Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Pistachio
Average customer rating
4.7
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
120
4 Stars
24
3 Stars
6
2 Stars
6
1 Star
0
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Pistachio
Customer Rating
5
The best expresso- easy to make
on January 13, 2026
Posted by: heatherb288_4196
[This review was collected as part of a promotion.] This is the best expresso machine! So easy to set up and use from the get go. The quality of drinks you can make are comparable to the expensive ones you get at a fancy coffee house. I recommend this.
Written by a customer while visiting De'Longhi
Customer Rating
5
Love it!
on January 11, 2026
Posted by: courtneym611_67
[This review was collected as part of a promotion.] The coffee from this machine is amazing. Even just using cheap grounds we had on hand (Folgers) it took away that bitter bite that traditionally brewed coffee has. We've been using a moka pot for the last year but we'll likely switch to this full time. Takes about 45 seconds from pressing the button to finish and have your espresso. The water reservoir in the back makes it simple and removes a step each morning. Easy to clean the grounds out and the steam wand is a nice addition
Written by a customer while visiting De'Longhi
Customer Rating
5
Love it so much!
on January 10, 2026
Posted by: angelh8_4056
[This review was collected as part of a promotion.] Immediately took it out of the box and used it! Had trouble with getting started but once we figured it out it was amazing! New morning coffee routine for my husband and I!!
Written by a customer while visiting De'Longhi
Customer Rating
5
Highly recommend this espresso machine✨
on January 9, 2026
Posted by: marianne02_2114
[This review was collected as part of a promotion.] I really love this espresso machine. It looks modern and doesn’t take much space on the counter. It heats up quickly, and the coffee tastes strong and smooth. I like that I can easily make both hot espresso and cold drinks. The milk frother works very well for lattes and cappuccinos. The performance is excellent, and it works consistently every time. It’s powerful enough to make great coffee, but it’s not too loud, which I really appreciate. Assembly was very easy and quick, and the instructions were clear. It’s also easy to use and easy to clean. Great quality, and I’m very happy with it. I would definitely recommend it.
Written by a customer while visiting De'Longhi
Customer Rating
5
Super cute
on January 9, 2026
Posted by: srmhjjr_5268
[This review was collected as part of a promotion.] Wow this is the cutest coffee machine ever in terms of size!! So tiny but in a good way. Does what it says it does and the coffee doesn’t taste bitter. Coming from someone whose been making coffee at home for over five years and use another barista like machine; this def takes less counter space which is nice. Brewing leaves a nice crema on the espresso shot and smells amaze. Easy to use for me but then again I have experience and also easy to clean! Only missing thing would be a bean reserve but I guess if you’re looking for something small then this does it.
Written by a customer while visiting De'Longhi
Posted by: Shivohn
Length of ownership:1 month
Verified Purchase:Yes
Lots of these reviews are with items given to people. I bought this with my own money. I wanted postpartum to be easier for myself and buy something to make it a little luxurious. It’s extremely difficult to set up, rarely pulls shots properly, it’s a gamble if it will do what you ask it to. The directions are lacking in giving you things to do to problem solve. Every morning it takes about 35 minutes for us to make two lattes. Most of the time it pulls like 15 drops of water instead of the double shot I ask for. 100% would not recommend buying. I should have just bit the bullet and gone for something slightly more expensive. I’m super disappointed, had really high hopes! When it does actually make the beverage successfully-they taste great but are always lukewarm.
No, I would not recommend this to a friend.
Response from De'LonghiBy De'Longhi Customer Care, January 6, 2026
Dear Customer,
We’re truly sorry to hear that you’re having a hard time using your De’Longhi Espresso Machine. We understand how frustrating this can be, especially when you’re looking forward to enjoying a great coffee experience.
Please know that this is not the experience we want for our customers. We’d love to help make things easier for you by providing guidance and troubleshooting steps. Please contact our customer support team at support.delonghi.us@delonghigroup.com. We’ll walk you through the process or arrange service if necessary.
Your satisfaction is very important to us, and we’re committed to making this right for you.
We’re truly sorry to hear that you’re having a hard time using your De’Longhi Espresso Machine. We understand how frustrating this can be, especially when you’re looking forward to enjoying a great coffee experience.
Please know that this is not the experience we want for our customers. We’d love to help make things easier for you by providing guidance and troubleshooting steps. Please contact our customer support team at support.delonghi.us@delonghigroup.com. We’ll walk you through the process or arrange service if necessary.
Your satisfaction is very important to us, and we’re committed to making this right for you.
Written by a customer while visiting De'Longhi
Customer Rating
2
Stay away from the touch display models go manual
on December 31, 2025
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
I touch display is very annoying it doesnt work 25% of the time
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear Customer,
Thank you for sharing your feedback with us. We truly understand how frustrating it can be when the touch display on your De’Longhi Dedica Duo Espresso Machine (EC890M) does not perform as expected, and we’re here to help make this right.
To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Thank you for sharing your feedback with us. We truly understand how frustrating it can be when the touch display on your De’Longhi Dedica Duo Espresso Machine (EC890M) does not perform as expected, and we’re here to help make this right.
To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting De'Longhi
Posted by: D
Verified Purchase:Yes
There has been a recurring problem where the steam lcon is the only one lit. This requires the machine to be un plugged several times until it resets.
It does make a good espresso
It does make a good espresso
Response from De'LonghiBy De'Longhi Customer Service, January 8, 2026
Dear D,
Thank you for sharing your feedback on the De’Longhi Dedica Duo Espresso Machine, Metal (EC890M). We’re glad to hear you enjoy the espresso, and we understand how frustrating it can be when the steam icon remains lit and requires multiple resets. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Thank you for sharing your feedback on the De’Longhi Dedica Duo Espresso Machine, Metal (EC890M). We’re glad to hear you enjoy the espresso, and we understand how frustrating it can be when the steam icon remains lit and requires multiple resets. We’d love to assist you further. To address the issue, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
Kind regards,
Written by a customer while visiting De'Longhi