Customer reviews from braun.com
Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Average customer rating
4.6
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
221
4 Stars
45
3 Stars
14
2 Stars
4
1 Star
5
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Customer Rating
4
Game changer.
on February 11, 2025
Posted by: lorrainel11_7289
[This review was collected as part of a promotion.] Okay, so, like, you guys know I can't function without my coffee. Seriously, it's not just a drink, it's, like, my lifeblood. It's the elixir of the gods, okay? And before I got the Braun MultiServe Plus, my morning routine was, like, a mess. First, I'd have to grind the beans (so. much. work.), then measure out the water (who has time for that at 6 am?), and then wait, like, forever for it to brew. Ugh. Total mom fail.
But now? Game. Changer. The Braun MultiServe Plus is, like, my new best friend. Seriously. It's so easy to use, even my husband can figure it out (bless his heart). I can choose from, like, seven different brew sizes, which is perfect because some days I need a small cup just to get me through until preschool drop-off, and other days, I need, like, a magnum size to deal with, well, everything. You know what I mean?
And the best part? It has this MultiServe dial, so I can choose the strength of my coffee. I like mine strong, like, "wake me up and get the kids to school on time" strong. But my husband prefers his a little weaker, so it's perfect for both of us. No more fighting over the coffee! Hallelujah!
Plus, it's, like, so sleek and stylish. It looks amazing on my countertop. It's all black and chrome, very chic, very LA. It's definitely an upgrade from my old, clunky coffee maker that looked like it belonged in a museum.
And did I mention the aroma? Oh my god, the aroma! The MultiServe Plus brews my coffee so perfectly, it fills my entire kitchen with this amazing, heavenly scent. It's like having my own little coffee shop in my house. Seriously, it's pure bliss.
So, yeah, if you're a coffee-obsessed mom like me, you need the Braun MultiServe Plus in your life. It's, like, the key to a happy morning. Trust me, you won't regret it. Now, if you'll excuse me, I'm going to go pour myself another cup. Namaste.
Written by a customer while visiting influenster.com
Customer Rating
3
No longer a good coffee brewer
on February 14, 2025
Posted by: Mucksiegooma
from Buhl, MN
It started out making good coffee, but after a few years and regular descaling, the coffee comes out very bitter and not at all enjoyable. I am looking for a different brand.
No, I would not recommend this to a friend.
Response from braun.comBy Delonghi, February 18, 2025
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-888-977-3578.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-888-977-3578.
Written by a customer while visiting braun.com
Customer Rating
5
Love it
on February 26, 2025
Posted by: sofiab287_8911
[This review was collected as part of a promotion.] So far so good! The flavor is amazing and I love how versatile it is to make cold brew with it! Cleaning is kind of a pain but it holds a lot for the size and seems very durable.
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely incredible!
on March 18, 2025
Posted by: kassis11_6195
[This review was collected as part of a promotion.] The Braun MultiServe Plus Coffee Maker with Cold Brew is a fantastic coffee machine that does it all. Whether you’re into hot coffee, iced coffee, or cold brew, this machine has got you covered, and it makes the whole process super easy.
**Design and Build:**
The design is sleek and modern, so it looks great on your kitchen counter without taking up too much space. It’s simple to use, with a clear display and easy-to-understand buttons. Plus, it feels sturdy and well-built.
The design is sleek and modern, so it looks great on your kitchen counter without taking up too much space. It’s simple to use, with a clear display and easy-to-understand buttons. Plus, it feels sturdy and well-built.
**Brewing Features:**
What really sets this coffee maker apart is how versatile it is. Here’s what you can brew:
**Hot Coffee:** The "Gold Cup" setting brews at just the right temperature for a perfectly balanced cup of hot coffee.
- **Iced Coffee:** It brews at a higher temp and cools down fast, so your iced coffee won’t end up watered down.
- **Cold Brew:** The cold brew feature is amazing. It brews slowly at a lower temp, so you get a smooth, rich flavor with less acidity. It takes a few hours, but it’s totally worth the wait.
What really sets this coffee maker apart is how versatile it is. Here’s what you can brew:
**Hot Coffee:** The "Gold Cup" setting brews at just the right temperature for a perfectly balanced cup of hot coffee.
- **Iced Coffee:** It brews at a higher temp and cools down fast, so your iced coffee won’t end up watered down.
