Customer reviews from braun.com
Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Average customer rating
4.6
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
221
4 Stars
45
3 Stars
14
2 Stars
4
1 Star
5
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Customer Rating
1
Wouldn’t recommend
on March 10, 2024
Posted by: Karra
from Stow, Ohio
Worked great until it didn’t even last us a whole year. We have to unplug it and plug it back in to even press the buttons and now it’s not even getting hot when the coffee is done
No, I would not recommend this to a friend.
Response from braun.comBy Delonghi, March 11, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Written by a customer while visiting braun.com
Customer Rating
1
Buyer Beware! Poor Design and Construction
on August 27, 2024
Posted by: Sorry consumer
from Rochester, MN
Bought 6 months ago and never been impressed, but at least it would brew coffee. Now has totally failed and wouldn't even start this morning. So I tried the cleaning cycle--which finally started after unplugging for about 10 minutes. The cleaning solution didn't go into the coffee pot, but leaked all over the counter top and ruined my brand new drawer insert with the puddling of water and vinegar. Now it is stuck in the cleaning cycle and won't respond. Beyond disappointed and would give negative stars if possible.
No, I would not recommend this to a friend.
Response from braun.comBy Delonghi, August 27, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Written by a customer while visiting braun.com
Posted by: Gr8tshine
from Winnetka, California
Verified Purchase:Yes
The worst coffee maker!!!!!! The temperature of the coffee is low that even the honey does not melt.
No, I would not recommend this to a friend.
Response from braun.comBy Delonghi, April 29, 2024
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting braun.com
Customer Rating
2
Pretty Machine but could be easier to use
on March 6, 2024
Posted by: cynwolf
[This review was collected as part of a promotion.] I was very excited for this machine but it has had some quirks that are hard to work around.
The machine itself looks good, is sleek and all the parts come apart for easy washing so that is nice. It makes a very good cup of coffee and it brews very quickly. To brew a half carafe it takes about 5 minutes. It comes with a reusable gold tone filter; but the filter is hard to rinse off.
The cold brew setting works well and makes it pretty quickly as opposed to having to wait overnight for decent cold brew.
One negative thing is that the dial has the sizes listed and there is no size between a half carafe and a full carafe. To program the timer it is a million steps, and very hard to follow and it has made it hard to want to even use the time feature. The buttons are not very responsive to the human touch as well.
Overall this makes good coffee, looks good, and has a small footprint but for a working mom I need something easy to use. The timer is hard to set and the buttons sometimes do not work when I hit them - I do not have time to be messing with that.
Response from braun.comBy Delonghi Reviews, March 7, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.
Written by a customer while visiting braun.com
Customer Rating
5
Mind blowing
on February 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Before I begin this review I am obligated to inform you that this review is "Incentivized" I received these products in exchange for my most honest review:
☕️ I’m going to begin this review with something I hope offers some insight on quality. I currently own two machines that offer serveral services. Both are well known, high end, successful, and sought out brands. My pod machine remains one of my favorites but my brewer has gotten old and never really impressed me. My current brewer is at the same price point of this Braun KF9250…… a more popular name brand, but offers only half its benefits…..
☕️ The KF9250 immediately impressed me! My coffee, while brewing was so aromatic, my home filled with the smell, and my cup was not bitter or watered down. The coffee had been brewed perfectly and it has been such a long time since I could enjoy a black brew of my own.
☕️ We brew several different cups in our home, espresso being one of them. Iced coffee is always purchased because I did not have a machine with such capacities and now I do!
☕️ This is your coffee machine for everything, and it is perfection! The design is elegant and clean, it is easy to use, easy to maintain, easy to install, and exciting!
☕️ I am truly happy with this machine and hope that you too will find it to exceed your expectations in the way that it did mine.
Written by a customer while visiting influenster.com
Customer Rating
5
Incredibly variable!
on February 4, 2024
Posted by: mattp1
[This review was collected as part of a promotion.] So, I haven't used a typical coffee pot in a while. Usually it's been a basic coffee maker, or a cold brew bucket system. This coffee maker has a setup for pretty much any scenario. It can brew a single cup, or a half carafe, or full carafe. The instruction manual is clear, and easy to follow to set up whatever coffee setup you want! I have not tried the cold brew selection yet, but certainly will.
Brewing a single cup of coffee is great, as the cup shelf can hold a tumbler getting ready for work. The auto start option is amazing, too. It's fairly common feature, but still easy to set up.
Brewing a single cup of coffee is great, as the cup shelf can hold a tumbler getting ready for work. The auto start option is amazing, too. It's fairly common feature, but still easy to set up.
Written by a customer while visiting influenster.com
Customer Rating
5
My new obsession
on February 6, 2024
Posted by: hollyw831
[This review was collected as part of a promotion.] I tore this box open the second I got it. I’ve been using it nonstop for coffee and tea. It’s so easy and quick to learn how to use plus you can set it to auto and not have to make it manually in the morning 🥹‼️
Written by a customer while visiting influenster.com
Customer Rating
4
Great Coffee maker!
on February 6, 2024
Posted by: nraley
[This review was collected as part of a promotion.] We normally run to the Keurig but decided to try this out and it has been great! The coffee taste amazing. I love actually being able to brew it and have it warm and ready for the next cup
Written by a customer while visiting influenster.com