Customer reviews from Dyson
Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Average customer rating
3.9
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
136
4 Stars
33
3 Stars
30
2 Stars
16
1 Star
32
72%of customers recommend this product.
(
135 out of
188)
Customer Reviews for Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Posted by: PugMama
Gender:Female
Verified Purchase:Yes
I recently bought the airwrap i.d. to replace my original airwrap origins for long hair. It's basically the same tool with smart technology and a couple of different attachments. I absolutely love this tool. I can't believe I went so many years without it. When I first got my original there was a huge learning curve and I was not having much success with achieving the look I wanted. Because I spent so much money on it I was determined to figure it out so I watched at least a dozen YouTube videos with tutorials on how to get the most out of the airwrap and after enough practice I finally got the hang of it. The i.d. version works exactly the same way but you can connect it to your smart phone via bluetooth and the app controls each step: wrapping, curling, cool shot. You no longer have to think about it. I get that counting how long to curl your hair is not that difficult, but this version costs the same as the non-connected version (at least for now) so for the same amount of money why not get the more advanced version? You don't have to use the smart phone app if you don't want to. You can also customize the timings on each step to your own preferences. The conical wand is amazing. I was skeptical about it at first and preferred to use the larger straight barrel but after giving the conical barrel a shot I am hooked. I believe you can buy this attachment from Dyson so if you have an older machine but want to try the new barrel you can just buy one from them. All their attachments are interchangeable with all their machines. If you invest in this device I strongly recommend that you watch as many YouTube tutorials that you can and try each of their tips and recommendations. My hair is long and fine and holding a curl is a challenge. With the right styling products and the Dyson air wrap, I have far more good hair days than bad ones.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Missy
Gender:Female
Verified Purchase:Yes
I have super frizzy thick hair and this has been great for it I always look forward to hair wash days. I love all the attachments it came with. I can style my hair so quickly now.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: brridgetreed
Gender:Female
Verified Purchase:Yes
Some of the attachments don't fit nicely into the base, which seems ridiculous at this price point. I also think the lack of instructions in the package/easily accessible online for how to use the product is short-sighted. The videos they have online aren't really showing you how to use it in a useful, teachable way.
Otherwise, works great! Super efficient and comfortable to hold.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MN24
Gender:Female
Verified Purchase:Yes
I bought this because I was out of town and my Airwrap died after many years. Two stores I went to did not have the regular Airwrap so I had to buy the Airwrap i.d. I am not a fan. I liked the cool down button & will never use the Bluetooth option. I did set it up just to see what it did, but I want to control my hair drying, not set up a program to do it. Also, the container is not nearly as good as the original. I liked being able to flip open the lid, & I feel that this is not as well made. I considered returning it to get the older option but decided it was just too much trouble. The smoother is nice, but I just turn the heat switch to cool when I want to cool down the curl. Not all improvements are actually improvements. Certainly wouldn't buy it again unless there was no other option - again.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, July 15, 2025
Hello, thank you for sharing your detailed experience with the Dyson Airwrap i.d. We are truly sorry to hear it did not meet your expectations—especially after many years of satisfaction with your previous Airwrap. We understand that not every upgrade feels like an improvement, and your insight on the features and design is incredibly valuable. We will make sure to pass along your feedback, as it helps us refine our products to better suit user preferences. If you ever decide to revisit styling options, we are here to help. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Barbara
Gender:Female
Verified Purchase:Yes
I was skeptical, and truthfully intimidated by, the air wrap until I saw Briel Adams-Wheatley using it even though she doesn’t have arms. Her video showed how easily your hair just flows onto the roller and then easily comes off with a beautiful curl. No getting sucked up, snagged or tangled. That gave me the confidence I needed to try it. Now I love it! My elderly (63 year old) hair needs gentle low heat, and this air wrap delivers! I am still learning the best positions for my curls, but it is really easy to do. My hair comes out with smooth curls that last all day.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: pepperpot
Gender:Female
Verified Purchase:Yes
Astonished that so many attachments were included with this Dyson Airwrap multi-styler. There is a bit of a learning curve-the Dyson videos on their website are the best at detailing and demonstrating step-by-step. If you follow those instructions you will achieve the results, and it doesn’t take longer than your usual routine. And if you are considering the Dyson because your current products are over-frying your hair, you are on the right track. For hair that tends to frizz like mine, I found that low air/high heat works best for the drying phase. For airwrap, high air/high or medium heat helps it wrap and the style to set. I have hair a bit longer than shoulder-length and somewhat wavy. The smaller diameter air-wrap is most successful for curly waves. The large round brush gives me a gorgeous straight somewhat volumized look. It is super easy to switch between attachments as you style. For example, I like to use the round brush to give my bangs a bit of a pouf, and the airwrap for the rest of my hair for the curly waves. You do not need to use the app to use airwrap; but the app does help with the timing for the airwrap, gives it an automatic cold shot and pauses while you grab another section to start to wrap. After you answer a few questions about your type of hair, it will alter the timing to achieve the best results for you. So why isn’t it a five star? If your hair isn’t the perfect state of slightly damp, the airwrap curl won’t last. You absolutely cannot use this on dry hair; spritz it first if you don’t wash it. I haven’t had the same problem with the brush attachment; it seems to get perfect results no matter what state of dampness (although still don’t useit with dry hair) I start with. I’m really curious if I could get a bit more curly style with the small brush attachment, and if I can emphasize my waves with a diffuser. So, I’m going to get a few more attachments that didn’t come with this model, lol. But my hair is gorgeous and healthy so that was my main goal.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Eva G.
Verified Purchase:Yes
Love love love it 😍
I can easily blow dry my hair and style.I wish I bought this long time ago
I can easily blow dry my hair and style.I wish I bought this long time ago
Written by a customer while visiting Dyson
Posted by: MonkandLex
Gender:Female
Verified Purchase:Yes
I received this as a gift last month and following a slight learning curve, I’m loving it. It gives my hair great style and I love the connectivity to my phone while styling.
There are many attachments I still have to try!
There are many attachments I still have to try!
I would recommend this to a friend!
Written by a customer while visiting Dyson