Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. Top Load Impeller Washer with Quick Wash Cycle and Soft Close Glass Lid - White
Average customer rating
4.1 out of 5
4.1
(65 Reviews)
Open Ratings Snapshot
Rating breakdown 65 reviews
5 Stars
31
4 Stars
19
3 Stars
7
2 Stars
4
1 Star
4
76%of customers recommend this product. 
(
26 out of 34
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 4.3 Cu. Ft. Top Load Impeller Washer with Quick Wash Cycle and Soft Close Glass Lid - White
Customer Rating
5 out of 5
5
Great Machine
on March 1, 2026
Posted by: Dede
from Central Washington
[This review was collected as part of a promotion.] Great machine, does king size bedding, large load of towels, gets the job done! Quiet machine. Has all the bells and whistles at a less expensive price!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good value
on March 3, 2026
Posted by: Avilacats
[This review was collected as part of a promotion.] A good value for a medium-sized top loader. I like the look of it, with the glass lid with the soft-close feature, and simple control panel. It’s smaller than my old washer, but seems to handle the same size loads and does a good job cleaning without an full agitator. It fits in my space, but I wish it was a tad shorter so the open lid would clear my upper cabinets. It is noisier than my other washer but nothing I can’t handle.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
It’s Okay… still a work in progress
on March 5, 2026
Posted by: Mrsjwb
[This review was collected as part of a promotion.] Replaced my Whirlpool Cabrio with this model about a month ago Not as many features but the price point was much lower. Having a few issues but trying to work it out
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
I love the glass top and flexible water level.
on March 6, 2026
Posted by: Chris
[This review was collected as part of a promotion.] So far so good. I wish it showed how much time cycle will take and remaining minutes of cycle.
I would like a more elaborate manual.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Don’t recommend
on March 7, 2026
Posted by: Janmahon3
[This review was collected as part of a promotion.] Right from the start, the machine didn’t work properly. Had repair person look at it, water level wouldn’t adjust, wouldn’t accept cold water. Needed mother board and two other parts.
Had my last Whirlpool machine for 25 years. Very disappointed.
Response from whirlpool.comBy Branded TeamConsumer CareMarch 9, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 931454.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Noisy
on March 10, 2026
Posted by: Busch
[This review was collected as part of a promotion.] We bought this appliance about a month ago. So far it works fine, except it is noisier than expected.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Not Bad, but not great
on March 11, 2026
Posted by: dk217
[This review was collected as part of a promotion.] I've been using my new Whirlpool for almost a month. It works well, no issues so far.
However, I am a little disappointed in the appearance and dated quality. I did my research and read all the reviews. I knew this machine was slightly smaller than my previous Samsung, but everything I read said it would not be noticeable or make any difference. Well, it is actually smaller in physical SIZE – I thought the sizing was only in relation to the inside. So, it is most definitely noticeable!

What I mean by dated quality is that the controls and the overall appearance look outdated. Whether this leads to a quality issue, I really don't know at this point, but I would guess the quality is lower than Whirlpool's newer models. I also believe the price was inflated. I purchased this as a "Presidents Day" sale. If I had paid the full price I would have returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features!
on March 11, 2026
Posted by: HavShelby
[This review was collected as part of a promotion.] No complaints, BUT I miss my timer (previous washer with agitator) when wash is done. I love the impeller and see through top. Cleans items well.
Written by a customer while visiting whirlpool.com
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