Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Juniper
Average customer rating
4.1
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
79
4 Stars
57
3 Stars
15
2 Stars
12
1 Star
5
79%of customers recommend this product.
(
89 out of
113)
Customer Reviews for KitchenAid - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Juniper
Customer Rating
4
Like the water measuring feature
on August 27, 2025
Posted by: #3 Fridge
from Bucks County , PA
[This review was collected as part of a promotion.] So far so good . Too new to give a detailed review .
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Wish it had adjustable shelf height
on September 1, 2025
Posted by: Happy pix
[This review was collected as part of a promotion.] Replaced our 15 year-old KitchenAid with a similar model Well, this one has updated features, The icemaker and cubes are smaller Has fixed shelves that cannot be adjusted. I would recommend Bryce is molded into the sides of the refrigerator that allow the shelf height to be adjusted. Each of the shelves below the top shelf is the same height. Additionally, having two filters mounted in the top space limits the number of large drink items that will fit there. Glad we kept our old one in the garage!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great service Record.
on September 2, 2025
Posted by: Happy #1
[This review was collected as part of a promotion.] I bought the refrigerator because of the excellent ratings. My last refrigerator. Only lasted six years with 3 major problems. This refrigerator will last longer with less needed broken parts. I am glad I brought Kitchenaid.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Sturdy with good features
on September 2, 2025
Posted by: Bergies
[This review was collected as part of a promotion.] This was a “gotta” have it purchase as our old one died. Not my first choice, however it has been working well. Ice maker is excellent. The freezer needs bins…stuff falls out. I have found bins to fit, fortunately.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Wanted to love it
on May 18, 2025
Posted by: Cga4834
[This review was collected as part of a promotion.] Love the look of the fridge, and it is indeed keeping items cold. The “fit & finish” needs improvement, though. The doors are misaligned/not even. The measured fill for water dispenser doesn’t work correctly - 24 ounces only dispenses 14 ounces, etc.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
LED Lighting Lots of space for a counter depth and
on June 28, 2025
Posted by: AH-2
from Springfield Oregon
[This review was collected as part of a promotion.] Only had it for a little over a week but so far so good
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Perfect Size
on July 9, 2025
Posted by: zzaa
[This review was collected as part of a promotion.] I would have given it a 5 star rating but disappointed that the shelves are not adjustable in the refrigerator section or the freezer. At least you can adjust the shelves on the door. Another feature I'm not thrilled about is the fact that you have to remove the ice bin in order to get to the on/off switch for ice making. Other than that I am very pleased with my purchase. When all is said and done I know I will adjust. Love the lighting inside and love the handles. It also holds the temperature inside refrigerator and freezer beautifully.
Had a KitchenAid refrigerator for the last 18 years and hope this one lasts just as long.
Had a KitchenAid refrigerator for the last 18 years and hope this one lasts just as long.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on July 18, 2025
Posted by: jimfs
from biloxi ms
[This review was collected as part of a promotion.] Have a thermometer in the refrigerator and the temp is not stable
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com