Customer reviews from Speed Queen
Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER 3.2 Cu.Ft - White
Average customer rating
4.8
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
243
4 Stars
23
3 Stars
8
2 Stars
6
1 Star
2
95%of customers recommend this product.
(
211 out of
222)
Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER 3.2 Cu.Ft - White
Customer Rating
5
DO YOURSELF A FAVOR
on October 9, 2026
Posted by: 8590
LOVE this brand! I won't buy anything else from now on!
Written by a customer while visiting Speed Queen
Customer Rating
5
on October 8, 2026
Posted by: Adult
The installers hooked up the hot & cold water backwards to the washing machine so I had to wait a couple of weeks to use the machine before techs came out to fix it but the washing machine itself is fantastic. I would recommend it!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
2
Disappointed
on October 7, 2026
Posted by: LarkPhillips
from Chesterfield, MO
I’m surprised to be writing that I’m disappointed in my speed queen washer and dryer. Maybe my expectations were set too high for them to be a success.
Washer: I’ve had to rewash clothing multiple times to get them clean. Detergent leaves streaks on black clothing after washing. Also my level of a quiet washer is completely different than Speed Queens. The delicate/quick wash is an absolute joke. Nothing gets clean to anyone’s standards.
Dryer: while using the dryer the room gets extremely hot and humid. I do like the pet hair feature, so speed queen did do that right.
Considering what I paid for both the washer and dryer, I’m extremely disappointed in this product and I would not suggest anyone looking for new units to purchase them. I’m so sad to be writing this as Speed Queen has been a dream for years.
Response from Speed QueenBy Margie, Customer Support, October 13, 2026
Hi, LarkPhillips! We're glad you shared this feedback with us, but we're sorry the experience so far hasn't met expectations. Our team would like to understand more about the performance of both of your laundry appliances to see where we can help. For the best support, please connect with us at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time) when you can.
Written by a customer while visiting Speed Queen
Customer Rating
3
Good
on October 6, 2026
Posted by: Sondra60
There are features I really like however I was a disappointed that I have to use the heavy duty cycle for most loads because it does not seem to get things clean on the other settings.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, October 7, 2026
Hi, Sondra60. We appreciate hearing your concerns so we can help! Each cycle performs a little differently, and depending on the load type, different cycles may be needed to achieve the best results. On this model, Heavy Duty is what we would consider our "regular" cycle, and it is great for most fabrics that don't need special or specific care. If we can help with any questions about your new washing machine or any of its features, let us know! We'll be here if you need anything at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
top loader
on October 5, 2026
Posted by: mdh417
from hercules, ca
so far so god, nice ang quite and easy to use. hopefully a great investment. i bought this due to quality going a long way. i like the upright over front load.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Pricing but worth the investment
on October 5, 2026
Posted by: Paul72
from Hawaiian Gardens, Ca
This is a very quiet machine it works like it not really on very quiet. Its been working great since it was delivered no complaints. The various options to run the machine have been great the girls in the house like the delicate settings for their garments. I like it for the washing my jeans and work clothes. Lets see what happens in about a year from now and see how it works. I hope it continues to do its job.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Nice washer
on October 4, 2026
Posted by: Lisa washer
So far loving my washer. I haven’t had it long . Have a few questions I’m going to reach out to company.
Written by a customer while visiting Speed Queen
Customer Rating
5
Just a Guy Saying: Darn Good Washer
on October 4, 2026
Posted by: Rick in Alabama
We are only about three or four weeks into ownership of the washer and matching dryer. I purchased the set after doing a great deal of research while attempting to find a collective agreement on durability, reliability, and naturally the ability to clean clothes. Through my research, I kept coming back to Speed Queen despite two major drawbacks. One is the tub size. It is one of the smallest tubs on the mark; however, I cannot remember the last time I or we washed a bedcover or a rug that requires the large tub. It handles sheets very well. I'm sure it will handle blankets well too when the need arrives. I no longer wear jeans every day but it has handled jeans (mine and wife's) without issue.
The second drawback is the price. Outside of some European washers, Speed Queen have to be the most expensive. While price is always a factor, price over time is something that has to be taken into consideration regardless of the product. I have full confidence that the washer and matching dryer will last 20+ years and if maintenance needs to take place then I've watched enough videos to know they are easy to work on.
The second drawback is the price. Outside of some European washers, Speed Queen have to be the most expensive. While price is always a factor, price over time is something that has to be taken into consideration regardless of the product. I have full confidence that the washer and matching dryer will last 20+ years and if maintenance needs to take place then I've watched enough videos to know they are easy to work on.
In so far as features, I had one requirement and that was the ability to choose the water level. I do not mean choosing to have the washer automatically choose with the option to "maximize" the water; I mean to choose between low, medium, and high water levels. I also liked and have already used the soak feature on a few work shirts. My wife has also used some of the built in wash features but I honestly do not know what they were but she did like it. For that matter, she likes the washer and has said she notices a difference between the cleaning results of this washer compared to our old Samsung washer.
My one word of caution is the noise. The washer isn't exceptionally loud. It is just louder than the previous Samsung. However, the Samsung would only fill the tub with a thimbleful of water unless I would purposefully loaded it with presoaked towels. The Samsung would also run for 75 to 90 minutes too. In the end, the location of the washer should be considered unless you have a door and if you have a door, close it.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen