Customer reviews from braun.com
Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Average customer rating
4.6
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
221
4 Stars
45
3 Stars
14
2 Stars
4
1 Star
5
45%of customers recommend this product.
(
5 out of
11)
Customer Reviews for Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Customer Rating
5
Excellent coffee maker
on April 2, 2024
Posted by: corinnem21
[This review was collected as part of a promotion.] Braun multi serve, drip coffee, makes excellent coffee. It makes single serve and also multi serve coffee. It’s a sleek stainless steel coffee maker with black accents. I find that it is convenient to make a single cup rather than a full pot of coffee. The coffee tasted fresh and no difference if you make it over ice like gold or gold the coffee taste is there and that something that I like. I Have used other coffee makers, and, the coffee taste gets changed or not as strong as it should be. You’re able to do it ahead of time, so that’s great and convenient while on the run or getting ready for work you could have your pot of coffee running, so no time is wasted in the morning. A full carafe makes about 7 cups of coffee or there is an option of the single serve. K cups do not work with this coffee maker, and that was one thing I didn’t like but I see a significant taste of the coffee with the Braun multi serve and it is much better than using the kcups. I recommend Braun Multiserve for a better tasting coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Best cold coffee taste ever
on April 2, 2024
Posted by: Countryangel80
[This review was collected as part of a promotion.] If you're like me and your coffee needs change throughout the day, the Braun MultiServe Plus is a lifesaver. Here's why I love it:
Ultimate Versatility: This machine does it all - single cups, full carafe, hot coffee, iced coffee, and even cold brew!
Plus, you can adjust the strength to your liking.
Plus, you can adjust the strength to your liking.
Super Fast: Full carafe brews in under 8 minutes. Perfect for those hectic mornings!
Easy Peasy: Intuitive controls, simple cleaning... it just makes life easier.
A couple of notes: The carafe feels a bit delicate, and it's pricier than basic coffee makers. But if you value flexibility and delicious coffee, this machine is WELL worth the investment. Highly recommended!
Written by a customer while visiting braun.com
Customer Rating
5
Well built, fast coffee maker
on April 4, 2024
Posted by: joshs29
[This review was collected as part of a promotion.] The MultiServe brewer has excellent performance. Brewing started in under a minute and finished fast. The brushed stainless steel gives the coffee machine a nice appearance. The machine looks durable and solidly built. The carafe pours well. The brewer accommodates fairly large drink tumblers. I am happy with the quality of the brewing.
Written by a customer while visiting influenster.com
Customer Rating
5
Versatile and sleek
on April 5, 2024
Posted by: judy111
[This review was collected as part of a promotion.] The Braun MultiServe Drip Coffee system is a sophisticated drip coffee machine that is versatile and sleek. I love that we can customize brew amount and go from hot to cold brew. Very clean design and intuitive buttons and functionality.
Written by a customer while visiting influenster.com
Customer Rating
4
Huge, but works well
on April 5, 2024
Posted by: ninjabritches
[This review was collected as part of a promotion.] The coffee maker is almost twice the size of my regular coffee maker and takes up a lot of real estate.
Instructions were clear and easy to understand. Brewing process was quick. Cup shelf fit my largest coffee mug. I will most likely never use the single serve option. My favorite thing about this coffee maker is the warming function. After a pot is made, it automatically switches to the warmer, so the coffee doesn't taste bitter. I havent used the cold functions yet, but so far its great. Docking a star because of how big it is though.
Instructions were clear and easy to understand. Brewing process was quick. Cup shelf fit my largest coffee mug. I will most likely never use the single serve option. My favorite thing about this coffee maker is the warming function. After a pot is made, it automatically switches to the warmer, so the coffee doesn't taste bitter. I havent used the cold functions yet, but so far its great. Docking a star because of how big it is though.
Written by a customer while visiting influenster.com
Customer Rating
3
The clean button is my nemesis!
on April 6, 2024
Posted by: Miss2024
from Dallas, TX
I've had this machine or a variation of this machine for a few years now and while I usually enjoy it overall for its multiple functions, the clean button can really ruin your morning. First of all, they put it right next to the power button which is just stupid. One wrong move and you don't get coffee if you're on a time crunch. The other bad thing about the clean function is there's no warning. This is super important as cleaning often takes 45 minutes to an hour because you have to use the solution and then run a full pot twice to make sure the chemicals are out. If there was simply some sort of indicator that the next time you were going to brew coffee, it would need to be cleaned, this could easily be done in the evening or during your downtime rather than when you're trying to make a coffee on the go.
So other than the clean button, I've enjoyed this coffee maker a lot for hot coffee, cold brew and instant hot water for teas.
So other than the clean button, I've enjoyed this coffee maker a lot for hot coffee, cold brew and instant hot water for teas.
I would recommend this to a friend!
Response from braun.comBy Delonghi, April 8, 2024
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting braun.com
Customer Rating
5
Great coffee service
on April 10, 2024
Posted by: k_graus
[This review was collected as part of a promotion.] This coffee machine has several settings allowing you to make hot or cold coffee. It is easy to assemble and user friendly. It allows you to set a timer so it can create coffee whenever you need it to be ready.
Written by a customer while visiting influenster.com
Customer Rating
5
Fantastic, simple coffee machine that makes great, consistent hot or cold coffee!
on April 12, 2024
Posted by: kirad41
[This review was collected as part of a promotion.] I am absolutely thrilled to have been offered the opportunity to try Braun's new Multiserve Plus KF9270 Drip Coffee machine, sent to me for free for testing and reviewing purposes. This thing is a great alternative to my old Breville coffee machine. However, I don't know yet if it'll be replacing my Breville.
Cons:
Let's start with the cons of the Braun: my cherished Breville has a built-in automatic grinder, which is one of the two only functions that this Braun model is missing, that I wish it weren't. I love fresh coffee, and unless you're roasting your own beans, it doesn't get any fresher than grinding the perfect amount of beans just before you brew. It does taste better than buying pre-ground and brewing that. The other missing feature that I wish it had is a simple "hot water" button to dispense hot water, since I drink a lot of tea, and I know this same model in the upgraded version has that feature.
Pros:
That being said, there are quite a lot of "Pros" to this Braun model. The best features, in my opinion, are:
• It has a "Gold" function that brews the perfect carafe (of half carafe) of coffee as certified by the SCA (Specialty Coffee Association). This means that if you select this function (only available for half carafe and full carafe sizes), you will be guaranteed a "golden cup" of coffee that is certified by the SCA to be perfect. I think this sounds more like a marketing gimmick than anything, so the very first carafe of coffee I made with this machine was using this "Gold" feature... and it turned out great! I still greatly prefer the cold brew, though.
• It makes cold brew coffee in a fraction of the time normally required! I'd never had fresh cold brew before (only the store-bought premade Starbucks cold brew in a bottle, by which I was unimpressed). However, after making it once in this Braun, I was immediately hooked and am now a cold brew convert. IT'S SO GOOD!!! I dare say, I may never brew hot coffee again... Ok, that's a lie, but I'll be brewing cold brew WAY more often that I brew hot coffee.
• It has a water filter in the water reservoir so you can use tap water, making it convenient to fill
• It has the capability to auto-start based on a user-selected time. This means you preset a time and brew function, and at that set time the coffee maker will automatically begin brewing your pre-selected type of coffee; this is great for making your mornings more efficient, and it's really nice to wake up to the smell of fresh coffee! Since it doesn't have a built-in grinder, this process is quiet enough not to wake you, so you actually wake up to the smell of coffee, as opposed to the extremely jarring sound of the grinder suddenly turning on (the auto-start is nice on my Breville, but awakening in panic to the screaming gears of the grinder is not).
• It comes with its own plastic coffee scoop (made of a durable, thick black plastic). The scoop is double-sided with one large scoop and one small scoop, and the handle ingeniously clips to the top of your coffee bag and clamps it shut! I was so excited when I realized what the handle was for and how the scoop doubles as a coffee bag clamp -- I'm a total sucker for efficient/genius product design. It's the little things that matter!
