Dyson doesn’t dry my hair fast. Also, I can't hold my curling. I used the chitosan product and sprays but it just doesn't hold
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, June 2, 2025
Hello, thank you for sharing your experience with us. We’re sorry to hear that the Dyson hasn’t dried your hair as quickly as expected and that you’re having trouble maintaining your curls. We understand how frustrating it can be when results don’t meet expectations, even after trying different products.
Your feedback is incredibly valuable, and we would love the opportunity to help troubleshoot and explore techniques that may improve your styling experience. Please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention. Our team is here to assist you and find a solution that works best for your hair needs.
I got this as a Mother’s Day gift and I couldn’t be happier! This air wrap can do it all. I love how it makes my hair soft and manageable after every use. I can’t believe the difference between a regular blow dry and this. I wish I would have invested in this sooner.
This airwrap is amazing! The app tells me when to stop curling and provides how to videos. I love how I can have the curling iron switch with just the click of a button from right side to left side. I have less frizz and my hair isn't getting damaged from heat. The attachments are designed to easily attach and be removed. The air flow and heat have three setting. It is just what I needed. I don't ever buy anything for myself and I am so glad I bought this. So worth the money!!
I am surprised. i bought the dyson airwrap at new york on a friends trip, i live in colombia and i only used it twice and now is lighting blue and also i bought the last one, cause at the store told me is better with the app, and here in colombia is not available the dyson app.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 11, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap i.d. multi-styler and dryer. We are sorry to hear that you are encountering issues with the blue light and that the app is not available in Colombia. We understand how frustrating this must be, especially since you purchased it with high expectations. If you would like, we would be happy to provide troubleshooting steps to help resolve the issue and ensure you get the best performance from your device. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter
Truly this is just a blow dryer for me the curling attachments do not work, I have tried all kind of different methods to make the curls stay but they go flat within a few minutes.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 11, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap i.d. multi-styler and dryer. We are sorry to hear that the curling attachments have not worked as expected for you. The Airwrap is designed to style with airflow, but we understand that results can vary depending on hair type and technique. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.