Thank you very much for your thoughtful feedback. We are truly pleased that you recognize the potential in the hair dryer. Our mission is to develop styling tools that elevate your experience and respond to the unique needs of your hair. We are sorry to hear that using the attachments has been challenging, despite your efforts with tutorials. We understand that mastering new tools can take time, and we truly appreciate your persistence and patience. To help you make the most of your product, we would be pleased to offer personalized tips and guidance tailored to your hair type. Please do not hesitate to reach out to our customer support team, we are here to support you every step of the way. For further assistance, feel free to email us at askdysonus@dyson.com. We wish you continued health and happiness.

Thank you for sharing your experience. We are truly sorry to learn that your Dyson product ceased functioning shortly after purchase and that the replacement has not met your expectations. We understand how disappointing it can be when a product feels difficult to use and does not deliver the styling results you had hoped for, particularly following a significant investment. Dyson styling tools are engineered to accommodate a variety of hair types; however, recognize that ease of use and long-lasting results are essential. If you are open to it, we would be pleased to explore potential solutions, whether through curl retention techniques, personalized styling guidance, or support in using the attachments more comfortably. Please contact our support team at askdysonUS@dyson.com. We will be happy to assist you. Your feedback is invaluable as we continue to enhance our products and services. Dyson wishes you great health and joy!