Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Juniper
Average customer rating
4.1
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
79
4 Stars
57
3 Stars
15
2 Stars
12
1 Star
5
79%of customers recommend this product.
(
89 out of
113)
Customer Reviews for KitchenAid - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Juniper
Customer Rating
5
Third time a winner!
on July 1, 2025
Posted by: pfw14
[This review was collected as part of a promotion.] I have a huge island in my kitchen that has prevented me from having a French drawer refrigerator so I can only use a side-by-side. My first was an LG. Bad decision! Only lasted four years. My second was a Whirlpool. A great fridge for 8 years then the ice maker went out. Too expensive to repair but I love the design. I went searching for a new fridge and found the Kitchenaid that is basically identical except for internal upgrades and different door handles. I LOVE this fridge! It has panoramic lighting inside. Such a great feature. No dark spots inside either side of the fridge. I have a Kitchenaid dishwasher, microwave and wall oven. All are excellent so I expect my new fridge to be with me for a long time! Great appliance!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
New Counter Depth Side by Side Refrigerator
on July 11, 2025
Posted by: SLDTX
from Texas
[This review was collected as part of a promotion.] Purchased Counter Depth Side by Side Refrigerator in June and it looks very nice in the kitchen. I appreciate the counter depth and ice/water in door. Just wish the refrigerator and freezer had more shelf notches for more options/flexibility to adjust shelf spacing. (I do miss that feature from my old refrigerator) Maybe something Kitchenaid can add in future models for more adjustability!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice looking fridge
on July 13, 2025
Posted by: KipTC
[This review was collected as part of a promotion.] We like the aesthetics and lighting inside the fridge. The glass shelves and door bins her a nice touch. The freezer seems bigger than her old model which was similar but from Kenmore. We like the ice cube shape in size, smaller pyramids versus half rounds that we used to have. However, the switch to turn the icemaker on and off is very inconvenient and should be repositioned on future Models. The counter, death design and lower height, make it a perfect fit for a limited space under a cabinet. It was difficult to find any fridge that would fit our situation, but this one did.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on July 15, 2025
Posted by: lhjh
from Palm Desert, CA
[This review was collected as part of a promotion.] Overall we're happy with our side-by-side refrigerator with a couple exceptions.
-The wheels don't lock and if you open one of the doors without pushing against the other one, the whole refrigerator pulls out. Is there a lock somewhere that we or our installer don't know about?
-The ice dispenser is unbelievably loud when ice is dispensed. Is this normal or is something wrong with it?
-We could use one more bin in the refrigerator door.
-The wheels don't lock and if you open one of the doors without pushing against the other one, the whole refrigerator pulls out. Is there a lock somewhere that we or our installer don't know about?
-The ice dispenser is unbelievably loud when ice is dispensed. Is this normal or is something wrong with it?
-We could use one more bin in the refrigerator door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good Kitchen Look
on July 17, 2025
Posted by: Pinky123
from Mesa Arizona
[This review was collected as part of a promotion.] Exactly what I wanted. I can locate anything at a glance. Smudge free exterior is a bonus!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on July 24, 2025
Posted by: Jackie6183
[This review was collected as part of a promotion.] Love the side by side! Lots of room! The water dispenser is wonderful too!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet
on July 28, 2025
Posted by: BabaBill
from Massachusetts
[This review was collected as part of a promotion.] I bought this a couple weeks ago and so far so good. I like the unit overall, seems well made but I do wish the shelves were more adjustable. Also the shelves are very sturdy and not cheaply made.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on August 2, 2025
Posted by: Happy Fox
[This review was collected as part of a promotion.] We bought this refrigerator two weeks ago . I am so glad that we chose it because the inside of it I am able to all of the items. 👍👍👍
Written by a customer while visiting kitchenaid.com