Customer reviews from PetSafe
PetSafe - PetSafe ScoopFree Crystal Plus Self-Cleaning Litter Box System - White
Average customer rating
4.3
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
62
4 Stars
25
3 Stars
9
2 Stars
7
1 Star
2
Customer Reviews for PetSafe - PetSafe ScoopFree Crystal Plus Self-Cleaning Litter Box System - White
Customer Rating
5
Veterinary Professional Approved!
on August 14, 2025
Posted by: angiesherie_5655
[This review was collected as part of a promotion.] I am in my last months towards my doctorate and use this for my own cat. The ability to monitor what it scoops daily while having an open visible top is a huge selling point from the medicine side of things. This is quiet enough that I keep it next to my home office door!
Response from influenster.comBy PetSafe customer care, August 15, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
No more scopping!
on August 15, 2025
Posted by: xandusss_3424
[This review was collected as part of a promotion.] Wow I absolutely love this litter box.It cleans the box every 20 minutes and has a sensor so it knows when my cat is using it.Very low maintenance it cleans itself very well I don't have to do much but add more Litter most times.My cat got accustomed to the box very quickly as well.
Response from influenster.comBy PetSafe customer care, August 15, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
So easy to set up, completely odor-free, and our c
on August 15, 2025
Posted by: rachelg547_3843
[This review was collected as part of a promotion.] We’re absolutely thrilled with this automatic kitty litter box! Setup was incredibly easy—even my kids helped, and we had it up and running in minutes. Our cat walked in and used it right away with no hesitation, and the auto-cleaning arm didn’t bother him at all.
The included litter beads look like they’ll last the full 30 days as promised. We’ve been using the box for a few days now and haven’t noticed any odor at all—it’s truly impressive. I’m not sure yet about the cost or availability of replacement beads, but so far, everything has exceeded our expectations.
This product has made litter box maintenance effortless, and I’ll be recommending it to all of my friends and family who have cats. Whether you have one or multiple cats, this has been a fantastic upgrade to our routine.
Response from influenster.comBy PetSafe® Customer Care, August 15, 2025
Thank you so much for sharing your experience! We love to hear how helpful the new litterbox has been!
Written by a customer while visiting influenster.com
Customer Rating
5
Effortless Cleanliness , efficient and odor free t
on August 15, 2025
Posted by: elidag7a36_6381
[This review was collected as part of a promotion.] The machine is easy to set up. I put a cat litter mat underneath it to catch the litter that falls around it, there is some that needs to be swept up but an easy fix (sweep it up). My cat came around to loving it more than the other litter box with his regular favorite clumping litter. I’ve finally been able to tuck that one away. Noise level very quiet. Effectiveness is a plus.
Response from influenster.comBy PetSafe® Customer Care, August 16, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
Must have for cat homes
on August 15, 2025
Posted by: lindsaycocobean_6581
[This review was collected as part of a promotion.] This is a much needed pet item. I wish these were around when I was pregnant. It would have been so handy for when you’re not supposed to scoop cat litter while pregnant. This self cleaning litter box is a little bigger than my old litter box but still fits in the same location as the old one. It is so easy to use. All you have to do is set the disposable tray down and set the actual litter box with rake on top of it then add litter and it does all the work it’s so easy. The litter box is so quiet. It doesn’t make noise when not in use and when it’s cleaning, it’s not loud at all. This litter box would be a great addition to any cat lovers home.
Response from influenster.comBy PetSafe® Customer Care, August 16, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
An awesome litter box I didn’t know I needed
on August 16, 2025
Posted by: jamied152_8224
[This review was collected as part of a promotion.] Okay. So I was hesitant for this since I currently have a litter robot. But I will say the crystals instead of clay litter work so well. Don’t smell AT ALL. And it is way quieter to clean than the robot. I am absolutely loving it so far and so do my cats!!
Response from influenster.comBy PetSafe® Product Support, August 17, 2025
We love hearing that this box has made such a difference for you! Thank you so much for taking the time to share this review.
Written by a customer while visiting influenster.com
Customer Rating
5
Great cleaning system
on August 16, 2025
Posted by: glorial53_5769
[This review was collected as part of a promotion.] Great cleaning system. It has super odor control ability. My kitty has no problem to use it at the first time. Easy to set up. The self cleaning is super quiet.
Response from influenster.comBy PetSafe® Product Support, August 17, 2025
Thank you for this review, Gloria! We're so glad to hear that this box has fit so well into your home, and that your kitty accepted it so quickly.
Written by a customer while visiting influenster.com
Customer Rating
4
Don’t like having to buy new trays
on August 17, 2025
Posted by: kmurry14_9351
[This review was collected as part of a promotion.] This litter box is nice and big, it has built up sides to help keep the mess inside when cats start digging. The one negative thing that I don’t like is the tray is a disposable cardboard. I don’t want to have to keep buying new trays when I do clean the box.
Response from influenster.comBy PetSafe® Product Support, August 18, 2025
We appreciate you sharing your feedback with us! It's good to hear that this box has been a good size for your cat.
If you would prefer to use a reusable tray, it is important to mention that we do have this option available; these can be seen here-
https://www.petsafe.com/product/scoopfree-reusable-litter-tray/
https://www.petsafe.com/product/scoopfree-stainless-steel-reusable-cat-litter-tray/
If you would prefer to use a reusable tray, it is important to mention that we do have this option available; these can be seen here-
https://www.petsafe.com/product/scoopfree-reusable-litter-tray/
https://www.petsafe.com/product/scoopfree-stainless-steel-reusable-cat-litter-tray/
Written by a customer while visiting influenster.com