Potential to be excellent, let down by streaming problems.
on July 27, 2025
Posted by: Mikej
I just bought two of these with solar panels. Simple to setup, but streaming is hit-and-miss. Sometimes they will stream, often the app says one of them is disconnected. Sometimes comes good when it detects movement, but not always. My opinion? The firmware and software are not good enough. Streaming needs to be available promptly and reliably. Both cameras (when not disconnected) report wifi signal strength at >85%. I am quite disappointed with this, as it has the potential to be a good product. Checking for updates indicates none available. Swann, if you're reading this, please fix your software.
Response from swann.comBy Mary, Swann Team, July 27, 2025
Hi Mike,
Thank you for taking the time to share your honest feedback. We’re sorry to hear about the inconsistent streaming performance you’re experiencing. What you’ve described isn’t typical of how our products are designed to perform.
We’d love the opportunity to troubleshoot this further with you. Please feel free to reach out to us directly at tech@swann.com so we can gather more details and try to resolve the issue with you.
We appreciate your feedback, and your experience matters to us.
[This review was collected as part of a promotion.] This is our first security camera but getting the app downloaded and the camera set up was really easy! I like that I get alerts to my phone when motion is detected and can review playback.
The solar panel is not in direct sun but we haven’t had any issues with charging. The camera and solar panel are also under a porch so I am unable to speak to the durability of these yet. So far no issues to report and happy to have this added layer of security!
Response from swann.comBy Mary, Swann Team, July 15, 2025
Hi Nicole.
Thank you for sharing your experience with a security camera. We’re so glad to hear the setup process was smooth.
If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help.
[This review was collected as part of a promotion.] This camera is fantastic. I expected it to be of a low quality but it surprised me greatly. I had it installed as soon as I got it and the next day it caught someone trying to enter my apartment. I haven't charged it for a week now and it hasn't died yet so it holds its charge very well. It survived a tornado that went through my town so it is durable in the weather.
Response from swann.comBy Mary, Swann Team, July 15, 2025
Hello Harrison.
Thank you for sharing your experience. We're so pleased to hear that the camera exceeded your expectations. It's great to know the installation was quick and that the camera proved its value right away by capturing suspicious activity.
If you ever have any questions or need support in the future, feel free to reach out to us at tech@swann.com. We're here to assist you.
[This review was collected as part of a promotion.] Great quality and easy to install, pictures quality is good with clean video, not too blur. Great indoor camera, a good addition to my home Connected to wifi with an app so I could watch from my phone
Response from swann.comBy Mary, Swann Team, July 16, 2025
Hi Uyenuyenn_2893.
Thank you for sharing your experience. We’re delighted to hear you’re enjoying the great quality and easy installation of the indoor camera.
If you ever have any questions or need assistance, please don’t hesitate to contact us at tech@swann.com. We’re here to help.
[This review was collected as part of a promotion.] The Swann Xtreem4K Eco is a great little camera! I am very pleased with the video quality and the high pixel depth shows great detail. The motion detection is great with the ability to detect only people which cuts down on unwanted notifications. The battery life is more than adequate and the solar panel aided in extending it nicely. I used this primarily as a security cam in an office and it has performed very well.
Response from swann.comBy Mary, Swann Team, July 16, 2025
Hi Gary.
Thank you for sharing your experience with the Swann camera. We're thrilled to hear that the video quality and high pixel depth are delivering great detail for your office security. We're also pleased the battery life, supported by the solar panel, is meeting your needs.
If you have any questions or need assistance, please feel free to reach out to us at tech@swann.com. We're always here to help.
[This review was collected as part of a promotion.] Easy to setup and install, has WiFi connections. Good choice for outdoor camera, we put it in the rooftop. Solar panel is really helpful. Video quality is good during the day, night time it’s not clear vision.
Response from swann.comBy Mary, Swann Team, July 16, 2025
Hi Jenia.
Thank you for your feedback. We're glad to hear the setup and installation were easy, and that the Wi-Fi connectivity and solar panel have been helpful.
If you ever need assistance optimizing the night settings or have any questions, feel free to reach out to us at tech@swann.com. We're always here to help.