Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Pistachio
Average customer rating
4.7
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
114
4 Stars
24
3 Stars
6
2 Stars
5
1 Star
0
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Pistachio
Customer Rating
5
Espresso Goodness!
on January 22, 2026
Posted by: shervaino_6112
[This review was collected as part of a promotion.] The DeLonghi coffee maker works very well! It is easy to assemble and each piece can be easily cleaned. And the good part is it isn’t too loud! You can make 2 espressos at one time, cold brew, and steam water if you want to make a tea afterwards. Definitely recommend!
Written by a customer while visiting influenster.com
Customer Rating
4
Really enjoying staying in for coffee
on January 23, 2026
Posted by: kyliem40_8908
[This review was collected as part of a promotion.] I really enjoy the sleek looking design of this. It a very durable look and feel for stainless steel. It took a little bit to figure out how to do the different settings but after I figured it out I was able to do it easily. The cold brew didnt work out great for me but will try more. The espresso and steam functions have been very tasty and easy. I really enjoy this at home brew master!
Written by a customer while visiting influenster.com
Customer Rating
3
So-so.
on January 25, 2026
Posted by: cindyt77_3087
[This review was collected as part of a promotion.] Nice sleek design. Set up proved to be difficult. Instructions are almost non existent. My machine needed descaled out of the box and I had to google it. Cold brew brew is very weak. Regular shot is good strength. Doesn’t steam for very long. Took a while to heat up.
Response from influenster.comBy De'Longhi Customer Service, January 27, 2026
Dear Cindyt77_3087,
Thank you for sharing your experience with the De’Longhi Dedica Duo Espresso Machine, Metal (Product ID: EC890M). We appreciate your feedback and understand how frustrating it can be when setup feels challenging and the instructions don’t offer the clarity you expected. We’re glad you enjoy the sleek design and the strength of the regular espresso shot, and we want to help improve the overall performance of your machine.
Needing a descaling cycle out of the box is uncommon, and we can guide you through steps to ensure the machine is primed, heated, and performing at the right temperature and pressure. We can also walk you through improving cold brew strength and maximizing steaming time with proper technique and maintenance.
To address the issue, please feel free to chat with a Live Expert at:
https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
We’ll be happy to assist you step by step and ensure your machine works at its best.
Kind regards,
Thank you for sharing your experience with the De’Longhi Dedica Duo Espresso Machine, Metal (Product ID: EC890M). We appreciate your feedback and understand how frustrating it can be when setup feels challenging and the instructions don’t offer the clarity you expected. We’re glad you enjoy the sleek design and the strength of the regular espresso shot, and we want to help improve the overall performance of your machine.
Needing a descaling cycle out of the box is uncommon, and we can guide you through steps to ensure the machine is primed, heated, and performing at the right temperature and pressure. We can also walk you through improving cold brew strength and maximizing steaming time with proper technique and maintenance.
To address the issue, please feel free to chat with a Live Expert at:
https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right.
We’ll be happy to assist you step by step and ensure your machine works at its best.
Kind regards,
Written by a customer while visiting influenster.com
Customer Rating
5
My go to Expresso Machine
on January 25, 2026
Posted by: heatherh205_7358
[This review was collected as part of a promotion.] I absolutely love the amazing free Dedico Duo Expresso Machine, that I received from Influenster. It works great and is so convenient. It makes a great Expresso. It has very unique features and I love that it's compact design. I would definitely recommend it.
Written by a customer while visiting influenster.com
Customer Rating
5
Slender and compact and done in seconds. LOVE IT
on January 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the slender size of the DeLonghi Espresso machine. It does not take up a lot of counter space and its super easy to use. I have never had an espresso machine and I was able to figure out how to use it in minutes. The flavor was outstanding and it was brewed within seconds. I love coffee and the espresso machine just adds an added plus to my busy day and keeping me going.
