Customer reviews from kitchenaid.com
KitchenAid - 20.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Average customer rating
4.1
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
53
4 Stars
43
3 Stars
14
2 Stars
10
1 Star
4
74%of customers recommend this product.
(
57 out of
77)
Customer Reviews for KitchenAid - 20.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Black Ore
Customer Rating
5
Our second one
on November 16, 2025
Posted by: Anonymous
from Whittier ca
[This review was collected as part of a promotion.] Seems a little smaller inside than our last one, but our kitchen is built to fit the first generation of this and it was nice but this one is beautiful inside only thing bad is it has a cracked shelf in it on the door and I kinda need to tell them that but other than that it’s absolutely beautiful and quiet
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this Fridge
on November 17, 2025
Posted by: Laxplayer
from St Louis
[This review was collected as part of a promotion.] I e had this refrigerator for about a month. Not only is it beautiful and looks fantastic in my kitchen. But I live the storage sbdxeadhvti get to items!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great quality
on November 19, 2025
Posted by: Sandi98765
from Springfield TN
[This review was collected as part of a promotion.] I’ve had this a few weeks. Everything seems fine. I just wish the shelves were adjustable.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice feature
on November 23, 2025
Posted by: Qwas
from Southaven, Ms
[This review was collected as part of a promotion.] Beautiful refrigerator, very spacious, love the basket drawer inside the refrigerator, looks very nice and expensive in my kitchen. My family loves the ice maker
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works well, looks good
on November 28, 2025
Posted by: Anonymous
from Syracuse, NY
[This review was collected as part of a promotion.] We like the way it looks with the squared-off handles and a little bit of curve across the front. It's quiet. It's easy to keep clean. We like that the water dispenser and ice dispenser are two separate spouts. We love the auto-fill feature of the water dispenser (put your glass underneath, press the button once, and 8 ounces is dispensed). The only negative is the rear back side of the top shelf tends to be colder and some things will be slightly frozen when placed there.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome refrigerator
on December 2, 2025
Posted by: Billyjoejimbob
from Honolulu, Hawaii
[This review was collected as part of a promotion.] I love this refrigerator, its features, sleek look and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Pleased
on December 4, 2025
Posted by: AlexATL
from Atlanta
[This review was collected as part of a promotion.] I only had it for a month and have been very happy. Love the looks and how well the doors close with a tight seal. So far everything have been perfect.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Only Price is Premium
on December 5, 2025
Posted by: Never Again#
Replaced all old KitchenAid kitchen appliances 2 months ago. Thought I was getting premium quality for the premium price. I was wrong. Doors are uneven, interior shelves, trays, etc. all thin cheap plastic. Regret my purchase. Definitely NOT worth the premium price.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com