Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Stainless Steel
Average customer rating
4.6
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
117
4 Stars
24
3 Stars
6
2 Stars
5
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Stainless Steel
Customer Rating
5
Taste so so so good and so easy
on June 6, 2025
Posted by: jordanmcates_3597
[This review was collected as part of a promotion.] Absolutely life-changing coming from somebody who only used the Keurig. This elevates my coffee every single morning. Now I am able to do iced coffee, cold brew, regular espresso, even has the frother! I am obsessed with this thing. I use it every single morning. It is so easy to clean out and have ready for the next day. For this price point, I am totally giftgiving this this upcoming season.
Written by a customer while visiting De'Longhi
Customer Rating
5
Must-Have Machine for Upgrading My Coffee Routine
on June 5, 2025
Posted by: michellek450_2595
[This review was collected as part of a promotion.] I love the Delonghi Dedica Duo Espresso Machine. It’s so easy to set up and use, and is nice and compact to fit on any size counter space. I really like the options for double espresso and cold brew, and the built-in steamer that produces very frothy milk (even when used with plant-based options like oat milk)! This machine is definitely worth the purchase to upgrade your morning coffee game - it’s so much tastier and stronger than other pod or coffee pot options, but still brews so fast.
Written by a customer while visiting De'Longhi
Customer Rating
5
Perfecto Expresso!
on June 5, 2025
Posted by: theluxvault_595
[This review was collected as part of a promotion.] I was super excited to get this Delonghi EC890 DEDICA DUO🤩 It was shipped with care, inside another box. A booklet bundle with all the information you need. I wish I could have posted additional photos. These booklets have everything you need to know, and how to operate your new expresso/coffee maker. Several barcodes for even more information. I’m impressed💯 This is just the right size to start my coffee station in my bedroom. Works well without any glitches. This expresso machine is perfect for small spaces. You get great coffee/expresso/latte in the comfort of your home, just the way you like it🥹 The price point is right on time for the tiny mighty brewing machine🥰 It takes very little effort to create your morning drink, and cleanup is a breeze. Don’t sleep on this! Grab it!
Written by a customer while visiting De'Longhi
Customer Rating
5
Compact, sleek, easy to use - a great first espres
on June 4, 2025
Posted by: valeriet67_2465
[This review was collected as part of a promotion.] Espresso machines have always seemed overwhelming to me, but this one made it so easy! There’s so many different settings and ways to customize your drink, especially love that it does both espresso and cold brew options. The touch interface was a neat feature, easy to navigate through. The steam wand was probably my favorite part, it’s easy to use and I am excited to play around with it. The wand and the whole machine are super easy to clean. Obsessed with how compact it is, I hate bulky things taking up space but this literally can fit in the smallest nook and it looks so good! I actually didn’t even realize at first that it was made of so much plastic. Overall so impressed, a great first espresso machine
Written by a customer while visiting De'Longhi
Customer Rating
3
Nice, but needs improvement.
on June 4, 2025
Posted by: himav1_9383
[This review was collected as part of a promotion.] Let me start off by saying that this is our first espresso coffee machine. We own a drip coffee machine that we used daily (3-4 cups a day in my household) before receiving this new De’Longhi Dedica Duo coffee machine. I’m a decaf gal while my husband drinks caffeinated coffee, so we both use different coffee powders. The machine definitely makes great tasting espresso shots and cold brews but the reason I removed two stars is that I wish:
1. This came with a distributor tool. Straight out of the box, as a beginner I had to figure out alternative methods to get a better quality brew without this
2. The steam wand somehow started leaking while making espressos within about 3 weeks of is starting to use the machine.
1. This came with a distributor tool. Straight out of the box, as a beginner I had to figure out alternative methods to get a better quality brew without this
2. The steam wand somehow started leaking while making espressos within about 3 weeks of is starting to use the machine.
Response from De'LonghiBy De’Longhi Customer Service, August 1, 2025
Thank you for taking the time to share your experience. I'm glad to hear that you and your husband are enjoying the great-tasting espresso shots and cold brews from your new De’Longhi Dedica Duo coffee machine.
I understand your concerns about the lack of a distributor tool and the issue with the steam wand leaking. We appreciate your observations and will make sure to consider them for future improvements. Regarding the steam wand, we kindly suggest making sure the dial is in the closed position. If the issue persists, and to make sure this is properly addressed, feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
I understand your concerns about the lack of a distributor tool and the issue with the steam wand leaking. We appreciate your observations and will make sure to consider them for future improvements. Regarding the steam wand, we kindly suggest making sure the dial is in the closed position. If the issue persists, and to make sure this is properly addressed, feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting De'Longhi
Customer Rating
4
Recommend adding this to your coffee bar
on June 4, 2025
Posted by: brendan98_4913
[This review was collected as part of a promotion.] I love the sleek design, takes up minimal space on the counter. The product is well made the cleaning and maintenance simple and easy. I was happy with brewing gave a bold and right temperature. The only faults the instructions were hard to follow and parts were missing (steam pitcher and water testing strip.
Written by a customer while visiting De'Longhi
Customer Rating
5
Coffee shop at home quality
on June 4, 2025
Posted by: mommysaurus85_4999
[This review was collected as part of a promotion.] You guys… I’m obsessed! This machine has been an amazing experience! Not only is it a beautiful machine, it brews great coffee! I was shocked it can brew cold brew within seconds. Easy to set up and clean as well. Love it!
Written by a customer while visiting De'Longhi
Customer Rating
5
Dedica Duo offers impressive versatility and quali
on June 4, 2025
Posted by: noripai_3982
[This review was collected as part of a promotion.] The De’Longhi Dedica Duo is a compact yet powerful espresso machine, ideal for small kitchens. Its sleek design doesn’t compromise on performance, offering both hot espresso and cold brew options. The Cold Extraction Technology is a standout feature, producing refreshing cold brew in under five minutes. The digital touch display is intuitive, making it easy to select and customize drinks. It comes with a professional-style steam wand that froths milk well for cappuccinos and lattes. The included barista kit—portafilter, tamper, and baskets—adds to the overall value. Heat-up time is fast thanks to the thermoblock system. While the build includes some plastic, it still feels sturdy and well-constructed. Drink customization is flexible enough for most home users.
Written by a customer while visiting De'Longhi