• The inner basket is removable (not the filter, which is obviously removable, but the basket in which the filter sits), which means you can easily rinse it off and clean it; also, I'm almost certain most (if not all) the pieces to the coffee machine are top rack dishwasher safe, making it super convenient to clean!
• It has a "Gold" function that brews the perfect carafe (of half carafe) of coffee as certified by the SCA (Specialty Coffee Association). This means that if you select this function (only available for half carafe and full carafe sizes), you will be guaranteed a "golden cup" of coffee that is certified by the SCA to be perfect. I think this sounds more like a marketing gimmick than anything, so the very first carafe of coffee I made with this machine was using this "Gold" feature... and it turned out great! I still greatly prefer the cold brew, though.
• It makes cold brew coffee in a fraction of the time normally required! I'd never had fresh cold brew before (only the store-bought premade Starbucks cold brew in a bottle, by which I was unimpressed). However, after making it once in this Braun, I was immediately hooked and am now a cold brew convert. IT'S SO GOOD!!! I dare say, I may never brew hot coffee again... Ok, that's a lie, but I'll be brewing cold brew WAY more often that I brew hot coffee.
• It has a water filter in the water reservoir so you can use tap water, making it convenient to fill
• It has the capability to auto-start based on a user-selected time. This means you preset a time and brew function, and at that set time the coffee maker will automatically begin brewing your pre-selected type of coffee; this is great for making your mornings more efficient, and it's really nice to wake up to the smell of fresh coffee! Since it doesn't have a built-in grinder, this process is quiet enough not to wake you, so you actually wake up to the smell of coffee, as opposed to the extremely jarring sound of the grinder suddenly turning on (the auto-start is nice on my Breville, but awakening in panic to the screaming gears of the grinder is not).
• It comes with its own plastic coffee scoop (made of a durable, thick black plastic). The scoop is double-sided with one large scoop and one small scoop, and the handle ingeniously clips to the top of your coffee bag and clamps it shut! I was so excited when I realized what the handle was for and how the scoop doubles as a coffee bag clamp -- I'm a total sucker for efficient/genius product design. It's the little things that matter!
• The inner basket is removable (not the filter, which is obviously removable, but the basket in which the filter sits), which means you can easily rinse it off and clean it; also, I'm almost certain most (if not all) the pieces to the coffee machine are top rack dishwasher safe, making it super convenient to clean!
Neutrals:
• The Braun has several different size settings for brewing. The user can select from: 5oz cup, 8 oz cup, 12 oz mug, 16 oz bottle, 20 oz bottle, half carafe, and full carafe.
• The Braun has four different brew styles/functions from which the user may choose: "Over Ice", "Cold Brew", "Gold", and "Bold".
• The Braun has a hot plate under the carafe that the user may turn on and off by pressing the "Keep warm" button.
• The Braun has a no-mess "DripStop" switch that the user moves into position after each brew cycle, which stops the machine from continuing to drip coffee into the carafe, preventing coffee from splattering onto the hot plate and making a mess.
• The Braun has four different brew styles/functions from which the user may choose: "Over Ice", "Cold Brew", "Gold", and "Bold".
• The Braun has a hot plate under the carafe that the user may turn on and off by pressing the "Keep warm" button.
• The Braun has a no-mess "DripStop" switch that the user moves into position after each brew cycle, which stops the machine from continuing to drip coffee into the carafe, preventing coffee from splattering onto the hot plate and making a mess.
Conclusion:
This is a fantastic, simple but capable coffee machine that will brew a consistently delicious cup or carafe of coffee for you. I wish it had a "hot water" function, but their upgraded version of this model has exactly that function, so if that's important to you, get that one instead. I also wish this model came with a built-in grinder, but alas it doesn't. That's the one biggest drawback, in my opinion, and is the only reason I don't think it will replace my old Breville. However, I am absolutely in love with the Cold Brew function of this Braun, and the Gold function brews a very good carafe of coffee as well -- though I'm much more partial to the Cold Brew, and I'll die on that hill. This machine is fantastic at what it does, and I won't remove stars for not having features I wish it had -- my judgement of five stars is based on the features that it DOES have, and it does a fantastic job at that.
I highly recommend this capable, consistent coffee machine!
Written by a customer while visiting influenster.com