Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 20.8 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Average customer rating
4.2
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
84
4 Stars
57
3 Stars
15
2 Stars
12
1 Star
5
80%of customers recommend this product.
(
94 out of
118)
Customer Reviews for KitchenAid - 36 in. Wide 20.8 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Customer Rating
5
Lots of freezer space
on June 13, 2026
Posted by: DM52
[This review was collected as part of a promotion.] I meal prep a lot and the ability to stack items in the freezer is really important to me.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Kitchenaid side by side Refrigerator
on June 14, 2026
Posted by: Lisa Beth in SoCal
[This review was collected as part of a promotion.] I am impressed with this refrigerator's capacity and functionality. It has a "clean" look to it and lots of smart features such as the pull-out cold-cut drawer, which was unexpected but very useful. Illumination is very good and the fridge seems to be extremely efficient. I love the look of the two doors and the handles are particularly substantial--the ribbing makes for an easy grip. I also really like the self-closing function, which many other models did not offer. The layout of the inside is well-planned, with precise areas for eggs, tall bottles and larger containers. Overall, I am thoroughly happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It's a classic!
on June 14, 2026
Posted by: 78956
[This review was collected as part of a promotion.] I had a similar Kitchen Aid refrigerator from 10+ years ago. It is alive and well and running better than ever! We just completed new construction and I wanted the same experience from a newer model as I relocated the original to our cabin. This model closely resembles it but is far more modern (again the reason for purchasing a new one). The storage format is a bit different but with features I welcome. The only difference I have noted so far is the freezer has slightly less space. I can work around it, but I prefer the freezer format in my older model.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Excellent replacement of our old Kitchen Aid
on June 15, 2026
Posted by: Rkspring
[This review was collected as part of a promotion.] Excellent replacement of our previous KitchenAid refrigerator that lasted us nearly 20 years.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Fridge
on June 17, 2026
Posted by: 3Nichs
[This review was collected as part of a promotion.] Love this fridge! It's very aesthetically pleasing and the interior color is beautiful. It has great interior lighting and the capacity is adequate with easy access to all areas. The pull out tray is a nice feature and very functional. We love the ice maker and cube shape.
Written by a customer while visiting kitchenaid.com