Customer reviews from Dyson
Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Average customer rating
3.9
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
147
4 Stars
33
3 Stars
30
2 Stars
17
1 Star
37
71%of customers recommend this product.
(
145 out of
203)
Customer Reviews for Dyson - Special Edition Airwrap i.d. Multi-Styler for Straight+Wavy Hair - Amber Silk
Posted by: Mich
Gender:Female
Verified Purchase:Yes
I love my Dyson everything works fine i just opened today and love it the only thing im disappointed is that it didn’t came with the little brush to clean the dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: BakerL
Gender:Female
Verified Purchase:Yes
I have fine, thin shoulder length hair. I was assured by the guy in the store that it would work for me. I bought this in the Union Square store in San Francisco.
The power on the lowest setting is too high, it kept blowing my hair everywhere, constantly knotted it up, and every time I put a curl in, the airflow from the next curl would blow my previous curl straight out.
It also kept roughing up the cuticle of the hair. My hair felt rougher and frizzier every time I used it.
If you have super long, thick hair, it would be great. Anyone else, forget it.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 10, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap i.d.™ multi-styler and dryer. We are sorry to hear that it did not work as expected for your hair type. The Airwrap is designed to style a variety of hair textures, but we understand that individual results can vary. Your feedback is invaluable, and we appreciate you taking the time to share it. If you would like, our team would be happy to provide tips or adjustments to optimize your styling experience. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Kelly
Gender:Female
Verified Purchase:Yes
Was really hoping I would love this styler. For me, it was simply overkill. There are too many attachments. I already have a Dyson hairdryer.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 17, 2025
Hello Kelly, thank you for sharing your thoughts on the Dyson Airwrap i.d. We are sorry it did not meet your expectations. The variety of attachments is designed to offer flexibility for different styles, but we understand it can feel like too much—especially if you already own a Dyson hairdryer. Our team is dedicated to addressing these concerns, and we’ll use your input to make improvements. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Meme
Gender:Female
Verified Purchase:Yes
It’s a beautifully designed hair dryer but it left my hair feeling like straw and I had another friend said it did the same to her hair. Perhaps, it’s not meant for kinky (african american) hair. I’m outside of my warranty and I’m stuck with it but sad nothing can be done. Money wasted.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, October 9, 2025
Thank you for sharing your experience. We are pleased to know you appreciate the design of the Airwrap, as creating products that are both functional and aesthetically pleasing is central to our commitment. We regret that the results have not met your expectations, particularly in terms of how the dryer has affected your hair texture. We understand the importance of styling tools that support and protect all hair types, including kinky and coily textures, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to enhance your experience, whether through guidance on heat settings, recommended hair preparation techniques, or other tailored suggestions. Please contact our chat or voice support team, and we will be happy to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. We truly value your feedback.
Written by a customer while visiting Dyson
Posted by: Eva S.
Gender:Female
Verified Purchase:Yes
It seems to be a quality product, and I commend Dyson for their innovation here. It however, did not work for my kind of hair (4B). I could get it to make some curls, but they didn’t hold long, disappointingly
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, October 23, 2025
Thank you for sharing your feedback. We are glad that you recognize the quality and innovation behind the product, as Dyson is committed to delivering cutting-edge technology that meets a wide range of styling needs. We regret that the curling attachments did not perform as expected for your 4B hair type. We understand how important it is to achieve lasting curl definition, and we appreciate you bringing this to our attention. If you are open to it, we would be happy to explore ways to improve your experience, whether through styling techniques designed for tighter curl patterns, tips on product layering and hair preparation, or adjustments to airflow and heat settings that may better suit your texture. Please reach out to our chat or voice support team, and we will be ready to assist you. Your satisfaction matters to us, and we remain committed to helping you get the most from your styling tools. We truly value your voice and the opportunity to support your hair journey.
Written by a customer while visiting Dyson
Posted by: Stop
Verified Purchase:Yes
Stop bugging me for reviews. It's a christmas present that hasnt been opened yet.
Response from DysonBy Dyson Customer Service, December 13, 2025
Hi there, thanks for sharing! We totally understand that it’s a Christmas present and hasn’t been opened yet. No pressure at all—we just hope it makes the holidays even better. If you need assistance, please connect with us through live chat or call.
Written by a customer while visiting Dyson
Customer Rating
5
Best Hair Tool!
on October 18, 2024
Posted by: yvette264
Gender:Female
[This review was collected as part of a promotion.] The Dyson Airwrap i.d. is a game-changer for anyone looking to style their hair effortlessly, especially for a busy college student like me. First off, the design is sleek and modern, making it a stylish addition to my dorm room. The customizable settings are fantastic; I can adjust the heat and airflow to suit my hair type, which means less damage and healthier-looking locks.
Using it is a breeze—within minutes, I can create curls, waves, or a smooth blowout without needing multiple tools. The various attachments are easy to switch out, which is a huge time-saver on rushed mornings or before a night out. Plus, it’s surprisingly lightweight, so I can easily store it in my tiny space without hassle.
While the price is on the higher side, the versatility and efficiency make it worth every penny. I’ve noticed that my hair looks shinier and healthier since I started using it, which is a big win. Overall, the Dyson Airwrap i.d. has made my hair routine quicker and more enjoyable. If you’re looking to simplify your styling process while still achieving salon-quality results, this is definitely worth considering!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: bella2808
Gender:Female
Verified Purchase:Yes
This was my dream for years, and is all I dreamed. I'm loving it. It's too fast to dry my hair. You can use it in many ways. The attachments are awsome.
I would recommend this to a friend!
Written by a customer while visiting Dyson