Customer reviews from Dyson
Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Average customer rating
3.9
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
143
4 Stars
33
3 Stars
30
2 Stars
17
1 Star
37
71%of customers recommend this product.
(
141 out of
199)
Customer Reviews for Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Posted by: Tay17
Verified Purchase:Yes
Bough this a few weeks ago and immediately didn’t turn on after opening. I had to send this in to get repaired before ever using the product. Extremely disappointing
Response from DysonBy Customer Service, Rubaid K, July 5, 2025
Thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how disappointing this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience, and it’s disheartening to hear that your product didn’t function properly right out of the box. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team to help us better understand where improvements can be made. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Written by a customer while visiting Dyson
Posted by: payt
Gender:Female
Verified Purchase:Yes
I bought this on a whim and it's definitely unregrettable! I love the usability of the tool and the efficiency it's added to my morning routine. Once you understand and learn how to use it, it's seamless!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Pinky123
Gender:Female
Verified Purchase:Yes
It is nice with attachments and all but my curls don’t last long it’s stay only for few hours every though I use styling spray. I wasted my money.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 11, 2025
Thank you for taking the time to share your experience. We are sorry to hear that the curling performance hasn't lived up to your expectations, especially given your efforts to use styling spray to extend hold time. We understand how disappointing it can be when the results don't last, especially after investing in a product designed to enhance your styling routine. Your feedback is invaluable in helping us better understand how the product performs in real-world use, and we are committed to continuous improvement. If you are open to it, our customer support team would be happy to explore tips for maximizing curl longevity or suggest alternative styling methods or attachments that could better suit your hair type and styling goals. Please don’t hesitate to reach out to us at askdysonus@dyson.com. We truly appreciate your honesty, and we hope to have the opportunity to restore your confidence in our products and your styling experience. Warm wishes, Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: mwm146
Gender:Female
Verified Purchase:Yes
The product is as promised - light-weight, effective at styling while drying, and easy to take attachments off and on. I do wish there were more professionally produced, official Dyson training videos on how to best use each attachment. The app was not that helpful to me but that's because I'm not using this primarily for curling but for a smooth blowout and to tame flyaways and stray hairs.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: A diez
Gender:Female
Verified Purchase:Yes
The hair wrap is great, however the price is pretty steep. For thin straight hair you have to use product and hair spray for the curls to last.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Shar
Gender:Female
Verified Purchase:Yes
I love how much healthier my hair feels! Dyson products are of high quality.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: loves2ride58
Gender:Female
Verified Purchase:Yes
My husband gave this to me for my birthday. Once you get used to it you can experiment with different styles.
The one thing I would really like to have in addition to the attachments that come with it is a smaller round brush. Is there on that would fit?
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jen00000
Gender:Female
Verified Purchase:Yes
I am so happy I finally bought this. With minimal effort my hair can now feel healthier and lovely. It is definitely pricey but you get what you pay for.
I would recommend this to a friend!
Written by a customer while visiting Dyson