Customer reviews from Dyson
Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Average customer rating
3.9
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
137
4 Stars
33
3 Stars
30
2 Stars
17
1 Star
34
71%of customers recommend this product.
(
136 out of
192)
Customer Reviews for Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Posted by: Bella
Gender:Female
Verified Purchase:Yes
Have been trying to use this for a few weeks. I’ve watched a bunch of videos and tutorials and either I’m not doing it properly or it is just not meeting my expectations. I really like the blow dryer, but the main attachment I bought this for was the curling barrel. It just does not pick up much hair and to keep the curls requires a lot of prep with moose and clips. Honestly I’ve just gone back to using my curling iron and flat iron, which leaves this as a super overpriced bow dryer. It definitely seems like an effective tool for others based on the videos, just isn’t probing to be for me.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, September 7, 2025
Thank you very much for your feedback. We are pleased to hear that you are enjoying the blow dryer function, and we sincerely appreciate the time you took to share your detailed experience with the curling barrel attachment. We fully understand how disappointing it can be when a product does not meet expectations, especially after investing time in tutorials and preparation. Your observations about curling performance, hair pick-up, and styling effort are valuable to us. If you are open to it, we would be glad to assist with troubleshooting, offer styling tips tailored to your hair type, or suggest alternative attachments that may better suit your needs. Please contact our chat or voice support team for assistance. We are committed to helping you achieve the best possible results. Thank you again for sharing your experience and allowing us the opportunity to improve.
Written by a customer while visiting Dyson
Posted by: Kindra's review
Gender:Female
Verified Purchase:Yes
The unit keeps acting as if the filter is faulty.. it is quickly loosing power . As a new tool I would not think the filter should be an issue.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Otley
Gender:Female
Verified Purchase:Yes
Great technology. I love how it pulls your hair to the curler and wraps it around itself. But my curls do not stay. I have tried mousse, texture, and hairsprays, but still no luck. Dyson if you have recommendations, please send me a message. I have watched videos from influencers on TikTok and YouTube and I still can’t make it work for me.
Written by a customer while visiting Dyson
Posted by: Ahr1006
Gender:Female
Verified Purchase:Yes
Had shoulder replacement and could just not do my hair at all - this has been a wonderful thing for me! I can do it with one arm and it comes out great.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Crappy hairdryer
Gender:Female
Verified Purchase:Yes
Can’t download the app so I can’t use it ridiculous
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for sharing your feedback with us. We’re very sorry to hear that you’re having trouble downloading the Dyson app and understand how frustrating it must be not to access the features you expected. Your satisfaction is very important to us, and we’d like to ensure you receive the support you need. Please contact our chat or voice support team, and we will be ready to assist you further with troubleshooting the app download and setup. We appreciate your feedback, as it helps us continue to improve both our products and digital services.
Written by a customer while visiting Dyson
Posted by: Rubyeva
Gender:Female
Verified Purchase:Yes
I don’t know if it’s just mine but I just got it and the very fist time I was using it the filter kept turning it off and I have to wait a while before I can use it again. It’s brand new and already have so many issues with the filter. It’s every time I use it and usually the first 5 minutes it happens. I bought a filter cleaner to see if it helps. I don’t know if it’s only mine that does that but it’s not a great thing to happen while you’re doing your hair.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 1, 2025
Thank you for sharing your experience with us. We’re sorry to hear about the filter issue you’ve encountered so soon after purchase, and we understand how inconvenient this must be while you’re trying to use your appliance. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we’ll do our best to resolve this quickly.
Written by a customer while visiting Dyson
Posted by: frizzy hair girly
Gender:Female
Verified Purchase:Yes
I have had my Dyson Airwrap for only a couple of weeks and can already tell the difference in my hair. I have struggled with frizzy and wavy hair, not knowing how to style it daily. Not only did my Dyson Airwrap take away my frizz, but it allows me to style my hair with exceptional technology. So happy I bought this product! HIGHLY recommend!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 7, 2025
Thank you for such a heartfelt review. We understand how challenging frizz can be, and it’s wonderful to know your Airwrap has already transformed your styling routine. Hearing that you’re enjoying both the results and the technology behind it reassures us that we’re delivering on our promise. Your recommendation means a great deal, and we’re thrilled to have played a part in making your hair care more enjoyable.
Written by a customer while visiting Dyson
Customer Rating
5
Best gift ever
on September 6, 2024
Posted by: Megd2
Gender:Female
[This review was collected as part of a promotion.] I am so in love with this new Dyson compared to the first/original Dyson air wrap that came out especially because of the longer barrel and flyaway attachments. The airwrap ID was gifted by dysonhair for me to try and it was great! It is also compatible with the app which saves the way you style your hair and more
I would recommend this to a friend!
Written by a customer while visiting Dyson