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed!
on January 28, 2026
Posted by: megan55r_4574
[This review was collected as part of a promotion.] Absolutely in love with this espresso maker. Was a little confusing at first since the instructions are just pictures and doesn’t really tell you what to do if you’re inexperienced like me but was easy to figure out. LOVE the cold brew option and the fact that it brews room temp so your ice doesn’t melt. The built in steamer/frother is a great addition as well! Takes a while to make a cup of cold brew but I expected that. Heats up quick if you’re making espresso shots. Seems easy to clean and tells you when it’s time to descale. Just make sure you clean off the steamer right away. Comes with everything you need! Can’t WAIT to try making some espresso martinis with it next!!
Written by a customer while visiting influenster.com
Customer Rating
4
Beautiful and Compact
on January 30, 2026
Posted by: samantham194
[This review was collected as part of a promotion.] This is a gorgeous machine. The size is compact and easy to fit on a smaller countertop. The stainless steel is a beautiful touch and the machine is extremely high quality. Unlike other espresso machines, this has a digital option for selecting the size of espresso, cold brew (which is an awesome feature since its brewing process is complete in MINUTES), and milk frothing options. I always choose to use filtered water to prevent damage and calcification over time.
For a smaller family, this is a perfect substitute for purchasing lattes each day! My only regret is this machine doesn’t have a built-in espresso bean grinder for that ultra fresh taste. Anything brewed from this machine is crisp and elevated, and I can’t wait to practice more of my latte art in the future 😉.
As far as price point- it is on the more affordable side for a very elegant, quality espresso maker!
Written by a customer while visiting influenster.com
Customer Rating
2
I do recommend getting this if you’re a espresso l
on February 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Unfortunately, when I receive my package, some of the pieces were missing the box was open, so I can’t really give a review. I’ve have used this espresso machine before it is a bit noisy. The cleaning process is perfect. The milk part where you have to steam. The milk is perfect espresso machine does get hot. Kind of said that they didn’t get to review the one that got sent to me, but I did go out of purchase one so yeah I already recommend it. It is a bit hard to put together, but if you read the instructions clearly you’ll get it
Response from influenster.comBy De'Longhi Customer Service, February 3, 2026
Dear Customer,
Thank you for taking the time to share your experience with the De’Longhi Dedica Duo Espresso Machine, Metal (Product ID: EC890M). We appreciate your feedback and understand how disappointing it must have been to receive an open box with missing pieces, especially since this prevented you from properly evaluating the unit you received. We’re glad to hear that, based on your prior experience, you found the espresso quality, milk steaming performance, and cleaning process to be positive.
Missing accessories and open packaging can sometimes occur with returned or re‑packaged items from retailers, and we would be happy to help you verify included parts or guide you on next steps. If needed, we can also walk you through setup tips to reduce noise and ensure everything is assembled correctly for the best performance.
To address the issue, please feel free to chat with a Live Expert at:
https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. Once connected, our team can guide you through replacement options, accessory verification, or troubleshooting as needed.
Kind regards,
Thank you for taking the time to share your experience with the De’Longhi Dedica Duo Espresso Machine, Metal (Product ID: EC890M). We appreciate your feedback and understand how disappointing it must have been to receive an open box with missing pieces, especially since this prevented you from properly evaluating the unit you received. We’re glad to hear that, based on your prior experience, you found the espresso quality, milk steaming performance, and cleaning process to be positive.
Missing accessories and open packaging can sometimes occur with returned or re‑packaged items from retailers, and we would be happy to help you verify included parts or guide you on next steps. If needed, we can also walk you through setup tips to reduce noise and ensure everything is assembled correctly for the best performance.
To address the issue, please feel free to chat with a Live Expert at:
https://www.delonghi.com/en-us/delonghi-support and click Chat at the bottom right. Once connected, our team can guide you through replacement options, accessory verification, or troubleshooting as needed.
Kind regards,
Written by a customer while visiting influenster.com