Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Stainless Steel
Average customer rating
4.6
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
117
4 Stars
24
3 Stars
6
2 Stars
5
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Stainless Steel
Posted by: Lolo
Verified Purchase:Yes
Very easy to use and makes excellent espresso and doesn’t take much counter space
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: JV
Length of ownership:1 month
Verified Purchase:Yes
Espresso tastes great but having issues steaming milk.
No, I would not recommend this to a friend.
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear JV,
Thank you for sharing your experience with the De’Longhi Dedica Duo Espresso Machine, Metal (EC890M). We’re glad to hear you enjoy the taste of the espresso, but we completely understand how frustrating it can be to experience issues with steaming milk. Your feedback is very important to us as we work to ensure every feature performs as expected.
To address this promptly, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We’re committed to helping you get the best results from your machine and making your coffee experience enjoyable
Kind regards,
Thank you for sharing your experience with the De’Longhi Dedica Duo Espresso Machine, Metal (EC890M). We’re glad to hear you enjoy the taste of the espresso, but we completely understand how frustrating it can be to experience issues with steaming milk. Your feedback is very important to us as we work to ensure every feature performs as expected.
To address this promptly, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We’re committed to helping you get the best results from your machine and making your coffee experience enjoyable
Kind regards,
Written by a customer while visiting De'Longhi
Posted by: Basil
Length of ownership:1 week
Verified Purchase:Yes
I love the first machine I purchased a few years ago and love the second one as well. The first one still works great and placing it our travel trailer so I don't to drink regular drip coffee...
I LOVE ESPRESSO!
I LOVE ESPRESSO!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
3
Good espresso maker, but could be better
on July 1, 2025
Posted by: madisonb286_9587
[This review was collected as part of a promotion.] I received this espresso maker in exchange for my honest review. I’ve used it about a month now. Easy to set up and figure out the controls. My espresso comes out great! Love that there is an option for one or two shots. However, it malfunctions and won’t let me click buttons from time to time resulting in me not being able to have coffee which is annoying. Also, the milk frother does not work. But I enjoy the espresso side. Haven’t tried cold brew option yet.
Response from De'LonghiBy De’Longhi Customer Service, July 3, 2025
Thank you for sharing your feedback on our Dedica Duo Espresso Machine. We are sorry that your unit's steamer is not working properly and the beverage options are malfunctioning, and we will gladly assist you. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting De'Longhi
Customer Rating
5
Perfect for ice coffee
on June 16, 2025
Posted by: lorrainef6_1281
[This review was collected as part of a promotion.] Brewing performance is 10/10. I like that it has a few coffee options. I’m a fan of iced coffee, so the cold brew button is my favourite feature. It is compact and stylish.
Written by a customer while visiting De'Longhi
Customer Rating
5
Nice
on June 12, 2025
Posted by: chelseas1_2742
[This review was collected as part of a promotion.] I loved this delonghi dedica duo expresso machine in stainless steel. It was easy to use and brewed rich tasting espresso. The size and design is nice and compact.
Written by a customer while visiting De'Longhi
Customer Rating
5
Make those fancy drinks at home!
on June 9, 2025
Posted by: alexandrak113_8059
[This review was collected as part of a promotion.] I love this coffee maker! It’s so nice to make hot or cold coffees. The milk frother makes it easy to make fancy coffees at home. Super easy to use grinds and clean.
Written by a customer while visiting De'Longhi
Customer Rating
5
Loved it!
on June 6, 2025
Posted by: luisac95_9114
[This review was collected as part of a promotion.] GREAT machine! I loved it
It’s compact, don’t take much space, makes double espresso, works very well.
Cleaning process is not 100% nice but none coffee makers like that would do. You gotta take the coffee out and wash it all out - no detergent.
It’s compact, don’t take much space, makes double espresso, works very well.
Cleaning process is not 100% nice but none coffee makers like that would do. You gotta take the coffee out and wash it all out - no detergent.
Written by a customer while visiting De'Longhi