Thank you for sharing your feedback. It’s wonderful to hear that this is your second Airwrap and that you find the new version even better than the original. The longer barrels and larger round brush attachment clearly make a difference in your styling routine, and we’re glad you are pleased with the improvements. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.

Hello, thank you for sharing your feedback. We are thrilled to hear that our styling tool has been easy to use and works well with your curly hair. It is wonderful to know that it helps you achieve the look you want with convenience and confidence. We appreciate your note regarding the curl attachment, as ease of use is a priority for us, and feedback like yours helps us continue to refine our designs. At Dyson, we are committed to creating innovative hair care solutions that combine advanced technology with user-friendly features. Your experience reinforces this mission, and we sincerely thank you for taking the time to share it. Should you have any questions or need support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.

We’re sorry to hear that your hair is not holding the curl despite following the guidance in the app. We understand how frustrating this must be and want to make sure you get the best results. For further assistance, please reach out to us directly by phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6424te3R6. Our agents will be happy to help you with your concern.