Customer reviews from swann.com
Swann - Xtreem 4K Eco Security Camera, Solar, Motion Detect, Color Night Vision, Two-Way Audio, Weatherproof, 32GB MicroSD - White
Average customer rating
4.5
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
18
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Swann - Xtreem 4K Eco Security Camera, Solar, Motion Detect, Color Night Vision, Two-Way Audio, Weatherproof, 32GB MicroSD - White
Customer Rating
1
Nice WiFi camera, Rubbish security device
on March 7, 2026
Posted by: ADM1
Apart from the fact that it only detects when someone is less than 2 metres away and moving (you can sneak in by taking 1 metre steps and waiting for a few seconds), SO IT IS USELESS AND NOT FIT FOR FUNCTION. The set up worked very well. I increased the detection sensitivity and it made little difference. Should just be renamed to nice WiFi camera.
Response from swann.comBy Mary, Swann Team, March 9, 2026
Hi Andrew,
Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with the motion detection on your camera. We understand how frustrating it can be when the device isn’t performing as expected, even after adjusting the sensitivity settings. What you’ve described isn’t typical of how our products are designed to perform.
We’d really appreciate the opportunity to investigate this further and work with you toward the best possible resolution. We will be reaching out to your email shortly so we can gather more details about your setup and assist you to help improve the camera’s performance. Alternatively, you can reach out to us directly at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary – Swann Team
Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with the motion detection on your camera. We understand how frustrating it can be when the device isn’t performing as expected, even after adjusting the sensitivity settings. What you’ve described isn’t typical of how our products are designed to perform.
We’d really appreciate the opportunity to investigate this further and work with you toward the best possible resolution. We will be reaching out to your email shortly so we can gather more details about your setup and assist you to help improve the camera’s performance. Alternatively, you can reach out to us directly at tech@swann.com. We're here to help.
Your feedback is truly appreciated.
Mary – Swann Team
Written by a customer while visiting swann.com
Customer Rating
4
Brilliant camera and love the set and forget.
on April 11, 2026
Posted by: Eudibabe
The camera is brilliant. Anyone know if I can add another one and run them as a pair ?
Response from swann.comBy Mary, Swann Team, April 14, 2026
Hi there,
Thank you for your feedback. We’re so pleased to hear that you’re enjoying the camera. It’s great to know it’s performing brilliantly for you.
In terms of adding another camera, that’s absolutely possible. You can pair an additional compatible camera directly to the Swann Security app, allowing you to monitor both cameras together and view the live feeds at the same time. It’s a convenient way to expand your coverage and keep everything in one place.
If you need any guidance with pairing or choosing the right camera to add, please don’t hesitate to reach out to us at tech@swann.com. We’re always here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for your feedback. We’re so pleased to hear that you’re enjoying the camera. It’s great to know it’s performing brilliantly for you.
In terms of adding another camera, that’s absolutely possible. You can pair an additional compatible camera directly to the Swann Security app, allowing you to monitor both cameras together and view the live feeds at the same time. It’s a convenient way to expand your coverage and keep everything in one place.
If you need any guidance with pairing or choosing the right camera to add, please don’t hesitate to reach out to us at tech@swann.com. We’re always here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
on April 8, 2026
Posted by: Wariyo Dida
This customer did not provide a text review.
Written by a customer while visiting swann.com
Customer Rating
4
Very clear camera with decent motion detection notifications
on June 25, 2026
Posted by: Chennyc
Thoroughly impressed - very clear recordings (both night and day, as well as live view) and prompt alerts for movement. Relatively easy install as well. Definitely recommend this if you're looking for a set and forget home security system.
Whats more, there's no on going subscription necessary - unlike pretty much every other major brand. So whilst it might seem slightly more expensive upfront, it won't cost you anymore to run the system. Plus an SD card is already included for local recording storage, and you can always swap it out for larger capacity.
The only drawback is the wifi connectivity. It takes a little bit of time setting up and optimising the connection (as it only runs on 2.4ghz wifi), especially since we have a mesh network where the bands can't be separated. Would have been helpful if there was an option to connect it to a base station which could be cabled via ethernet to the router or connected via 5ghz.
Response from swann.comBy Mary, Swann Team, June 26, 2026
Hello Chenny,
Thank you for sharing such a detailed review. We're delighted to hear that you're impressed with the clear video quality, reliable motion alerts, straightforward installation, and the convenience of local recording without an ongoing subscription. It's great to know that these features have made your experience a positive one, and we truly appreciate your recommendation.
Thank you as well for your constructive feedback regarding Wi-Fi connectivity. This standalone wireless camera is designed to operate on the 2.4 GHz Wi-Fi band because it offers better range and wall penetration than 5 GHz, helping provide a more stable connection throughout the home. While we understand this can make setup more challenging with some mesh networks that combine both Wi-Fi bands, this design helps ensure reliable performance once connected.
We also appreciate your suggestion regarding an optional base station with Ethernet or 5 GHz connectivity. Swann does offer other security systems that include a base station and support 5 GHz connectivity, although this particular model is designed as a standalone Wi-Fi camera.
Your comments are valuable to us and will be shared with our product team as we continue to improve our products and customer experience. If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Thank you for sharing such a detailed review. We're delighted to hear that you're impressed with the clear video quality, reliable motion alerts, straightforward installation, and the convenience of local recording without an ongoing subscription. It's great to know that these features have made your experience a positive one, and we truly appreciate your recommendation.
Thank you as well for your constructive feedback regarding Wi-Fi connectivity. This standalone wireless camera is designed to operate on the 2.4 GHz Wi-Fi band because it offers better range and wall penetration than 5 GHz, helping provide a more stable connection throughout the home. While we understand this can make setup more challenging with some mesh networks that combine both Wi-Fi bands, this design helps ensure reliable performance once connected.
We also appreciate your suggestion regarding an optional base station with Ethernet or 5 GHz connectivity. Swann does offer other security systems that include a base station and support 5 GHz connectivity, although this particular model is designed as a standalone Wi-Fi camera.
Your comments are valuable to us and will be shared with our product team as we continue to improve our products and customer experience. If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Written by a customer while visiting swann.com
Posted by: name taken
Verified Purchase:Yes
I am happy with the new camera and solar panel. It was a replacement for the same model which did not last that long.
Written by a customer while visiting swann.com
Posted by: Content
Verified Purchase:Yes
We have had this camera installed for a week, and so far it's been exactly what we needed. Being in Western Washington, getting enough sunlight for the solar panel was a concern, but so far it seems like even the small amount of UV rays have kept the camera powered up.
Response from swann.comBy Mary, Swann Team, December 11, 2025
Hi There,
Thank you for sharing your feedback. We’re so glad to hear that your camera has been performing exactly as you hoped during its first week. It’s great to know that the solar panel is still receiving enough UV to keep your camera powered. Reliable performance in challenging weather conditions is something we always aim for, and we’re happy it’s meeting your expectations.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We’re here to help.
Your feedback is truly appreciated.
Mary – Swann Team
Thank you for sharing your feedback. We’re so glad to hear that your camera has been performing exactly as you hoped during its first week. It’s great to know that the solar panel is still receiving enough UV to keep your camera powered. Reliable performance in challenging weather conditions is something we always aim for, and we’re happy it’s meeting your expectations.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We’re here to help.
Your feedback is truly appreciated.
Mary – Swann Team
Written by a customer while visiting swann.com
Customer Rating
2
Potential to be excellent, let down by streaming problems.
on July 27, 2025
Posted by: Mikej
I just bought two of these with solar panels. Simple to setup, but streaming is hit-and-miss. Sometimes they will stream, often the app says one of them is disconnected. Sometimes comes good when it detects movement, but not always. My opinion? The firmware and software are not good enough. Streaming needs to be available promptly and reliably. Both cameras (when not disconnected) report wifi signal strength at >85%. I am quite disappointed with this, as it has the potential to be a good product. Checking for updates indicates none available. Swann, if you're reading this, please fix your software.
Response from swann.comBy Mary, Swann Team, July 27, 2025
Hi Mike,
Thank you for taking the time to share your honest feedback. We’re sorry to hear about the inconsistent streaming performance you’re experiencing. What you’ve described isn’t typical of how our products are designed to perform.
We’d love the opportunity to troubleshoot this further with you. Please feel free to reach out to us directly at tech@swann.com so we can gather more details and try to resolve the issue with you.
We appreciate your feedback, and your experience matters to us.
Mary - Swann Team
Thank you for taking the time to share your honest feedback. We’re sorry to hear about the inconsistent streaming performance you’re experiencing. What you’ve described isn’t typical of how our products are designed to perform.
We’d love the opportunity to troubleshoot this further with you. Please feel free to reach out to us directly at tech@swann.com so we can gather more details and try to resolve the issue with you.
We appreciate your feedback, and your experience matters to us.
Mary - Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Amazing
on February 13, 2025
Posted by: stevek8_7908
[This review was collected as part of a promotion.] The installation was so easy. The video quality is fantastic. The motion detection is one of the best out there. Battery life is really good. It's weather resistant too.
Written by a customer while visiting influenster.com
