Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Stainless Steel
Average customer rating
4.7
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
82
4 Stars
13
3 Stars
4
2 Stars
3
1 Star
0
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Stainless Steel
Posted by: Lolo
Verified Purchase:Yes
Very easy to use and makes excellent espresso and doesn’t take much counter space
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Marin
Length of ownership:1 month
Verified Purchase:Yes
Great little machine. Does what it supposed to do.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: D
Verified Purchase:Yes
There has been a recurring problem where the steam lcon is the only one lit. This requires the machine to be un plugged several times until it resets.
It does make a good espresso
It does make a good espresso
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear D,
Thank you for sharing your feedback on the De’Longhi Dedica Duo Espresso Machine, Metal (EC890M). We’re glad to hear you enjoy the espresso, and we understand how frustrating it can be when the steam icon remains lit and requires multiple resets. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Thank you for sharing your feedback on the De’Longhi Dedica Duo Espresso Machine, Metal (EC890M). We’re glad to hear you enjoy the espresso, and we understand how frustrating it can be when the steam icon remains lit and requires multiple resets. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Written by a customer while visiting De'Longhi
Customer Rating
2
Stay away from the touch display models go manual
on December 31, 2025
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
I touch display is very annoying it doesnt work 25% of the time
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear Customer,
Thank you for sharing your feedback with us. We truly understand how frustrating it can be when the touch display on your De’Longhi Dedica Duo Espresso Machine (EC890M) does not perform as expected, and we’re here to help make this right.
To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Thank you for sharing your feedback with us. We truly understand how frustrating it can be when the touch display on your De’Longhi Dedica Duo Espresso Machine (EC890M) does not perform as expected, and we’re here to help make this right.
To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting De'Longhi
Customer Rating
5
Super cute
on January 9, 2026
Posted by: srmhjjr_5268
[This review was collected as part of a promotion.] Wow this is the cutest coffee machine ever in terms of size!! So tiny but in a good way. Does what it says it does and the coffee doesn’t taste bitter. Coming from someone whose been making coffee at home for over five years and use another barista like machine; this def takes less counter space which is nice. Brewing leaves a nice crema on the espresso shot and smells amaze. Easy to use for me but then again I have experience and also easy to clean! Only missing thing would be a bean reserve but I guess if you’re looking for something small then this does it.
Written by a customer while visiting influenster.com
Customer Rating
5
Highly recommend this espresso machine✨
on January 9, 2026
Posted by: marianne02_2114
[This review was collected as part of a promotion.] I really love this espresso machine. It looks modern and doesn’t take much space on the counter. It heats up quickly, and the coffee tastes strong and smooth. I like that I can easily make both hot espresso and cold drinks. The milk frother works very well for lattes and cappuccinos. The performance is excellent, and it works consistently every time. It’s powerful enough to make great coffee, but it’s not too loud, which I really appreciate. Assembly was very easy and quick, and the instructions were clear. It’s also easy to use and easy to clean. Great quality, and I’m very happy with it. I would definitely recommend it.
Written by a customer while visiting influenster.com