Customer reviews from Braun
Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Average customer rating
4.7
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
77
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
1
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Nespresso - MultiServe KF9270 Drip Coffee Maker - Stainless Steel
Customer Rating
5
excellent
on February 15, 2024
Posted by: allisonb156
[This review was collected as part of a promotion.] i love this coffee maker! it comes with several options. you can brew a single cup or entire carafe. i live that you can also pick a cold brew option. im about to move next week, so i dont want to open it yet. picture it on my new countertop!! i cant wait!
Written by a customer while visiting Braun
Customer Rating
2
Enjoy our Ninja coffee pot more
on April 17, 2024
Posted by: domenicg1
[This review was collected as part of a promotion.] We received the Braun MultiServe Drip Coffee maker and were so excited to give it a try! Our household has been using a Ninja multi serve coffee system for several years and was ready for a new machine. Out of the box, the Braun maker was more attractive, with mostly stainless steel coverage. Setting up the machine was no issue, but we did notice a few things right away that we didn't like. First off, the area where you put the grounds in has a door that swings up. Our cabinets are not so low, but what I would consider normal in an 80/90s built kitchen. With that being said, this pot can not go under the cabinet unless you want to pull it out every time you want to use it. The Ninja pot has a convenient coffee ground loader that swivels out towards the front. Secondly, we noticed while doing the cleaning cycle through loudest 'beep' upon cycle completion. We hoped that maybe on a regular cycle that it wouldn't make the noise, but no dice. We start our coffee making in the 5am hour, so not ideal when the rest of the household is sound asleep.
In terms of how well it makes the actual coffee, we haven't had a decent cup in weeks. It seems to inconsistently brew either way too strong or way too weak. We have experimented with different amounts of scoops, but we just haven't been able to get it right. Thankfully, we still have our old trusty Ninja around, and we will be going back to that!
Response from BraunBy Delonghi, April 22, 2024
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-888-977-3578.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-888-977-3578.
Written by a customer while visiting Braun
Customer Rating
5
Perfect coffee maker for any coffee lover!
on April 13, 2024
Posted by: saraj5
[This review was collected as part of a promotion.] Love this coffee maker! It's the perfect pot for couples/ families who like their coffee differently! From hot to cold brew to iced, it does it all! It's easy to use and clean and sleek for any coffee bar or counter space. Love that you can make individual cup sizes or a whole pot. This coffee maker is a must need!
Written by a customer while visiting Braun
Customer Rating
5
Love this
on February 10, 2024
Posted by: kaylaa114
[This review was collected as part of a promotion.] This coffee machine is so bomb. I love the different size options you have. It’s also very aesthetically pleasing in my office at work. Everyone loves using it and the coffee it brews is delicious.
Written by a customer while visiting Braun
Customer Rating
5
Complete package, all you need
on March 23, 2024
Posted by: angelaa396
[This review was collected as part of a promotion.] This Braun coffeemaker is amazing. The set up was easier than I expected. By it being programmable, easy to clean, keep warm setting, and its ability to choose different brew settings of hot/cold is exactly what I needed.
Written by a customer while visiting Braun
Customer Rating
5
Love love love
on March 2, 2024
Posted by: msortega1980
[This review was collected as part of a promotion.] I have to have my coffee daily sometimes multiple times a day. This is great because it's ready for me when I need it. I like that it does not use cots, so I'm not brewing through plastic. Overall, it's great I love it.
Written by a customer while visiting Braun
Customer Rating
5
Love the versatility!
on March 23, 2024
Posted by: allieg56
[This review was collected as part of a promotion.] I love that this machine gives me everything in one. I no longer need a drip and a one pot and something for cold brew. Instead I have it all in one. I am still adjusting to how many scoops/ per cup but the guidelines provided give a great starting point.
Written by a customer while visiting Braun
Customer Rating
5
STRONG BOLD FLAVOR in an easy to use machine!
on March 11, 2024
Posted by: janetb110
[This review was collected as part of a promotion.] I received this Braun MultiServe Plus Coffee Maker free to review just as I was looking to replace my old one. This replaced another brand I had, known for its convenience; but the coffee was always mediocre. This made my coffee- COFFEE again! The strong coffee flavor is so rich and delicious with this new coffee machine. There are options for over ice, cold brew, standard gold cup, or bold flavor. It comes with EVERYTHING; including a reusable permanent filter and filter basket that can both be washed, and paper filters for cold brew. It also comes with a filter for the water tank and a beautiful glass coffee pot. Also included is a dual-sized scooper for the actual coffee, with instructions/suggestions on how much coffee should be used. It has 7 size options! Perfect to make coffee for just yourself, to take on the go in a larger travel mug, or to make coffee for the whole house. This would be perfect for the office too! It’s not just the flavor of the drip coffee that makes this machine amazing; but it also has an auto start schedule option. I set up the schedule and had my coffee waiting for me when I got out of the shower. I thought I’d be annoyed without pods; but the ease of this machine makes my old one seem complicated. I just dump the coffee from the filter the same way I’d toss the pod; but this is less harmful to the environment. The flavor and strength of the coffee itself in the same size cup as my old machine, is really making me say WOW! I forgot what I was missing with a REAL drip coffee machine. If you’re on the market for a new machine and are on the fence about switching brands - just DO IT! Your tastebuds will thank you! I can’t recommend this coffee machine enough!
Written by a customer while visiting Braun