Customer reviews from braun.com
Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Average customer rating
4.6 out of 5
4.6
(289 Reviews)
Open Ratings Snapshot
Rating breakdown 289 reviews
5 Stars
221
4 Stars
45
3 Stars
14
2 Stars
4
1 Star
5
45%of customers recommend this product. 
(
5 out of 11
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Customer Rating
3 out of 5
3
MultiServe Plus KF9250 Drip Coffee
on March 9, 2024
Posted by: Coldbrew
[This review was collected as part of a promotion.] I felt like the cold brew was lacking flavor. The process was extremely easy with the paper filters. I just felt that the flavor was lacking compared to other cold brews I have had. The temperature of the machine was nice. The keep warm setting was a tad difficult to navigate. I did love the MultiServe dial and that there are multiple brew options. I feel like the machine could have been a tad easier to navigate and the brew could have been a little stronger. I did like the high tech sleek design of the machine and the brew time was very efficient.
Response from braun.comBy Delonghi ReviewsMarch 11, 2024
Hello,

Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

Thank you.
Written by a customer while visiting braun.com
Customer Rating
4 out of 5
4
Easy to use and multiple settings
on March 9, 2024
Posted by: Krystal10
[This review was collected as part of a promotion.] This multi-serve drip coffee maker was extremely easy to use whether I wanted hot coffee or cold brew. Everything on the machine is very self-explanatory and easy to follow. I love that it has multiple size options to accommodate how much coffee I need at that moment. I also appreciate the cup shelf to help reduce the amount of splashing that occurs. The temperature of the regular bold and gold brew was perfect, not too hot or too cold. The temperature of the cold brew was perfect too. Once ice cubes were added to the coffee (as suggested by the instructions) it was the perfect cold brew temperature. It was also really tasty and left no coffee grounds in my coffee cup or the carafe. It took 13 minutes to brew, which wasn’t terrible, but the regular cup of coffee was much faster. However, bold and gold left some coffee grounds at the bottom. The machine itself doesn’t feel terribly durable, but so far I’ve had no issues. It is super easy to take apart and clean though. I also like that I can turn the sound off and on. Overall, it’s a great machine and perfect for when I need a whole carafe or a cup to survive the day.
Written by a customer while visiting braun.com
Customer Rating
4 out of 5
4
Braun KF9250 Drip Coffee Maker Very Versatile
on March 9, 2024
Posted by: Starfairy448844
[This review was collected as part of a promotion.] This coffee maker is very versatile. It can make a whole pot and different serving-size options. It also makes cold brew, which is another excellent feature.
I like that there are two brewing settings —bold and gold. I found that the bold is the best tasting. I don't like super strong coffee, so the bold is more like a medium setting, while the gold is lighter-tasting.
There is a convenient drop-down shelf for cold brew or individual servings of hot coffee. The coffee grind basket is very easy to clean and rinses well. However, I prefer paper filters, which can also be used.
The machine has a capacity of ten cups, but I wish it came in a 14-cup size.
There is a distinctive 'beep' when the coffee is ready; the brew time is rapid compared to other machines I've used.
I don't use this setting, but you can adjust the machine if you live at a higher altitude.
I like the feature that allows you to set the warming burner to keep the coffee hot for a specific time with an automatic shutoff. This is better than machines that keep the coffee so hot that it tastes burnt if you leave it too long.
There is a large, clear water chamber. Its shape allows it to fit nicely under cabinets, and you can still reach the chamber to pour in the water.
I have stainless steel kitchen appliances, and this machine is very stylish and complements my other items perfectly.
There is a lever that you use to start the brewing process called "Coffee." However, you must turn this lever to "Drip Stop" after you hear the coffee machine beep, or the coffee will leak onto the burner. I would say this is one of the only negative things about the machine I found. Otherwise, I highly recommend this versatile drip coffee maker.
Written by a customer while visiting braun.com
Customer Rating
4 out of 5
4
Multi serve coffee maker
on March 7, 2024
Posted by: Mackenzie
[This review was collected as part of a promotion.] My favorite part about this machine is the cold brew. When using the measuring spoon that is supplied for you, makes it taste perfect. The paper filters are easy to use. Prior to this I used one in the refrigerator but I never measured correctly, so it never tasted that good. I used to stop at a coffee shop on my way to work to get cold brew coffee with vanilla flavor, but this machine does the job for me and all I had to do was get vanilla flavoring. I’ve strictly been using the individual cup even when making warm coffee because my husband doesn’t always have coffee so I feel like I am wasting.
If I used the measuring spoon supplied, I feel like the taste of the coffee is good and consistent. When I was using my original coffee maker, I typically did not measure things out so it always tasted different and I could never get the “perfect” flavor.
I like the option of being able to have warm coffee and cold brew. You don’t see many machines out there that give you both options. I also liked how I can choose what size cup or half pot or full pot. The instructions give you good measurements for how much coffee in each size. I normally just leave it on the gold option, I don’t enjoy coffee if it is too bold and strong. The machine was confusing at first but now that I understand the buttons I need to push and what settings to have it, it is a breeze for me. There are a few settings I have not experienced yet. I plan to continue using this coffee maker.
Written by a customer while visiting braun.com
Customer Rating
5 out of 5
5
Great Product
on March 6, 2024
Posted by: Nebuladawn
[This review was collected as part of a promotion.] I love all the coffee options i'm able to make with the Braun Multiserve Plus! 7 different brewing sizes and there is gold or bold options. The coffee tastes great! The drip stop feature is perfect so it doesn't leave a mess when pouring a cup. I like being able to remove the reservoir which makes refilling easy. The design is sleek and perfect for any home. The keep warm works great and has a timer for freshness. The only complaint I have is that the coffee maker beeping is loud and unable to be turned off. Whether you want a single cup or a full pot of coffee, it's simple to make!
Written by a customer while visiting braun.com
Customer Rating
4 out of 5
4
Love all the unique functions
on March 9, 2024
Posted by: Mrswalter
[This review was collected as part of a promotion.] This coffee maker is amazing. It has so many different options from single serve, mutli cup, different cup sizes as well as iced coffee, cold brew and of course hot. It even offers a bold roast and a regular roast for hot coffee. You can program it to start ahead of time and it also has a drip stop function if you just can't wait for the pot to be done. It takes size 4 filters and it's super easy to use. It also comes with a charcoal filter and the water reservoir is removable with a handle. I love all the options. If I could change one thing I'd prefer it to be a 14 cup carafe but otherwise we're in love!
Written by a customer while visiting braun.com
Customer Rating
5 out of 5
5
Great drip coffee machine
on March 9, 2024
Posted by: tparker0121
[This review was collected as part of a promotion.] I love this machine. It was very easy to unbox and get set up in a matter of minutes! The cold brew is such an easy process and finishes with a nice flavor! This is one of the better cold brews I’ve been able to make at home and captured some of the greatness of getting it from your favorite coffee shop!
The multi serve functions work well and are ideal for a home bustling with coffee cravers! Love the temp of the hot coffee and the “gold” brew mode. All in all, as a huge coffee fanatic and having multiple machines, this machine does it and does it well and is a perfect coffee to hit your daily needs. My only (small) complaint is make sure to not overfill it with grounds. The measuring cup and suggested measurements seem a little off to me, so on my second attempt I used a bit less and eyeballed it. Again, the gold mode makes such good coffee!
Written by a customer while visiting braun.com
Customer Rating
4 out of 5
4
Great for a Mom on the go
on March 7, 2024
Posted by: Momof3
[This review was collected as part of a promotion.] Mom of three young kids here! I run on caffeine and hugs and this sleek machine is my new go-to for caffeine! It is easy to navigate, even without taking time to read the instructions, and it has multiple brew options that fit my morning need, no matter the weather! It brews bold, gold (normal), over ice or cold brew coffee in 7 different cup/carafe sizes and I set it to start before I walk downstairs. Additionally, it has a cup shelf, so my coffee doesn't splatter all over the place, and a 'keep warm' feature for my carafe, so I can drink hot coffee all morning. It also came with paper filters to make cold brew, which was so much easier (and only 13 minutes) than trying to make it overnight in the fridge. I also found the recommended number and size of scoops for each type and size of coffee that I would want to make, which is extremely helpful in quickly making the perfect cup. One last pro is that the coffee scoop can be clipped on the top of my coffee bag, so it never gets lost and keeps my grounds fresh. The one con I found was that it didn't have an attached milk frother. Overall, a pleasing-to-the-eye machine that brews some of the best, quickest coffee for a Mom on the go!
Written by a customer while visiting braun.com
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