Customer reviews from PetSafe
PetSafe - PetSafe ScoopFree Crystal Plus Self-Cleaning Litter Box System - White
Average customer rating
4.3
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
62
4 Stars
25
3 Stars
9
2 Stars
7
1 Star
2
Customer Reviews for PetSafe - PetSafe ScoopFree Crystal Plus Self-Cleaning Litter Box System - White
Customer Rating
2
Self cleaning litter box
on August 17, 2025
Posted by: hunvera_8507
[This review was collected as part of a promotion.] This self cleaning litter box is the first I was going to use, however, I wasn’t aware that the tray has to be replaced all the time. This will be too much work for me, unfortunately. Otherwise, it’s a great product if you can afford it, and your cat is okay with this specific litter.
Response from influenster.comBy PetSafe® Product Support, August 18, 2025
We're sorry to hear this box was not to your preferences! It is worth mentioning that though you would still need to use ScoopFree® branded crystal or natural litter, we do have the option of reusable trays. These can be seen here-
https://www.petsafe.com/product/scoopfree-reusable-litter-tray/
https://www.petsafe.com/product/scoopfree-stainless-steel-reusable-cat-litter-tray/
https://www.petsafe.com/product/scoopfree-reusable-litter-tray/
https://www.petsafe.com/product/scoopfree-stainless-steel-reusable-cat-litter-tray/
Written by a customer while visiting influenster.com
Customer Rating
5
Self cleaning, super efficient litter box!
on August 17, 2025
Posted by: erikaw79_9179
[This review was collected as part of a promotion.] So excited to received this self cleaning litter box!! I have 3 cats and they are very particular about litter boxes so I was super interested to see how they reacted. They were skeptical but eventually starting using it! LOVE that it self cleans. Will absolutely be rebuying. Only issue is there is no top and sometimes my cats kick litter out of the box.
Response from influenster.comBy PetSafe® Product Support, August 19, 2025
Thank you so much for this review, Erika! We're so glad your kitties are now using their box, and that it's been so helpful for you!
It is worth mentioning that we do have a version of this box that includes a hood; this can be seen here-
https://www.petsafe.com/product/hooded-litter-box-scoopfree-crystal-pro/
It is worth mentioning that we do have a version of this box that includes a hood; this can be seen here-
https://www.petsafe.com/product/hooded-litter-box-scoopfree-crystal-pro/
Written by a customer while visiting influenster.com
Customer Rating
5
Complete game changer
on August 17, 2025
Posted by: moniqueth_6234
[This review was collected as part of a promotion.] This self cleaning litter box is a complete game changer for me and I’m quite happy I use this now. The set up was super easy, I don’t have to clean up the litter a few times a day any more (I check it once a week or so now), it doesn’t smell bad at all, my cat has no problem transitioning to this, etc. I can’t be happier.
Response from influenster.comBy PetSafe® Product Support, August 19, 2025
Thank you for this review, Monique! Less odor and less work is definitely a game changer; we're so happy this box has been helpful for you!
Written by a customer while visiting influenster.com
Customer Rating
5
I LOVEEEEE
on August 17, 2025
Posted by: darcyc29_7421
[This review was collected as part of a promotion.] i love, love, love this! it’s so easy to maintain, all i have to do is push a button and it cleans, it’s not loud at all, my 2 kitties LOVE it, i haven’t had any issues with the scent either, it seems like it’s very durable, overall i love it!
Response from influenster.comBy PetSafe® Product Support, August 19, 2025
We're so glad to hear your kitties love their new box, Darcy! Thank you for taking the time to share your experience in this review.
Written by a customer while visiting influenster.com
Customer Rating
4
Awesome time saving litter box
on August 18, 2025
Posted by: coryhollanwiatrek_4545
[This review was collected as part of a promotion.] This litter box is big! My kitty immediately took to it. Love the crystal litter as it’s much easier to keep in the box. Absolutely love the self cleaning aspect! It seems pretty durable!
Response from influenster.comBy PetSafe® Product Support, August 19, 2025
Thank you for this review! We're so glad your kitty took to their new box so quickly, and that the crystal litter has been a helpful fit for you both.
Written by a customer while visiting influenster.com
Customer Rating
5
Great for reducing visual/odor problems!
on August 18, 2025
Posted by: austinh90_9641
[This review was collected as part of a promotion.] I love this cat box! Makes cleaning it so much easier and really helps keep the smell down. My cats started using it right away and so far don't seem to mind the rake running after the are done. Keeps life simple and is compact and quiet enough to keep in small living spaces!
Response from influenster.comBy PetSafe® Product Support, August 19, 2025
We're so glad your kitties accepted their new box so quickly, Austin! It's great to know it's been the right fit for your home; thank you for this review!
Written by a customer while visiting influenster.com
Customer Rating
4
Great odor control/self cleaning!
on August 18, 2025
Posted by: gillianm81_950
[This review was collected as part of a promotion.] Easy to use self cleaning litter box, durable and you only need to change little once every month. Great odor control as the tray has metal claws that sweep through allowing clean fresh odor control. 0 noise!
Response from influenster.comBy PetSafe® Customer Care, August 19, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
Great
on August 18, 2025
Posted by: nadiak0892_5019
[This review was collected as part of a promotion.] I’ve been looking to buy a self cleaning litter box for my cat and this is perfect. Pretty easy and cleans nicely. No noise or odor. Pricey but worth it, saves the hassle to clean litter box everyday.
Response from influenster.comBy PetSafe® Customer Care, August 19, 2025
Thank you so much for sharing your feedback!
Written by a customer while visiting influenster.com