Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 20.8 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Average customer rating
4.1
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
90
4 Stars
61
3 Stars
15
2 Stars
14
1 Star
8
79%of customers recommend this product.
(
104 out of
132)
Customer Reviews for KitchenAid - 36 in. Wide 20.8 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Customer Rating
5
Great Features
on August 2, 2025
Posted by: Happy Fox
[This review was collected as part of a promotion.] We bought this refrigerator two weeks ago . I am so glad that we chose it because the inside of it I am able to all of the items. 👍👍👍
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing Refridgerator!
on July 29, 2025
Posted by: annmarie422_7611
[This review was collected as part of a promotion.] Top notch refridgerator! It has large capacity for all grocery needs with adjustable shelves to fit everything! I especially love the wood sliding drawer and humidity controlled crisper for fruits and vegetables! Before this refridgerator, I had the freezer on the bottom. I wasn't sure how I would feel about the side by side doors but I love it! The water and ice maker are also very nice, especially because the ice maker is removable! The LED interior also adds luxury to the refridgerator. This is a really great refridgerator, and I will recommend it to everyone! I received this product complimentary for review.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet
on July 28, 2025
Posted by: BabaBill
from Massachusetts
[This review was collected as part of a promotion.] I bought this a couple weeks ago and so far so good. I like the unit overall, seems well made but I do wish the shelves were more adjustable. Also the shelves are very sturdy and not cheaply made.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Stunning fridge with great capacity!
on July 28, 2025
Posted by: lesan11_5088
[This review was collected as part of a promotion.] This is a beautiful fridge that runs very quiet, has temperature control, huge capacity for a counter depth, and so easy to install! It is very energy efficient with no noise. The wood grain drawer adds to the luxury feel of this fridge!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on July 24, 2025
Posted by: Jackie6183
[This review was collected as part of a promotion.] Love the side by side! Lots of room! The water dispenser is wonderful too!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Design nice, dispensing water very loud
on July 22, 2025
Posted by: Rocky1234
[This review was collected as part of a promotion.] So far I give it a 3. I love the design and that it doesn't extend beyond counter.
Problem so far is the extreme noise when dispensing water. Its not normal and sounds throughout the house and they are looking to replace solenoid valve. I had a whirlpool before who did not have this noise.
Second, I notice light frost at times in freezer. Have very few items in it and dont open it that often.
Problem so far is the extreme noise when dispensing water. Its not normal and sounds throughout the house and they are looking to replace solenoid valve. I had a whirlpool before who did not have this noise.
Second, I notice light frost at times in freezer. Have very few items in it and dont open it that often.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on July 18, 2025
Posted by: jimfs
from biloxi ms
[This review was collected as part of a promotion.] Have a thermometer in the refrigerator and the temp is not stable
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good Kitchen Look
on July 17, 2025
Posted by: Pinky123
from Mesa Arizona
[This review was collected as part of a promotion.] Exactly what I wanted. I can locate anything at a glance. Smudge free exterior is a bonus!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com