Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,159 Reviews)
Rating breakdown 7,159 reviews
5 Stars
5,565
4 Stars
853
3 Stars
247
2 Stars
156
1 Star
338
86%of customers recommend this product.
(
3,189 out of
3,695)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
2
Obvious design flaw!
on December 6, 2022
Posted by: HMH32
from Indiana
I've had this machine for a couple of years and I get so aggravated in the morning when trying to empty the used pods. There is obviously a design flaw because they get stuck up in the top of the machine. VERY annoying at 6AM in morning!
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, December 7, 2022
Thank you for posting your review on Nespresso.com. Your feedback is important to us, and we are dismayed to learn that your VertuoPlus machine is not discarding your used capsules properly.
Your satisfaction as a Nespresso machine owner is of utmost importance to the Coffee Specialists at Nespresso. We recommend pulling the two prong wires that grabs the capsule away from each other to loosen the grip.
If this tip does not remedy your issue, we recommend troubleshooting over the phone with a Coffee Specialist. The VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting assistance through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com.
Your satisfaction as a Nespresso machine owner is of utmost importance to the Coffee Specialists at Nespresso. We recommend pulling the two prong wires that grabs the capsule away from each other to loosen the grip.
If this tip does not remedy your issue, we recommend troubleshooting over the phone with a Coffee Specialist. The VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting assistance through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine and Coffee
on December 6, 2022
Posted by: Angelika
from Florida
[This review was collected as part of a promotion.] Waiting for the Forest Almond to come back. Excellent coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great consistant cup of coffee with little effort
on December 7, 2022
Posted by: ClassVplus
from Albuquerque, NM
[This review was collected as part of a promotion.] We loved out first one so much we purchased a 2nd machine for the bedroom. Unfortunately the new unit had a very bad taste for the first ~25 cups. We wasted a lot of coffee and descalling kits trying to get it right. After the break-in period the taste of the coffee improved.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my Nespresso
on December 7, 2022
Posted by: Boi
from Chicago
[This review was collected as part of a promotion.] I am in love with Nespresso. The coffee is amazing and I recommend this machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Luv luv luv
on December 7, 2022
Posted by: Nancy
from Colorado
[This review was collected as part of a promotion.] Im addicted. Bought for my daughter and boyfriend for xmas. Make a fancy coffee for my 95 year old mom every day
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this maco
on December 7, 2022
Posted by: Jessighka
from Houston tx
[This review was collected as part of a promotion.] I’ve had the vertou next before this one, and this one is so much quieter
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best tasting coffee
on December 8, 2022
Posted by: MA
from DC
[This review was collected as part of a promotion.] My 2nd machine I’m gifting this Christmas! Love Nespresso
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee at its finest
on December 8, 2022
Posted by: IU Red
from Sarasota
[This review was collected as part of a promotion.] I bought this for my mom because she loves the coffee at our house
Written by a customer while visiting Nespresso USA