Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Juniper
Average customer rating
4.1
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
79
4 Stars
57
3 Stars
15
2 Stars
12
1 Star
5
79%of customers recommend this product.
(
89 out of
113)
Customer Reviews for KitchenAid - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with Exterior Ice and Water Dispenser - Juniper
Customer Rating
4
Handsome refrigerator
on August 8, 2025
Posted by: Lovestoread
from Pennsylvania
[This review was collected as part of a promotion.] This was a replacement for the same refrigerator that was 18 yo. It was actually still working but it seemed like it was time to make a proactive purchase. This is a great side by side. My complaints are relatively minor. The old refrigerator had the temperature inside and told you the actual temperature of the refrigerator and freezer. The new unit had the temperature on the outside and only tells you the desired temperature. The old model told you how many ounces of water was being dispensed as you were filling the container. The new model has some complicated feature to set a set amount to be dispensed. Not useful to me so I gave up trying to figure out the settings. Lastly, the old unit had several drawers in the freezer; the new one has one and shelves. I find the shelves a messier way to store things. All said, I am very happy with the refrigerator. I just wish that they hadn’t messed with success!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Ice maker is great and fast turnaround.
on June 1, 2025
Posted by: mnpall1
[This review was collected as part of a promotion.] we love it....perfect fit. Saw some reviews that stated drawers could not be removed without removing the doors... not true, just try harder doors give enough so draw removal can be achieved!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Replacement to 22.4 counterdepth cubic Kit Refrig
on August 4, 2025
Posted by: Steve22.4
[This review was collected as part of a promotion.] Runs quietly, cools consistently, ice maker produces ice quietly
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great looking with some reservations!
on August 18, 2025
Posted by: Essy
[This review was collected as part of a promotion.] I like the new side-by-side refrigerator. It looks great and it keeps things cold as expected. The controls on the front of the freezer part are easy to use. I just wish the upper shelves were adjustable. There doesn't seem to be as much storage space nor do the doors open quite as wide to clean and remove racks as my former SxS in the same space. I have also had some issues with things freezing on the refrigerator side. I moved stuff from the sides and changed the temp but then, even less space is available as a result.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator
on August 30, 2025
Posted by: kac56
from MD
[This review was collected as part of a promotion.] I have had my refrigerator for about 1 month and I am loving it! Nice space and lighting. Really like the ice cubes that it makes. Keeps everything at the appropriate temp.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good choice
on June 3, 2025
Posted by: COOL AC
from Corona, CA
[This review was collected as part of a promotion.] It’s been one month and so far so good. Quite pleased with this refrigerator. Ice and water dispenser work well. The ice and water don’t splatter which is great. It’s a good looking refrigerator. Fingers crossed for a long lasting appliance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 24, 2025
Posted by: Pedge
from Michigan
[This review was collected as part of a promotion.] Very nice but I wish I didn’t have to put the gallons of milk on the top shelf. Very heavy!
Also, I can’t locate a replacement water filter! Help!
Also, I can’t locate a replacement water filter! Help!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Roomy Counter Depth Refrigerator
on June 25, 2025
Posted by: Lidap
[This review was collected as part of a promotion.] Wasn’t for certain that I would like the counter depth refrigerator, but it is very roomy and convenient to access.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com