Thank you for sharing your feedback. We are pleased to know you were excited to try the Dyson Airwrap, and we understand how disappointing it can be when the results fall short, especially after investing significant time and effort. Achieving lasting curls and reducing frizz are key goals for many users, and we regret that your experience has been frustrating in both respects. Your input is appreciated and helps us better understand user needs. If you are open to it, we would be glad to support you, whether through guidance on hair preparation, tips for curl retention, or adjustments to heat and airflow settings tailored to your hair type. Please feel free to contact our chat or voice support team at any time. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson styling tools. Thank you once again for bringing this to our attention.

Thank you for sharing your feedback. We are pleased that a couple of the attachments have been working well for you, as delivering versatile and user-friendly styling tools remains central to our commitment. We regret that the curling barrels have been challenging to use, especially when ease and confidence in styling are so important. We understand the value of hands-on support and appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to enhance your experience, whether through live guidance from our chat or voice support team, personalized tips based on your hair type, or step-by-step instructions to help you master the curling technique. Please contact our support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. We appreciate your continued engagement and look forward to supporting you further.