Customer reviews from sharkninja.com
Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Average customer rating
4.1 out of 5
4.1
(171 Reviews)
Open Ratings Snapshot
Rating breakdown 171 reviews
5 Stars
102
4 Stars
26
3 Stars
19
2 Stars
8
1 Star
16
70%of customers recommend this product. 
(
42 out of 60
)
Best Buy Privacy Policy
Customer Reviews for Shark - PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base - White
Customer Rating
5 out of 5
5
Makes cleaning floors more efficient and effortless
on November 8, 2024
Posted by: dianneb49
[This review was collected as part of a promotion.] I used to have a cheaper robo vacuum and this leaps and bounds better. I love this! I have a pretty big floor area in my house and this helps keep my floors clean. Vacuum power is strong, mops my floors and I wont have to do anything! I can set a schedule how often it runs, which is very convenient. I've set a map of my floor plan and it's great at avoiding obstacles and steps. I love how the water reservoir has a handle that makes it easy to empty. It is quiet while it operates, but can get loud when it self empties and self cleans. Very easy to set up, but I did have a little difficulty connecting to my network as it requires only 2.4 hz for wifi connection so I had to create a sperate network for it. Other than that, Im super happy with this vacuum. I received this product for my honest review.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Wonderful cleaning product. Get this a get rid of your traditional mop, broom and vacuum.
on November 11, 2024
Posted by: ginaw78
[This review was collected as part of a promotion.] Absolutely love this Shark robot. As a mom I have so much housework to do in addition to helping with homework, full time job, etc. having this 2 in 1 vacuum and mop makes this 2 things that I no longer have to worry about. App setup is so simple and easy, battery life is wonderful and also seems to charge pretty quick. Noise level is pretty low so I can often run it while we’re sleeping, I wake up to a nice clean floor and the robot vacuum back to its dock. I’m in love
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
It’s nice but not great.
on December 2, 2024
Posted by: Jade
Gender:Female
I switched to shark from another brand and there are two things I miss about my old robot vacuum 1) the battery life was much better. I cannot get a full 60 minutes of vacuum of hardwood from the shark without it needing to recharge. My old vacuum could do my entire 1700 sq ft of hardwood with 75% battery remaining. 2) I have notifications on and I do not get any notifications or the report of completion until the next day when I go into the app.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Convenient and Effecient for a Busy Home!!
on December 3, 2024
Posted by: _kellymeier
[This review was collected as part of a promotion.] The Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base is a fantastic all-in-one cleaning solution that saves me endless time and effort. It vacuums and mops seamlessly!! The self-emptying feature is incredibly convenient for my busy home. It operates quietly and efficiently. I was fortunate enough to receive this product as part of a promotion, but would recommend to anyone and everyone! Overall, it’s a reliable, hassle-free tool that keeps your floors spotless with minimal effort.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Obsessed.
on December 3, 2024
Posted by: summ3rs_8198
[This review was collected as part of a promotion.] I am a LONG time Shark fan, so getting a chance to test out a Shark robot vacuum was actually a bit of a dream come true. We just bought a new house and had the floors redone and kitty litter was getting EVERYWHERE, as it does. This little vacuum sucks it all up, and mops! (I was skeptical until I saw the dirty mop water, see pic). I loved it so much I bought a second Shark robot vacuum (same power detector brand) for upstairs hahaha. The app is easy to use, customizable as to whole floor or room. You can draw off sections for rooms or ‘no go’ areas. As we moved in, it even learned to clean areas previously it didn’t have access to. The never stuck works amazing. I don’t think it’s terribly loud, even my cats aren’t afraid of it.. though confused at first maybe. My only feedback is I wish I could customize more options on the schedule vs just 1 time for the whole floor as there are some rooms that need more frequent vacuuming. Also, there are some scuff marks along the sides now from the few times it’s turned a bit too close to a baseboard (though this is rare).
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great Innovation yet pricey
on December 3, 2024
Posted by: salmaheiba1_1891
[This review was collected as part of a promotion.] My overall experience was very positive! I live the convenience of the self-charging, self-filling and self-emptying features to make the full vacuuming experience seamless and easy to manage. It does everything for me! When the device mops, it doesn't actually touch the carpet since it's raised, protecting my expensive carpets. I also love the room customization/ memorization and spot cleaning calabilities. However, I don't like how I can only have one floor in the map, so it would be great for a software update allowing multiple map capabilities but overall I love this device!!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Amazing!
on December 3, 2024
Posted by: karens565_988
[This review was collected as part of a promotion.] As a busy mom- this vacuum has been my savior! Set-up was so easy, mapping out your home is quick and the vacuum can start cleaning asap. You can view and edit the
map and it locates any rugs to ensure that it isn’t mopping them. It is quiet and programmable. You can choose when to schedule throughout the week. My floors are clean on a regular basis.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Time saver!!
on December 3, 2024
Posted by: carlosv71_7761
[This review was collected as part of a promotion.] This product is so good and saves me so much time. I used to have a robot that swept only from a different brand and it would leave dirt behind that I would have to sweep then bust out the mop. With the schedule I have and the robot being able to do both it does an amazing job at both sweeping and mopping. Love the product
Written by a customer while visiting influenster.com
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