Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Pistachio
Average customer rating
4.7
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
120
4 Stars
24
3 Stars
6
2 Stars
6
1 Star
0
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Pistachio
Customer Rating
5
Nice Compact Machine
on May 17, 2025
Posted by: lynnjones899dfeaa_8348
[This review was collected as part of a promotion.] I like how it's not a big espresso machine so fits well on my counter with everything else. It took me a little bit to learn since I haven't had an espresso machine before but it wasn't hard to figure out.
Written by a customer while visiting De'Longhi
Customer Rating
5
Tiny powerhouse!
on May 16, 2025
Posted by: alyssad246_9634
[This review was collected as part of a promotion.] A great little machine! The De'Longhi dedica duo espresso machine does a little bit of everything! She steams, brews and even cold brews! This machine is easy to clean, and even easier to use and the water reservoir is a great size that's not too bulky.
Written by a customer while visiting De'Longhi
Customer Rating
5
Great for espresso, "cold brew" is more like iced
on May 15, 2025
Posted by: jessicam1114_975
[This review was collected as part of a promotion.] This was great for making espresso. It had the great creamy foam at the top and the instructions were super easy to follow once you started, though they looked confusing at first. The "cold brew" is more like iced coffee in its taste but comes out at room temperature so it doesn't melt the ice as fast as hot coffee. To get just hot water, like for tea, you use the brother which is a bit odd. If you are wanting something that does espresso and hot water for tea, this wouldn't be your best bet.
Written by a customer while visiting De'Longhi
Customer Rating
5
Definitely impressed
on May 15, 2025
Posted by: christopherp71_2386
[This review was collected as part of a promotion.] O my gosh I was so excited to get this machine I am in love with everything it has to offer truly a great espresso machine so many options with this thing great brewing and kind da pricey but we'll worth it
Written by a customer while visiting De'Longhi
Customer Rating
4
A Compact Powerhouse
on May 15, 2025
Posted by: samk158_8141
[This review was collected as part of a promotion.] I’ve been using the De’Longhi Dedica EC890 for a few weeks now, and it’s really elevated my morning coffee game. What drew me in first was the compact size—my kitchen has very limited counter space, so the slim footprint is perfect. It doesn’t just look good (the stainless steel finish is sleek and modern), it also performs surprisingly well for such a small machine.
It heats up quickly, and I’m able to pull a rich espresso shot in under a minute. The controls are simple and easy to use, and I like having the option to customize shot volume. The steam wand does a decent job frothing milk for cappuccinos or lattes, though I do wish it swiveled more freely—it can be awkward positioning the milk pitcher just right.
The only downside I’ve noticed is that the machine is very light. When I lock in the portafilter, I often need to hold the machine steady with my other hand so it doesn’t move. Still, that’s a minor issue considering everything else it offers.
Overall, the Dedica EC890 is a great fit for small spaces and delivers strong espresso with minimal fuss. I’m very happy with it.
Written by a customer while visiting De'Longhi
Customer Rating
3
Leaks
on May 14, 2025
Posted by: coriz1_6694
[This review was collected as part of a promotion.] This machine looks great great for space and lots of good functions that I would love to work. however, the machine leaks everywhere so when you put the water in the back and turn it on the seal is not great. There’s water all over the cabinet. It was not a fantastic experience. I tried adjusting things. It worked for another five or 6 cups and then went back to leaking. Can’t say that I recommend this product because I don’t know how reliable it is without be all over everything.
Response from De'LonghiBy De’Longhi Customer Service, August 22, 2025
Thank you for sharing your feedback. We're glad to hear that you enjoy the design and functionality of our product. However, we’re sorry to learn about the leakage issue you experienced. We understand how important reliability is and want to ensure your concern is addressed promptly. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support – click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Response from De'LonghiBy De’Longhi Customer Service, August 1, 2025
Thank you for sharing your feedback. I'm truly sorry to hear about your experience with the machine leaking. It’s frustrating when a product doesn’t meet expectations.
To address the issue, I recommend checking the seal and ensuring it is properly fitted. Sometimes, a thorough cleaning of the seal and surrounding areas can help. If the problem persists, feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
To address the issue, I recommend checking the seal and ensuring it is properly fitted. Sometimes, a thorough cleaning of the seal and surrounding areas can help. If the problem persists, feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting De'Longhi
Customer Rating
5
The DeLonghi Dedica Duo espresso maker is the perf
on May 13, 2025
Posted by: timha5a6_389
[This review was collected as part of a promotion.] DeLonghi Dedica Duo espresso, cappuccino and cold brew coffee maker was gifted to me. First off, the Duo in the name is pointing out the cold brew option added to this DeLonghi Dedica. I love coffee in general and always make a pot each day, every morning. I was thrilled to start using the DeLonghi Dedica Duo to make espresso and lattes. I have much to learn on perfecting the perfect cup of espresso and using the DeLonghi Dedica Duo is the perfect machine to not only learn on but take my coffee drinks to the next level. It comes with everything needed to get started. Pick your favorite espresso beans, get that grind perfected and we are off. I love the see through water tank on the back of the machine. The tamper is great, but the included scoop also has a make shift tamper on it too. It has both single shot and double shot screens, depending upon the shot you are pouring. The steaming option helps create that perfect latte. Everything is easy to clean up afterwards and start off again making your next espresso pour. The DeLonghi Dedica Duo espresso maker is the perfect machine for anyone and I highly suggest it. This is a great espresso machine and I would highly recommend this or any of the DeLonghi models as they have invested time in offering a great product.
Written by a customer while visiting De'Longhi
Customer Rating
5
Expensive for convenience
on May 12, 2025
Posted by: heatheru2_3026
[This review was collected as part of a promotion.] I have to say, I love having this, but for cost, I would have continued making espresso on my stove top. The espresso is delicious, convenient and I can make one cup at a time which I do love. Cleaning the machine is a breeze too.
Written by a customer while visiting De'Longhi