Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER 3.2 Cu.Ft - White
Customer Rating
5
Best made product on the market!
on September 12, 2026
Posted by: LSM 54
from Bethel NY
Best washing machine we ever purchased. It has an extra large capacity, cleans extremely well and is easy to operate. We are most satisfied with our new machine!
So far so good! I have been waiting on my washer and dryer to die so that I could get a Speed Queen. I am not disappointed. Efficient and does just what I wanted it to do.
Failed within 72 hours, had to wait 6 days for a control board to be replaced. Research online appears to show that these boards have a known issue with relays for years. Hopefully my top of the line washer issue is not a trend - I was broken 2x longer that it was working before repair. Has been good since.
Response from Speed QueenBy Margie, Customer Support, September 16, 2026
We understand that the experience with your washing machine and its service has left you feeling disappointed. Feedback like this helps us know how to improve, but we're still sorry that everything wasn't more positive overall. The last thing we'd expect is for there to be any further trouble, but we'll be here to help with whatever you need, and our team is available at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Our TR7 barely lasted after the 7 year warranty. The lid is rusty, it's so loud, and our clothes never came out clean. Worst appliance purchase ever.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, September 15, 2026
We understand you've been having trouble with your washer. This certainly isn't what we'd expect, and we're sorry for this troubling experience. While you've mentioned that the warranty has lapsed, we'd still love to see what support we may be able to provide in such a situation. If you haven't already, just connect with our Customer Care. They'll be available at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
We purchased this machine because of the reviews online. Plus our friends have bought one. The washing machine is made in America with American steel and a warranty for 7 years from the manufacturer. You can't beat that so they stand behind their product
I have never owned a Speed Queen washer or dryer before but glad I am now!! The warranty is impressive. Mostly, as a user I am enjoying the variety of cycles to accommodate today's new fabrics that require special treatments.