Customer reviews from De'Longhi
De'Longhi - Dedica Duo Espresso Machine - Pistachio
Average customer rating
4.8
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
80
4 Stars
13
3 Stars
4
2 Stars
1
1 Star
0
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for De'Longhi - Dedica Duo Espresso Machine - Pistachio
Customer Rating
5
This is an amazing coffee machine
on May 4, 2025
Posted by: ramonab45_6097
[This review was collected as part of a promotion.] Wow this little machine is amazing! I've been using it every day since I got it and I can't believe how easy it is to use it! I absolutely love it!!! I have a jura super automatic espresso machine and it doesn't make the coffee as tasty as this little DeLonghi machine. The coffee is much stronger in the DeLonghi which came as a surprise to me . I absolutely love it!
Written by a customer while visiting influenster.com
Customer Rating
5
Fantastic starter machine.
on April 30, 2025
Posted by: davidt51_6516
[This review was collected as part of a promotion.] This is a great product if you are looking to get into espresso! It is super easy to set and up and use, literally could be drinking an americano within 25 min of opening the box. Having the option for cold brew is great for changing up your coffee routine. This is what I would consider a starting machine, if you are looking for expert level espresso this is not it. The shots pulled are great quality.
Written by a customer while visiting influenster.com
Customer Rating
5
Lovely
on May 1, 2025
Posted by: gellsalceda_2322
[This review was collected as part of a promotion.] The design with durability in mind makes brewing with the machine wonderful. Cleaning it is easy. Just keep up with it and you'll be happy for a very long time.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact and amazing
on June 4, 2025
Posted by: rhearuxandra_4519
[This review was collected as part of a promotion.] Amazing and compact . It was easy to use and it brews strong coffee . I am a big fan of macchiato so the steam option makes it worth upgrading from my previous coffee machine.
Written by a customer while visiting influenster.com
Customer Rating
5
A great gift idea
on May 26, 2025
Posted by: kevins179_4437
[This review was collected as part of a promotion.] All I can say is wow this espresso machine is top notch. It made it so quick and perfect never again will I have to spend money out for one. Also my wife gets to make her favorite alcohol drink espresso martinis. And easy to put together and use is the biggest plus. Even I can make one. This machine is a must have for any espresso lover. Would make a perfect wedding gift Mother’s Day or anniversary gift
Written by a customer while visiting influenster.com
Customer Rating
4
A fun easy to use machine
on May 29, 2025
Posted by: lisap9f23_6554
[This review was collected as part of a promotion.] I received this item free in exchange for my honest review. So far I am
really enjoying this machine. I have never had anything other than a
little stove top espresso maker that could do several small cups at a
time but was somewhat awkward to use, so this is a bit of a treat for
me. I think in the past 4 weeks or so since I began using it I've made
at least 80 beverages, so I'm comfortable using it and reviewing it.
I've used standard coffee grounds and finer espresso grounds equally as
often and they both work fine in case you want to make decaf or flavored
beverages. One criticism about what's included: It comes with a nice
heavy steel and plastic tamper but also comes with a plastic spoon
that's perfect for filling the filters and that spoon has a tamper on
the end that works perfectly fine. However - it does not come with a
steaming pitcher which I badly need since I have nothing similar and I
don't need the extra heavy metal tamper. I think they should include
the pitcher and not the extra heavy tamper because since this is
pressurized you don't really need to tamper it just so, the plastic
tamper is fine. I will order a pitcher on Amazon. The machine is
attractive (stainless finish), is narrower than our basic Mr Coffee
machine, so it doesn't take up too much room but is fairly heavy and
seems well built, and it works quickly - a double espresso is ready in
less than 30 seconds after pushing the Double Espresso button. It's a
bit noisy - the steaming literally hurts my ears, but it's used so
briefly I get over it. I think the cold brew is a bit weak, more like
iced coffee so I probably won't use that setting much unless I'm in a
hurry for iced coffee and don't want to wait until the next day to enjoy
cold coffee like you have to if brewing in the fridge. I might also
keep some stronger cold brew ice cubes in the freezer to add when I do
use this machine for cold brew to make it stronger. The Cold Brew
setting does have cool coffee come out and you just add ice - it doesn't
come out hot. The Cold Brew setting takes about five minutes for a
small 5 fl oz serving but compared to brewing it overnight in the fridge
it's a time saver. I like to make cappuccino but I'm having a very hard
time getting the milk to steam properly. I rarely get a proper vortex
going so my milk is often just heated, not doubling or tripling in
volume - so right now this is disappointing but I will continue to try
and for me it's not a deal breaker - at least the milk is very hot and
the texture is nice. I might have better results when I get my pitcher
from Amazon. It takes about 2 minutes from turning the machine on until
I have a double cappuccino with steamed milk ready to drink and that
includes filling the machine with water and preparing the portafilter
with the ground espresso - so start to finish 2 minutes isn't bad at
all. The ability to get hot water for tea very quickly is nice -
quicker than waiting for my teapot to boil if I only want a cup. In the
beginning it was hard to put the portafilter into the proper position -
it was stiff and hard to turn but that has loosened up a bit and goes in
easily. I also have a hard time getting used grounds (puck) out but
have started to whack the cup onto a cutting board and that does the
trick. Everything seems well made and it's easy to fill and clean. I
just quickly rinse/wash everything after using and it takes less than a
minute to tidy up - it's basically just cleaning the tray (if needed)
and rinsing the portafilter, the filter that holds the grounds and the
little perforated filter inside that filter. I would recommend this
machine for novices like me or for people who aren't fussy about their
steamed milk and cold brew - I did take one star off for the reasons I
mentioned above but I think it's a handy, fun machine and I like it very
much. If anything ever happens to it I might upgrade to another machine
by DeLonghi or buy this same one if I get the milk steaming properly (it
might be user error at this point).
really enjoying this machine. I have never had anything other than a
little stove top espresso maker that could do several small cups at a
time but was somewhat awkward to use, so this is a bit of a treat for
me. I think in the past 4 weeks or so since I began using it I've made
at least 80 beverages, so I'm comfortable using it and reviewing it.
I've used standard coffee grounds and finer espresso grounds equally as
often and they both work fine in case you want to make decaf or flavored
beverages. One criticism about what's included: It comes with a nice
heavy steel and plastic tamper but also comes with a plastic spoon
that's perfect for filling the filters and that spoon has a tamper on
the end that works perfectly fine. However - it does not come with a
steaming pitcher which I badly need since I have nothing similar and I
don't need the extra heavy metal tamper. I think they should include
the pitcher and not the extra heavy tamper because since this is
pressurized you don't really need to tamper it just so, the plastic
tamper is fine. I will order a pitcher on Amazon. The machine is
attractive (stainless finish), is narrower than our basic Mr Coffee
machine, so it doesn't take up too much room but is fairly heavy and
seems well built, and it works quickly - a double espresso is ready in
less than 30 seconds after pushing the Double Espresso button. It's a
bit noisy - the steaming literally hurts my ears, but it's used so
briefly I get over it. I think the cold brew is a bit weak, more like
iced coffee so I probably won't use that setting much unless I'm in a
hurry for iced coffee and don't want to wait until the next day to enjoy
cold coffee like you have to if brewing in the fridge. I might also
keep some stronger cold brew ice cubes in the freezer to add when I do
use this machine for cold brew to make it stronger. The Cold Brew
setting does have cool coffee come out and you just add ice - it doesn't
come out hot. The Cold Brew setting takes about five minutes for a
small 5 fl oz serving but compared to brewing it overnight in the fridge
it's a time saver. I like to make cappuccino but I'm having a very hard
time getting the milk to steam properly. I rarely get a proper vortex
going so my milk is often just heated, not doubling or tripling in
volume - so right now this is disappointing but I will continue to try
and for me it's not a deal breaker - at least the milk is very hot and
the texture is nice. I might have better results when I get my pitcher
from Amazon. It takes about 2 minutes from turning the machine on until
I have a double cappuccino with steamed milk ready to drink and that
includes filling the machine with water and preparing the portafilter
with the ground espresso - so start to finish 2 minutes isn't bad at
all. The ability to get hot water for tea very quickly is nice -
quicker than waiting for my teapot to boil if I only want a cup. In the
beginning it was hard to put the portafilter into the proper position -
it was stiff and hard to turn but that has loosened up a bit and goes in
easily. I also have a hard time getting used grounds (puck) out but
have started to whack the cup onto a cutting board and that does the
trick. Everything seems well made and it's easy to fill and clean. I
just quickly rinse/wash everything after using and it takes less than a
minute to tidy up - it's basically just cleaning the tray (if needed)
and rinsing the portafilter, the filter that holds the grounds and the
little perforated filter inside that filter. I would recommend this
machine for novices like me or for people who aren't fussy about their
steamed milk and cold brew - I did take one star off for the reasons I
mentioned above but I think it's a handy, fun machine and I like it very
much. If anything ever happens to it I might upgrade to another machine
by DeLonghi or buy this same one if I get the milk steaming properly (it
might be user error at this point).
Written by a customer while visiting influenster.com
Customer Rating
4
An easy to use espresso machine with a sleek desig
on May 28, 2025
Posted by: tracyh224_1082
[This review was collected as part of a promotion.] When I first received the DeLonghi Dedica Duo Espresso Machine, I felt a little intimidated to use it. However, once I unpacked it and started using it, I was very impressed. First of all, it has a sleek design that takes up very little counter space. Second, the step by step instructions had me feeling like a barista in no time. I have tried both the espresso and cold brew setting and love them both. I have already perfected my morning cup of cold brew coffee!
Written by a customer while visiting influenster.com
Customer Rating
2
Try Again…great idea
on May 22, 2025
Posted by: alicem183_2460
[This review was collected as part of a promotion.] I love the compact size of it and marketing for a consumer like that is great!
The portafilter 'should' be pointed straight at the camera to fully attach. It should also get there wouldn't a lot of force. It was so tight enough I needed to brace the full machine to get it there (which obviously isn't the goal and you run the risk of breaking components).
It's on the machine after a roughly 40 degree turn in the photo (instructions and machine specify the 90 degree turn to attach). This is where the clamping starts to feel tight. Typically, once it feels tight you stop and should be safe to use it. Twice at this point I attempted to brew and both times it dropped out of the machine mid pour. A thing to note is that it's very odd there's no Guage for pressure which is fairly customary for all the units I've used (our family owned resturaunts so I've used these machines most of my life). Not a big thing if you have an idea for timing but someone new to it may not love that. The frother is the loudest piece of equipment I've ever heard in a kitchen- it's literally ear piercing. Because the machine is small it does take a bit longer to froth so we are talking 4 minutes of ears ringing.
The portafilter 'should' be pointed straight at the camera to fully attach. It should also get there wouldn't a lot of force. It was so tight enough I needed to brace the full machine to get it there (which obviously isn't the goal and you run the risk of breaking components).
It's on the machine after a roughly 40 degree turn in the photo (instructions and machine specify the 90 degree turn to attach). This is where the clamping starts to feel tight. Typically, once it feels tight you stop and should be safe to use it. Twice at this point I attempted to brew and both times it dropped out of the machine mid pour. A thing to note is that it's very odd there's no Guage for pressure which is fairly customary for all the units I've used (our family owned resturaunts so I've used these machines most of my life). Not a big thing if you have an idea for timing but someone new to it may not love that. The frother is the loudest piece of equipment I've ever heard in a kitchen- it's literally ear piercing. Because the machine is small it does take a bit longer to froth so we are talking 4 minutes of ears ringing.
Response from influenster.comBy De'Longhi Customer Service, August 25, 2025
Hello,
We’re truly sorry to hear about your experience, and we understand how frustrating it must be when a product doesn’t meet your expectations. We take all customer feedback seriously, and we regret that your machine experienced issues with the portafilter and steam wand. Please know that we strive to provide quality products and support, and we apologize for any inconvenience this has caused.
If you would like assistance, we encourage you to reach out so we can explore possible solutions or offer further support. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right, please provide a screenshot of this reply. We value you as our customer and look forward to resolving this matter promptly.
We’re truly sorry to hear about your experience, and we understand how frustrating it must be when a product doesn’t meet your expectations. We take all customer feedback seriously, and we regret that your machine experienced issues with the portafilter and steam wand. Please know that we strive to provide quality products and support, and we apologize for any inconvenience this has caused.
If you would like assistance, we encourage you to reach out so we can explore possible solutions or offer further support. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right, please provide a screenshot of this reply. We value you as our customer and look forward to resolving this matter promptly.
Written by a customer while visiting influenster.com