part of a promotion.] This was such a good robot vacuum. I can’t explain how much I love it. It helps out so much and cleans my floors so well. Easy to use, vacuums and mops, you can control it through your phone with the app. Battery life is good.
Written by a customer while visiting sharkninja.com
Customer Rating
3
on November 4, 2024
Posted by: Alex
Glitches already but seems okay, only time will tell. Not off too a good start
Response from sharkninja.comBy SharkNinja, November 6, 2024
Hello Alex,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your robot vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your robot vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
My favorite item
on November 4, 2024
Posted by: vanessaj130
[This review was collected as part of a promotion.] I’m in love with this vacuum/mop it was easy to install and set the setting to my liking. When I tell you it grabs everything of the floor it grabs everything.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Defective
on November 2, 2024
Posted by: CleanRoom
from Portland Oregon
My vacuum pro model broke on its first vacuum with a common error that the internet has no fix for.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 4, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your new robot is performing. We certainly understand how frustrating this situation must be, and we’d like to learn more about the error you're getting. Please give our team a call at 1-888-228-5531 so we can help with this.
Kind regards,
Shark Clean
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your new robot is performing. We certainly understand how frustrating this situation must be, and we’d like to learn more about the error you're getting. Please give our team a call at 1-888-228-5531 so we can help with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com