Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER 3.2 Cu.Ft - White
Customer Rating
3
Issues
on March 3, 2026
Posted by: Linda24423
When I used fabric softener it turned my towels blue. Did an extra rince and that didn't work. Not happy
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, March 9, 2026
Hi, Linda24423! We understand you've noticed fabric softener left on your towels at the end of the cycle, and we'd love to see how we can help. Usually, you only need to use the Extra Rinse feature when using fabric softener on the Normal/ECO cycle. Sometimes, certain brands of softener are much thicker than others (like Downy), and don't dispense properly. For this, you can dilute the softener with water before adding it to the dispenser to see if the results change. If not, please let us know at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time) so we can assist further!
Washes great, but the detergent and softener dispenser is no good. I have to put water in, then put in the detergent, then run a double rinse to get all the softener out. I didn’t really sign up for all this. I’m switching to pods to see if that helps.
I love how quiet the machine is. No rocking either. Such a stable machine. The only thing I wish I done differently and have now changed is using the delicate cycle when washing undergarments. In my previous machines, a normal cycle was fine...but with this machine...it needs to be more gentle. I also wish it would let the water load the barrel while it was loading so I could wash out the detergent cup. It is very inconvenient.