Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Pistachio
Average customer rating
4.7 out of 5
4.7
(156 Reviews)
Open Ratings Snapshot
Rating breakdown 156 reviews
5 Stars
120
4 Stars
24
3 Stars
6
2 Stars
6
1 Star
0
80%of customers recommend this product. 
(
8 out of 10
)
Best Buy Privacy Policy
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Pistachio
Customer Rating
5 out of 5
5
Give Me Duo !
on May 19, 2026
Posted by: WhitneyW
[This review was collected as part of a promotion.] I love that this machine allows an portion for steamed milk, the size is not too big, the parts are compact, and the temperature of the water gets really hot !! The machine is heavy duty as it pertains to weights and built to last!! I would definitely recommend to purchase one !
Written by a customer while visiting De'Longhi
Customer Rating
5 out of 5
5
Starts my day Perfectly!
on April 25, 2026
Posted by: Stacy Dawn
Length of ownership:3 months
Verified Purchase:Yes
I have tried so many espresso machines and have always gone back to my Moka pot. Until I tried Delonghi. This machine has so many great features and makes genuine, truly delicious espresso with perfect crema. The machine is quieter than the others I have tried. I love the options for 1 or 2 shots, as well as for iced coffee. The frother falls short... It steams the milk but certainly doesn't froth it as expected. However, I love to use the frothing wand to get hot water for tea so I am not disappointed. The machine is slim and takes very little space. It was an excellent purchase!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5 out of 5
5
Perfect Gift
on April 10, 2026
Posted by: JM
Length of ownership:1 month
Verified Purchase:Yes
Bought as a gift for my in-laws and they loved it, especially the color.
Unfortunately, the instructions only having images instead of words wasn't as helpful as they hoped but they did get the hang of it.
Now I get mochas whenever I visit!
Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
2 out of 5
2
great coffee, poor milk froth
on March 5, 2026
Posted by: Franziska
Length of ownership:1 month
Verified Purchase:Yes
well designed and built, makes great coffee, but terrible at frothing milk (weak pressure)
Response from De'LonghiBy De'Longhi Customer ServiceMarch 9, 2026
Dear Franziska,
Thank you for sharing your experience with your De’Longhi Dedica Duo Espresso Machine (EC890M). We’re glad to hear that you’re enjoying the quality of the coffee and the overall design of the machine. We truly appreciate your feedback.
We’re sorry to hear about the low pressure you’re experiencing while frothing milk. We’d be happy to guide you through a few quick steps—such as ensuring the steam circuit is fully primed and checking for any blockages in the steam wand—that often restore strong, consistent steam performance. Once you contact us, we can walk you through personalized troubleshooting to improve the milk froth results.
To address the issue, please feel free to chat with a Live Expert at:
https://www.delonghi.com/en-us/delonghi-support
and click Chat at the bottom right. We’ll be happy to assist you further.
Kind regards,
De'Longhi Group Customer Care
Written by a customer while visiting De'Longhi
Customer Rating
5 out of 5
5
beginner
on March 5, 2026
Posted by: Nina
Length of ownership:1 month
Verified Purchase:Yes
don’t have much to tell, i’m the beginner. i really love this cute machine. i make my espresso every morning and night, works great! been a month and no issues.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5 out of 5
5
Yes
on March 4, 2026
Posted by: RosaO
[This review was collected as part of a promotion.] This was so easy to setup and so easy to use . I love that it is compact and doesn’t take up a lot of space in my kitchen . The coffee consistently tastes good.
Written by a customer while visiting De'Longhi
Customer Rating
4 out of 5
4
Fantastic for black coffee.
on February 19, 2026
Posted by: MichaelaB
[This review was collected as part of a promotion.] This espresso machine makes some mean coffee. Even if you buy a cheaper coffee it will make its magic. It looks sleek and beautiful in the kitchen. The set up takes some time and the manual is not the best. It is very detailed though and it might take a while to learn everything. I enjoy the bigger water container. The clean up is also very easy. Unfortunately I am not a fan of the frother. I don’t think it works properly and I would recommend one of those electric ones over this. Or if you have the budget and enjoy cappuccinos upgrade to one of those Delonghi machines with the milk containers. If you enjoy black coffee this is a fantastic machine.
Written by a customer while visiting De'Longhi
Customer Rating
5 out of 5
5
10/10
on February 18, 2026
Posted by: BobbiR
[This review was collected as part of a promotion.] Love it! I would give it ten stars if I could!!! The installation was so easy. It is designed to fit perfectly in a small kitchen or a big kitchen. It makes the perfect sized espresso every time and comes with the tools that are needed to make that perfect espresso. It’s a great machine that I know will last a long time even with all of house using it constantly. Definitely worth the buy!
Written by a customer while visiting De'Longhi
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