Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.5
(4,440 Reviews)
Rating breakdown 4,440 reviews
5 Stars
3,401
4 Stars
461
3 Stars
126
2 Stars
131
1 Star
321
86%of customers recommend this product.
(
2,840 out of
3,310)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
1
Won’t recommend this machine
on December 16, 2023
Posted by: RJ
from Minneapolis, MN
Consistent machine issues. Have called Vertuo customer service multiple times. I don’t the design works great. Coffee grains get stuck and I spend more time cleaning that making coffee. Very poor design.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, December 18, 2023
Hi Rj. Thank you for your recent review. We are dismayed to learn your Vertuo Next machine does not meet your expectations. We have arranged to have a Machine Expert contact you at the number we have on file for you. Call backs can occur within 24-48 hours from being submitted. For immediate assistance please do not hesitate to contact us on our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
BEST NESPRESSO YET!
on December 17, 2023
Posted by: DRP
from NJ
[This review was collected as part of a promotion.] This is my third Vertuo (all others still in use!) I only drink Lattes, my wife only drinks coffee, my daughter only drinks decaf. There is one Vertuo pod that that will please anyone. Great coffee at a reasonable price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker.
on December 17, 2023
Posted by: Jk
[This review was collected as part of a promotion.] I have bought several of these as gifts over the years as well as one for myself. Everyone loves the coffee and all the options available.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Seems Great, good build quality
on December 18, 2023
Posted by: TK542
from Wisconsin
[This review was collected as part of a promotion.] I purchased this after a long back and forth with Nespresso after our Vertuo Next broke (for the 2nd time). Nespresso only gave me 30% off, but we had a lot of Vertuo pods to use. So far the build quality seems better than the Next. The electronic opening seems well built and not just a gimmick. It heats up quicker than the Next and actually brews larger coffee pods without erroring out! It's a little strange the Plus is cheaper than the Next, however it does not connect to Wifi for updates and troubleshooting. If that isn't a deal breaker for you, I'd pick this one over the Next.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
AMAZING!
on December 18, 2023
Posted by: peaches11
from California, USA
[This review was collected as part of a promotion.] I have been wanting a Nespresso for a while now and I finally gave in! I bought one each for both of my sisters and they raved about it & safe to say they weren't wrong!! It's amazing, I haven't found a pod I don't like, yet.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Awesome one touch opener
on December 19, 2023
Posted by: Espresso king
from Maine
Great my mom bought me one for Christmas, what a blessing . Pods are expensive but whatever. Coffee drinker here 😂
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on December 21, 2023
Posted by: MH
from New Smyrna Beach, Fl
[This review was collected as part of a promotion.] I can’t believe I didn’t know about this coffee maker sooner. Glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
perfect size! perfect coffee!
on December 21, 2023
Posted by: jcare13
from Santa Cruz, CA
[This review was collected as part of a promotion.] i recently remodeled a room to include a very tiny efficiency kitchen with minimal counter space. this vertuo next machine fits perfect on the counter and looks beautiful! slim, minimal and delivers a great cup of coffee! definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA