Customer reviews from Dyson
Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Average customer rating
3.9
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
136
4 Stars
33
3 Stars
30
2 Stars
16
1 Star
32
72%of customers recommend this product.
(
135 out of
188)
Customer Reviews for Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Customer Rating
5
Must have hair tool!!
on October 21, 2024
Posted by: Alexandria
Gender:Female
[This review was collected as part of a promotion.] The Dyson airwrap i.d styler and dryer is exactly what I needed to achieve my hair styling effortlessly as a busy mom of 4! The ultimate solution to creating multiple styles with no heat damage! The sleek design and technology of the Dyson is truly a game changer. The beautiful new holiday strawberry bronze color way is a must have! I recommend pairing with a hair cream & mouse for longer lasting results. Gifted by Dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
I.D. Curl feature is amazing
on October 22, 2024
Posted by: Heyitsnancyt
Gender:Female
[This review was collected as part of a promotion.] The i.d. Curl feature in the My Dyson app is so cool. I love that I can customize the curl preferences and it basically does it all for me. The countdown is convenient just so I stay aware. The gorgeous strawberry bronze and blush pink color way is stunninggg. Offered by Dyson hair.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jordan61
Gender:Female
Verified Purchase:Yes
I've had my Airwrap ID for about six weeks now and I am absolutely in love with it! There's a bit of a learning curve. At first, I only used the round brush (I've been using the John Frieda hot air brush for years, and this attachment is similar) followed by the long barrel. Then I watched some tutorials and started drying to 80% dry with the fast dryer followed by the long barrel, which gave me much better results. I only just set up the ID feature a week or so ago and I don't know what took me so long! Now that it knows my hair type, I just wrap up a section and let it do it's thing.
I have thin, fine hair that is a little longer than shoulder length, it's a bit wavy and can be frizzy. I wash and blow dry every day. Curling iron and hot roller curls fall out within an hour, so I never bother (don't need the extra damage since it won't hold anyway). I've always just blow dried it straight, with a c-curl at the ends.
My hair has always looked...okay. Now it looks like the hair I've always envied on other women. Shiny, bouncy, and healthy. I've gotten so many compliments since I made the switch to the Airwrap. If you're like me, and hesitant to purchase due to the cost, please don't be! It is so well worth it, you will not be sorry.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Az girl
Verified Purchase:Yes
I bought this a month ago and was skeptical because of the price!!! I really like how it wraps on its own with no effort on my part but the curls do not hold! I have tried using several hold products but to no avail!!! Way too expensive for the end result 😪!
Response from DysonBy Jasvir Singh, customer service, March 10, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap Multi-Styler and Dryer Straight+Wavy. We appreciate your honest feedback and are sorry to hear that the product did not meet your expectations, especially given the investment. We understand how important it is for styling tools to deliver lasting results, and we regret that the curls did not hold despite your efforts with various hold products. Your satisfaction is our priority, and we value your input as it helps us improve our products and services. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Sara
Gender:Female
Verified Purchase:Yes
Works great as a very expensive round brush and hairdryer. As far as curling my hair goes, it works, but takes FOREVER to style my hair and the curls last exactly 5 minutes and then they are gone. I’ve tried multiple levels of dryness, styling products, etc. and I just cannot get the curls to stay. So I will be re-selling this to someone else who hopefully has a better experience with getting the curls to last.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 13, 2025
Hello, thank you for sharing your feedback with us. We sincerely apologize for the difficulties you've experienced with the Dyson Airwrap multi-styler and dryer Straight+Wavy. We understand how frustrating it can be when a product does not meet your expectations, especially regarding styling time and curl longevity. We are sorry to hear that despite trying various levels of dryness and styling products, the curls do not last. Your experience is important to us, and we want to ensure you get the best results from your Dyson Airwrap. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Jojo
Gender:Female
Verified Purchase:Yes
It’s great. I love it. The only thing I can think of that you could improve on and you could’ve on the old one I had two is when you pull the plug out of the wall if you put a little bit of indention there that your fingers can kind of grab to pull the plug out I think it would help a lot
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Very ok
Gender:Female
Verified Purchase:Yes
It’s a good product, but not great. I’m working to try and improve the last of my curl. My curling iron does a better job and takes less time…and is a fraction of the cost. For the price, it needs to be great.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 31, 2025
Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how important it is to achieve the perfect curl, and we’re genuinely sorry if our product didn’t fully meet your expectations. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Written by a customer while visiting Dyson
Posted by: Jenn
Gender:Female
Verified Purchase:Yes
To expensive for what it does , super pricey and it does nothing special
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 17, 2025
Hello Jenn, thanks for sharing your thoughts on the Dyson Airwrap i.d. We are sorry to hear it has not lived up to your expectations. The Airwrap is designed to offer styling versatility with intelligent heat control, but we understand that value means something different to every user. We appreciate your feedback. Dyson does not want to provide such experience to its valuable customers. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson