Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 20.8 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Average customer rating
4.1
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
90
4 Stars
61
3 Stars
15
2 Stars
14
1 Star
8
79%of customers recommend this product.
(
104 out of
132)
Customer Reviews for KitchenAid - 36 in. Wide 20.8 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Customer Rating
5
Nice feature
on November 23, 2025
Posted by: Qwas
from Southaven, Ms
[This review was collected as part of a promotion.] Beautiful refrigerator, very spacious, love the basket drawer inside the refrigerator, looks very nice and expensive in my kitchen. My family loves the ice maker
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great quality
on November 19, 2025
Posted by: Sandi98765
from Springfield TN
[This review was collected as part of a promotion.] I’ve had this a few weeks. Everything seems fine. I just wish the shelves were adjustable.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this Fridge
on November 17, 2025
Posted by: Laxplayer
from St Louis
[This review was collected as part of a promotion.] I e had this refrigerator for about a month. Not only is it beautiful and looks fantastic in my kitchen. But I live the storage sbdxeadhvti get to items!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Our second one
on November 16, 2025
Posted by: Anonymous
from Whittier ca
[This review was collected as part of a promotion.] Seems a little smaller inside than our last one, but our kitchen is built to fit the first generation of this and it was nice but this one is beautiful inside only thing bad is it has a cracked shelf in it on the door and I kinda need to tell them that but other than that it’s absolutely beautiful and quiet
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Too soon to tell
on November 16, 2025
Posted by: Marcar25
from Sacramento, California
[This review was collected as part of a promotion.] I purchased this refrigerator in late October. I really like the size. The fact that the shelves aren’t adjustable doesn’t bother me. The freezer door squeaks when opened. We have done the suggested “fixed”, but still squeaks. We will be getting a replacement refrigerator, same model. Hoping that this one doesn’t squeak.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice counter depth refrigerator
on November 16, 2025
Posted by: Wlk1
[This review was collected as part of a promotion.] I purchased the unit a month ago. It makes our kitchen space look more custom - stream lined.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed
on November 16, 2025
Posted by: Cvfridge
from Chula Vista Ca
[This review was collected as part of a promotion.] Refrigerator is not as tall as it could be 2-3 additional inches would add more overall volume
Refrigerator shelves are not adjustable
Ice dispenser is very loud
Bottom Produce bin is not very dep, additional space behind it
Refrigerator shelves are not adjustable
Ice dispenser is very loud
Bottom Produce bin is not very dep, additional space behind it
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect size
on November 15, 2025
Posted by: Sue , the cat lady
from Greensboro , NC
[This review was collected as part of a promotion.] Great looking refrigerator . The ice maker is very efficient .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com