Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Pistachio
Average customer rating
4.7
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
114
4 Stars
24
3 Stars
6
2 Stars
5
1 Star
0
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Pistachio
Customer Rating
3
Nice, but needs improvement.
on June 4, 2025
Posted by: himav1_9383
[This review was collected as part of a promotion.] Let me start off by saying that this is our first espresso coffee machine. We own a drip coffee machine that we used daily (3-4 cups a day in my household) before receiving this new De’Longhi Dedica Duo coffee machine. I’m a decaf gal while my husband drinks caffeinated coffee, so we both use different coffee powders. The machine definitely makes great tasting espresso shots and cold brews but the reason I removed two stars is that I wish:
1. This came with a distributor tool. Straight out of the box, as a beginner I had to figure out alternative methods to get a better quality brew without this
2. The steam wand somehow started leaking while making espressos within about 3 weeks of is starting to use the machine.
1. This came with a distributor tool. Straight out of the box, as a beginner I had to figure out alternative methods to get a better quality brew without this
2. The steam wand somehow started leaking while making espressos within about 3 weeks of is starting to use the machine.
Response from influenster.comBy De’Longhi Customer Service, August 1, 2025
Thank you for taking the time to share your experience. I'm glad to hear that you and your husband are enjoying the great-tasting espresso shots and cold brews from your new De’Longhi Dedica Duo coffee machine.
I understand your concerns about the lack of a distributor tool and the issue with the steam wand leaking. We appreciate your observations and will make sure to consider them for future improvements. Regarding the steam wand, we kindly suggest making sure the dial is in the closed position. If the issue persists, and to make sure this is properly addressed, feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
I understand your concerns about the lack of a distributor tool and the issue with the steam wand leaking. We appreciate your observations and will make sure to consider them for future improvements. Regarding the steam wand, we kindly suggest making sure the dial is in the closed position. If the issue persists, and to make sure this is properly addressed, feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting influenster.com
Customer Rating
5
Great morning addition!
on May 3, 2025
Posted by: leahm204_4758
[This review was collected as part of a promotion.] So excited to finally get the DeLongi espresso machine! This will be a perfect addition to me and my husbands morning routine! I am excited to make some tasty espressos
Written by a customer while visiting influenster.com
Customer Rating
5
Great espresso coffee machine
on May 4, 2025
Posted by: minhl16_8358
[This review was collected as part of a promotion.] I love this machine so much, I always feel like I buy coffee outside everyday because my latte is just right. I got this machine to make lattes and cappuccinos. Make around 2-3 double shots everyday. Using it since last week, works fine and simple to use. It’s also very easy to clean. It's nice looking. I like that it doesn't take up much space, and it looks attractive in our coffee bar area. The price is very affordable for a long term using machine, save money for coffee outside. Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Expensive for convenience
on May 12, 2025
Posted by: heatheru2_3026
[This review was collected as part of a promotion.] I have to say, I love having this, but for cost, I would have continued making espresso on my stove top. The espresso is delicious, convenient and I can make one cup at a time which I do love. Cleaning the machine is a breeze too.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee taste amazing
on April 29, 2025
Posted by: whitneyf46_2380
[This review was collected as part of a promotion.] I'm so excited! Just sign into the design is so nice and fancy looking. The brute quality is so good and the coffee tastes amazing. I especially love the built-in milk frother to make my own whipped cream.
Written by a customer while visiting influenster.com
Customer Rating
4
Recommend adding this to your coffee bar
on June 4, 2025
Posted by: brendan98_4913
[This review was collected as part of a promotion.] I love the sleek design, takes up minimal space on the counter. The product is well made the cleaning and maintenance simple and easy. I was happy with brewing gave a bold and right temperature. The only faults the instructions were hard to follow and parts were missing (steam pitcher and water testing strip.
Written by a customer while visiting influenster.com
Customer Rating
5
Cute and compact!
on May 3, 2025
Posted by: ellac114_2898
[This review was collected as part of a promotion.] Works great! Nice and small and compact fits great in a coffee counter area. Cleaning is super easy and the temperature is perfect. Brews yummy expresso and I like the option to have cold brew as well!
Written by a customer while visiting influenster.com
Customer Rating
5
Dedica Duo offers impressive versatility and quali
on June 4, 2025
Posted by: noripai_3982
[This review was collected as part of a promotion.] The De’Longhi Dedica Duo is a compact yet powerful espresso machine, ideal for small kitchens. Its sleek design doesn’t compromise on performance, offering both hot espresso and cold brew options. The Cold Extraction Technology is a standout feature, producing refreshing cold brew in under five minutes. The digital touch display is intuitive, making it easy to select and customize drinks. It comes with a professional-style steam wand that froths milk well for cappuccinos and lattes. The included barista kit—portafilter, tamper, and baskets—adds to the overall value. Heat-up time is fast thanks to the thermoblock system. While the build includes some plastic, it still feels sturdy and well-constructed. Drink customization is flexible enough for most home users.
Written by a customer while visiting influenster.com