Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 20.8 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Average customer rating
4.1
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
90
4 Stars
61
3 Stars
15
2 Stars
14
1 Star
8
79%of customers recommend this product.
(
104 out of
132)
Customer Reviews for KitchenAid - 36 in. Wide 20.8 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Customer Rating
4
Looks nice in my kitchen.
on October 4, 2025
Posted by: Linda TH
[This review was collected as part of a promotion.] I have had since 09-27-25. Meets our needs but interior is smaller than I remembered when I purchased. Fortunately we have a second refrigerator in our basement. So far working well.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Noisey fridge
on October 4, 2025
Posted by: Tim8608
[This review was collected as part of a promotion.] Noisier than our last one which only lasted eight years! Water dispenser is hard to engage and makes a terrible noise when it is released. Small but we had to have counter depth. Not sure about the variable speed compressor that reduced speed or cuts off when door opens as makes me wonder if this fridge will last less than the last one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
oh well.....
on October 4, 2025
Posted by: why not
[This review was collected as part of a promotion.] freezer needs another bin/drawer. temp control only shows setpoints and not the actual temp. did not come with bin for eggs. dispensed water is not chilled. don't like when light goes off after dispensing water or ice. old kitchen aid was by far better, don't like paying more and getting less!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on October 2, 2025
Posted by: Frig 8-25
[This review was collected as part of a promotion.] so far so good. Time will tell how it is. Hope it last longer than the one we replaced.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Like the counter depth
on October 1, 2025
Posted by: Ashley's 'frig'
[This review was collected as part of a promotion.] I bought this refrigerator recently and (so far) are happy with the purchase.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Counter Depth
on September 30, 2025
Posted by: Dee104
[This review was collected as part of a promotion.] I've only had the refrigerator for two weeks, but so far I love it. The counter depth feature is wonderful. The non fingerprint feature is perfect. If I were to change anything, it would be to have additional baskets in the freezer rather than shelves. Baskets are easier to just pull out and find items.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great look and works great
on September 28, 2025
Posted by: Tall Oaks
[This review was collected as part of a promotion.] Cools and freezes better than any refrigerator we have owned. The refrigerator also has a really cool design.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Really nice fridge
on September 27, 2025
Posted by: B-Rad82
[This review was collected as part of a promotion.] Bought a month ago. It’s quiet, it’s a really nice fridge. I would def recommend!
Written by a customer while visiting kitchenaid.com