Customer reviews from Nespresso USA
De'Longhi - Nespresso Gran Lattissima - Black
Average customer rating
3.9
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
66
4 Stars
8
3 Stars
8
2 Stars
4
1 Star
20
74%of customers recommend this product.
(
71 out of
96)
Customer Reviews for De'Longhi - Nespresso Gran Lattissima - Black
Customer Rating
5
Very pleased customer
on December 5, 2023
Posted by: DHG
from Phoenix AZ USA
I’ve had this machine for a little over a month and I’m very pleased with it. Early on I used it for an event at which we produced about 150 brews in about three hours and had no problems with the machine. At that rate of production the built-in milk frother seemed awkward and we supplemented it with an
Aeroccino 3 that we had available. However, for home or office use I find it works perfectly well and the ability to create a latte or cappuccino at the touch of one button is very nice.
Aeroccino 3 that we had available. However, for home or office use I find it works perfectly well and the ability to create a latte or cappuccino at the touch of one button is very nice.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Could be better in lattes/cappuccinos
on December 28, 2023
Posted by: JosieNYC
from Queens, NY
This is my 3rd nespresso in 14 yrs. My first lasted me 12 yrs because the compressor went out and my other just broke a few months ago, it lasted 10 years. I have 2 of them in 2 kitchens. It is great for making espresso but for latte/cappuccino it isn’t hot. It comes out warm. They need to work in making that unit for making lattes and cappuccino. I got my money worth on these machines.
I would recommend this to a friend!
Response from Nespresso USABy Kendall, December 29, 2023
Thank you for your honest review. We are sorry to hear you are disappointed with your Nespresso machine. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. If you ever need support with your machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good Latte
on December 7, 2024
Posted by: Cici
from California
Got it couple months ago because of the milk frother I couldn’t figure out the size of the milk but check the manual and I asked in the Nespresso store so good to go love my latte every morning everyone in the house enjoy it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Lattes and Espresso Drinks from Home!
on August 30, 2019
Posted by: PDX Doodle Mama
from Portland, Oregon
[This review was collected as part of a promotion.] The Gran Lattissima is an amazingly wonderful product that is easy to use and makes cafe quality drinks for serious coffee drinkers! My husband and I have been using our Gran Lattissima for over a week and have enjoyed exploring all of the different ways we can make Lattes and tasty Coffee Beverages! The Gran Lattissima is easy to use (after you read the provided instructions) and set up. It doesn't take up a lot of counter space. It has a very modern, sleek and clean design which makes it a great addition to any kitchen. THIS MACHINE HAS SIX DRINK SETTINGS!!
Do you want regular coffee? The Gran Lattissima does it! A latte? Yessss!!!! Do you want the perfect cappuccino with frothy milk goodness? The Gran Lattissima does it! Macchiato? Oh yes. It also has Flat White Setting and a Milk Steamer Setting.
The best part of this machine is that it doesn't have a lengthy cleaning process due to the espresso capsules prevent espresso grinds from going everywhere. This machine is easy to use because it has built in clean/rinse settings. Many of the pieces can be disassembled and cleaned in your dishwasher. It stores well and isn't heavy. We would HIGHLY recommend the Gran Lattissima looking for a high quality espresso machine!
Do you want regular coffee? The Gran Lattissima does it! A latte? Yessss!!!! Do you want the perfect cappuccino with frothy milk goodness? The Gran Lattissima does it! Macchiato? Oh yes. It also has Flat White Setting and a Milk Steamer Setting.
The best part of this machine is that it doesn't have a lengthy cleaning process due to the espresso capsules prevent espresso grinds from going everywhere. This machine is easy to use because it has built in clean/rinse settings. Many of the pieces can be disassembled and cleaned in your dishwasher. It stores well and isn't heavy. We would HIGHLY recommend the Gran Lattissima looking for a high quality espresso machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dream Machine
on August 30, 2019
Posted by: jojo877
from Staten Island, NY
[This review was collected as part of a promotion.] I've always wanted a Nespresso. This is the one. I've had about 50 flat whites (in my opinion, the best thing it makes!) since getting it. There's definitely a learning curve - I did read the entire manual before starting to learn how to properly disassemble it and clean it - but once you figure it out it's very straightforward. For instance, the milk holder breaks down into 6 parts and requires dishwashing to sanitize every two days. Of course this makes sense - you don't want rotten dairy anywhere in your machine - but do know that there's a little bit of work and cleanup every time you use the machine. That said, the coffee is spectacular. It's fast, delicious, and the frothing feature is fantastic. It is legitimately coffee shop quality coffee in your home in seconds. Great for parties or after dinner when you have a lot of people. In short, we're hooked and highly recommend - just don't be under the impression that it's something that is as simple to use as a single serve coffee maker if you're using the milk feature. (note - you don't have to - you can make coffee without the milk, but what fun is that).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love options
on November 3, 2019
Posted by: CortMomma
from Columbia, MO
[This review was collected as part of a promotion.] Everything works awesome. Only reason I didn’t give it five stars was because on the milk froth or the icons are not bright enough for me to see them without looking really hard. It is a nice machine since you can take everything apart to wash makes cleaning a little easier. Also another plus is that when you’re done using the little pods they fall into a trap that allows you to empty them into a recycling bag so that they can be recycled. The water container comes off which makes it nice to take to the sink instead of taking the whole machine.
The coffee cups that you can use with it are an awesome array of flavors. Also if you have a small cup it gives you a stool to put you cup on so it doesn’t splash everywhere.
However if you are in a hurry to make a cup of coffee, this isn’t the machine for you because it takes sometime to get it all clean and ready to go.
The coffee cups that you can use with it are an awesome array of flavors. Also if you have a small cup it gives you a stool to put you cup on so it doesn’t splash everywhere.
However if you are in a hurry to make a cup of coffee, this isn’t the machine for you because it takes sometime to get it all clean and ready to go.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE this machine!!!
on July 19, 2022
Posted by: Wowohwow87
from Austin, Texas
I had a hard time choosing between the lattissima machines, but I’m so glad I chose the Gran. Amazing coffee drinks at the push of a button. I’m so so happy! Also really beautiful on my kitchen counter :) price was steep but I’m ok with it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee!
on July 16, 2023
Posted by: Chai
from Verona, NJ
I had mine for 3 years now. Its worth the price. Glad I bought this. Always get a good compliment from house visitors. Served us well for 3 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA