Customer reviews from Dyson
Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Average customer rating
3.9
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
136
4 Stars
33
3 Stars
30
2 Stars
16
1 Star
32
72%of customers recommend this product.
(
135 out of
188)
Customer Reviews for Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Posted by: Katie
Gender:Female
Verified Purchase:Yes
This machine is a game changer. I love the ease and speed of drying and styling my hair. No longer need a hair dryer and curling iron. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MrGreen and Blue
Gender:Female
Verified Purchase:Yes
I was having buyers remorse until I actually used it and connected my phone to the Dyson Airwrap i.d. I put in my hair type and what style I wanted to achieve. After turning it on, the Airwrap put out the right amount of heat and time then automatically went to cool to close the cuticle. Wow! I didn’t know it did this on its own. I have fine, wavy hair with damage from over heating the hair with hair tools. With the Dyson Airwrap i.d., my hair style had volume, damaged ends were smooth and the entire style came out shiny and silky. A big plus, my hair style stayed the next day without having to restyle.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Person
Verified Purchase:Yes
Best thing I ever invested in. I had great hair when I was younger, but as I’ve gotten older it has become quite dry. I did two things: keritan treatment at a salon and purchased the Dyson styler. My husband says my hair looks like I’m in my thirties again! And I’m still learning too use the styler!
Written by a customer while visiting Dyson
Posted by: Annie girl
Verified Purchase:Yes
I’ve wanted this product for so long and finally pulled the trigger. I’ve also tried the cheaper competitor dupe. They are very similar but the attachments of the dyson are definitely better. Not giving 5 stars because it is too expensive for what it is in my opinion. I wish the case had a latch and could be used for travel? I don’t like the phone pairing options it’s too much and I wish the cool shot was a feature on the device and not just with the app. Little things like that would seem like the money spent was really worth it. All that said I do like it and will keep it!
Written by a customer while visiting Dyson
Posted by: Anna
Gender:Female
Verified Purchase:Yes
It really dry out tremendously my hair and the medium temperature is not stable and it is increasing becaming very hot. I’ll most likely returning it, I am worry it already ruin my hair
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, September 22, 2025
Thank you for your feedback. We regret that the temperature stability and drying performance of the tool did not meet your expectations. We understand the importance of maintaining the health and integrity of your hair, and we take concerns about overheating and potential damage very seriously. We appreciate you bringing this to our attention and remain committed to helping you find a solution. If you are willing, we would be glad to offer guidance on optimal heat settings for your hair type, tips for protective styling, or a review of the product's performance. Please contact our chat or voice support team for assistance. Your satisfaction is important to us, and we are dedicated to ensuring that your styling tools operate safely and effectively. We value your trust and look forward to improving your experience.
Written by a customer while visiting Dyson
Posted by: Mary
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago and I’m so bummed that it just doesn’t work on my hair. The curls are gorgeous for about an hour then they disappear. And I’m not the kinda person who wants to load my hair with product just to make this work. Sad cuz I’d always wanted it to work but sad it didn’t.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, October 13, 2025
Thank you for sharing your feedback. We are glad that the Airwrap creates beautiful curls initially, as delivering styling tools that help users achieve their desired look is central to our commitment. We regret, that the results have not lasted as long as you had hoped, especially without the use of additional hair products. We understand the importance of effortless styling that aligns with your preferences, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to enhance your experience, whether through techniques to improve curl longevity or guidance on heat settings tailored to your hair type. Please contact our chat or voice support team, and we will be happy to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Chris
Verified Purchase:Yes
I bought this 1 week ago and it stopped working right out of the box, very disappointed.
Response from DysonBy Customer Service, Rubaid K, October 22, 2025
Thank you for sharing your feedback. We are truly sorry that your Dyson Airwrap i.d. stopped working immediately after being opened, especially following such a recent purchase. This is certainly not the experience we strive to deliver, and we understand how disappointing it must be. We appreciate you bringing this to our attention and would welcome the opportunity to make things right. If you are willing, we encourage you to contact our chat or voice support team so that we may assist you further, whether through troubleshooting or exploring other solutions. Your satisfaction is important to us, and we remain committed to ensuring that you receive a product that performs as expected. We value your trust and are dedicated to restoring your confidence in our products and service.
Written by a customer while visiting Dyson
Customer Rating
5
The only hair tool you will ever need!
on September 16, 2024
Posted by: Calleeh
Gender:Female
[This review was collected as part of a promotion.] I have been using the Dyson Airwrap styler for years so I was so excited to try Dyson’s new Airwrap I.d. Multi-Styler and Dryer for straight and wavy hair. I have medium length wavy and frizzy hair so these new attachments are perfect for me. I start off using the blow dry attachment to roughly dry my hair, then I use the round brush to create the style I want, and to finish off the look, I use the smoothing tool to get rid of any flyaways. These attachments make it so easy to create an everyday blowout look without heat damage. I also love using the curling tools to create both tighter and looser curls/waves. Having two different size curling attachments makes it so easy to create different looks. The Dyson has really saved my hair. I used to get terrible split ends and damaged hair from other hair tools, but since using the Dyson, my hair has been healthier than ever. My hairstylist has even noticed and commented on how much better my hair has looked. I love this tool and would recommend it to anyone. This was gifted by dysonhair but all opinions are my own.
I would recommend this to a friend!
Written by a customer while visiting Dyson