I felt very comfortable and confident with this machine from day one. Not only is it nice looking, but it is very easy to use. I also feel it washes better than any machine I've previously owned.The clothes come out brighter, less wrinkled. It allso takes less time per wash.
I love the feature that allows you to set the size of the load and the ability to soak items. Adding items to a load once it has started is so helpful. Overall I am very happy with this new machine!
Best washing machine we ever purchased. It has an extra large capacity, cleans extremely well and is easy to operate. We are most satisfied with our new machine!
So far so good! I have been waiting on my washer and dryer to die so that I could get a Speed Queen. I am not disappointed. Efficient and does just what I wanted it to do.
Failed within 72 hours, had to wait 6 days for a control board to be replaced. Research online appears to show that these boards have a known issue with relays for years. Hopefully my top of the line washer issue is not a trend - I was broken 2x longer that it was working before repair. Has been good since.
Response from Speed QueenBy Margie, Customer Support, September 16, 2026
We understand that the experience with your washing machine and its service has left you feeling disappointed. Feedback like this helps us know how to improve, but we're still sorry that everything wasn't more positive overall. The last thing we'd expect is for there to be any further trouble, but we'll be here to help with whatever you need, and our team is available at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).