Thank you for taking the time to share your feedback. We are sorry to hear that the Dyson Airwrap has not met your expectations, particularly when used with thick hair and recommended styling products. We understand how frustrating that experience can be. At Dyson, we are committed to developing styling tools that cater to a wide range of hair types with reliable performance and consistent results. Your insights are invaluable and directly contribute to the ongoing enhancement of our products. If you are open to it, our dedicated support team is available to provide personalized styling guidance, recommend the most suitable attachments for your hair type, and explore any alternative solutions that may help. Please don’t hesitate to reach out to us at askdysonus@dyson.com with any questions or concerns. Thank you once again, your feedback is instrumental in driving meaningful improvements. Warm regards, Dyson Marketplace Support

Thank you for continuing to share your experience, we truly appreciate your optimism. We are sorry to hear that your Airwrap is causing frizz after use. We understand how vital it is for styling tools to deliver smooth, controlled results, especially with a premium product. At Dyson, we are committed to designing tools that care for your hair while helping you achieve your desired style. Your feedback helps us improve airflow, heat control, and attachments for all hair types. If you are open to it, our support team can offer tips to help reduce frizz, such as adjusting airflow settings, or trying a different attachment. Feel free to reach out to askdysonus@dyson.com, our team is here to help. Thanks again for your valuable input, it drives us to innovate and improve. Best regards, Dyson Marketplace Support