- **Cold Brew:** The cold brew feature is amazing. It brews slowly at a lower temp, so you get a smooth, rich flavor with less acidity. It takes a few hours, but it’s totally worth the wait.
**Performance:**
The coffee quality is top-notch every time. Whether it’s a hot cup of coffee or cold brew, the flavor is always spot-on. You can also adjust how strong you want your coffee, which is great if you like it stronger or lighter.
The coffee quality is top-notch every time. Whether it’s a hot cup of coffee or cold brew, the flavor is always spot-on. You can also adjust how strong you want your coffee, which is great if you like it stronger or lighter.
The thermal carafe is a nice touch too. It keeps your coffee hot for hours without overcooking it, which helps keep the taste fresh.
**Ease of Use and Cleaning:**
It’s easy to figure out how to use, and cleaning it isn’t a hassle either. The carafe and the brewing parts are simple to clean, and the removable drip tray makes everything even more convenient.
It’s easy to figure out how to use, and cleaning it isn’t a hassle either. The carafe and the brewing parts are simple to clean, and the removable drip tray makes everything even more convenient.
**Pros:**
- Super versatile: hot, iced, and cold brew options.
- Great tasting coffee every time.
- Easy to use with adjustable strength settings.
- Thermal carafe keeps coffee hot without burning it.
- Looks good on the counter without being bulky.
- Super versatile: hot, iced, and cold brew options.
- Great tasting coffee every time.
- Easy to use with adjustable strength settings.
- Thermal carafe keeps coffee hot without burning it.
- Looks good on the counter without being bulky.
**Cons:**
- Cold brew takes a few hours, so it’s not as quick as the other options.
- It’s a bit on the pricier side compared to basic coffee makers.
- Cold brew takes a few hours, so it’s not as quick as the other options.
- It’s a bit on the pricier side compared to basic coffee makers.
**Final Thoughts:**
If you love different types of coffee, the Braun MultiServe Plus is a great choice. It’s easy to use, makes awesome coffee, and looks good doing it. The cold brew process takes a bit of time, but it’s totally worth it if you're into smooth, rich cold brew. Definitely a solid pick for coffee lovers who want quality and convenience in one machine.
If you love different types of coffee, the Braun MultiServe Plus is a great choice. It’s easy to use, makes awesome coffee, and looks good doing it. The cold brew process takes a bit of time, but it’s totally worth it if you're into smooth, rich cold brew. Definitely a solid pick for coffee lovers who want quality and convenience in one machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee lovers goto
on March 25, 2025
Posted by: melindamichaels1313_4585
[This review was collected as part of a promotion.] I love this , i can make my coffee pods & my momma can brew coffee & have the pot to herself , the versatility is key we had a Hamilton beach brand one like this that we loved , the design is awesome , the durability is also great as well , design is my favorite looks Highend
Cleaning was a breeze
Cleaning was a breeze
Written by a customer while visiting influenster.com
Posted by: BrendaS
from Midlothian, Texas
Verified Purchase:Yes
Nice coffee machine. Good appeal for my granite counter. Thank you
Written by a customer while visiting braun.com
Customer Rating
5
Need one!
on April 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This coffee maker is a great coffee maker it’s not to big or not to small. It’s very convenient whether you want just a cup for you & your spouse or even if you have many people over it can make a pot off coffee for those cold nights. It has different settings you can choose either Bold or Gold, Cold brew or over ice over all I think it’s a pretty great coffee maker totally recommended.
Written by a customer while visiting influenster.com
Customer Rating
2
Carafe leaks
on July 27, 2025
Posted by: JillD
from Darien Ct
Gave this as gift and carafe leaks where plastic meets the glass when poured with Braun not willing to replace carafe. Coffee taste is good but can only make one cup at a time. Do not recommend if parts seem defective with no logical resolution
No, I would not recommend this to a friend.
Response from braun.comBy Braun Customer Care, July 31, 2025
Thank you for your feedback, JillD! We're sorry that you had a negative experience and that your unit's carafe is leaking. We want to make things right for you, unfortunately, we were unable to locate your interaction. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly. Please make sure to mention that you receive this reply from a review.
Written by a customer while visiting braun.com