Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(6,959 Reviews)
Rating breakdown 6,959 reviews
5 Stars
5,407
4 Stars
827
3 Stars
236
2 Stars
152
1 Star
337
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Love this Coffee Maker!!!
on March 23, 2026
Posted by: KimberlyH
[This review was collected as part of a promotion.] I absolutely love love love this machine!! It has a small footprint, so it doesn’t eat up a ton of my counter space. I love the features it has. The app is so awesome! I can change the volume (amount) of coffee I have and control my machine right from the app. The machine isn’t any noisier than other coffee makers. I love that I can make a cup of coffee, and it’s the perfect temp to drink when it’s done.
Written by a customer while visiting influenster.com
Customer Rating
4
Very aesthetic, for those who love coffee and want
on March 23, 2026
Posted by: AlyssaS
[This review was collected as part of a promotion.] This is the first time my husband and I have tried anything from Nespresso so it has been a fun experience. Thus I'm comparing my experience to the other competitor brand of at home coffee pods. The machine itself looks sleek and we love the slim design that really fits into the kitchen nicely and can be tucked away to save counter space. I appreciate the water tank being on the back. However I really wish the water tank had a handle on it for an easier time refilling the water canister. It's quite loud compared to what we are used to. So not the best if you are up really early desperately trying to stay quiet to not wake others in the household. The simplicity of the design while beautiful also comes with a lot of confusion at first. Unfortunately the packaging for the machine or the Nespresso cup variety pack didn't come with an easy cheat sheet of how to brew with the machine for different types of coffee, espresso, sizes etc. So we had to resort to looking everything up on their website only after getting very frustrated and wasting a pod. Basically yes it can be a "smart" coffee machine via the size of the pods with memory IF you know to hold the button on the top until getting the precise level the first time. Otherwise it just turned every small pod into an espresso shot. The coffee itself was great and Nespresso I think offers way more variety in their pods for any sort of latte, espresso, iced, normal coffee and it gives a great froth. It's definitely a step up in any coffee lovers tool box that wants the ease of a pod machine and less guesswork. However if you just want a large cup of basic coffee fast everyday this might be a bit excessive and unnecessary. This Nespresso is for those who want options. Which is great but just something to keep in mind for what you as an individual are looking for. The pod trial assortment looks beautiful, just like the machines itself. Very aesthetic and pleasing. However the package of the pods are super confusing to us lame people who aren't well versed in fancy coffee. So if any suggestion to the brand I think just better instructions on how to brew each type that comes with an easy startup card. Then I wish the card that came in the assorted trial pods also had easier to understand descriptions of each pod. They made things a bit too fancy and assumed we are cultured where we didn't know what we were doing. In summary, beautiful aesthetic. Loud machine. Great brew that takes a bit longer and is a bit more muscle involved with opening and closing the machine. Best for endless options, not for those wanting simple basic coffee. Wish included easier to understand basic instructions.
Written by a customer while visiting influenster.com
Customer Rating
4
Makes a great cup of coffee, but is poorly designe
on March 23, 2026
Posted by: JeffreyM
[This review was collected as part of a promotion.] Makes a great cup of coffee, but is poorly designed. The coffee has great flavor, is nicely hot, and device creates a nice simple foam on each cup. It's easy to use and it looks pretty stylish on my countertop. However, it has many design flaws that simply make it unusable for me. Though the automatic pod dispenser works great and is a new/improved way to manage used pods, it takes up a big chunk of space - making this machine way to big and clunky. The cup holder is completely detachable, and seems to sort of cheapen the experience. The pod closure/lock is awkward and more difficult to use than it needs to be. But I guess my biggest complaint is that it is loud. As important as a good cup of coffee is to me in the morning, at the risk of the espresso machine waking up the rest of the house, it simply isn't worth it.
Written by a customer while visiting influenster.com
Customer Rating
4
Nespresso Vertuo Next makes amazing espresso
on March 23, 2026
Posted by: MonaeM
[This review was collected as part of a promotion.] Makes a great cup of espresso! Just as loud as other versions. The used pod collector is on the side. I like the location change. I haven’t had any issues with my coffee brewing. Everything pulls at the right amount and the right strength. The only true con is the locking mechanism to close the pod lid. You have to manually slide the lock over and push the lid to close. It can be a little difficult to slide over. I fear this would be the first part of the machine to break. The versions that open and close automatically are a lot better. All in all, it’s a good machine that makes a really good espresso.
Written by a customer while visiting influenster.com
Customer Rating
4
Good but LOUD
on March 23, 2026
Posted by: AlyssaA
[This review was collected as part of a promotion.] The Vertuo Next couldn’t have come into our lives at a better time. We needed something new to meet our coffee needs, and despite never hearing much about Nespresso, I was ready to see what it could do for us. It mainly just brews coffee, but the ease and luxury of it feels so nice (the cost of the actual coffee not so much but it’s also helped me learn moderation). Setup is pretty easy, but it did come a bit dusty (forgot to take a pic before cleaning it). There is an app but you don’t need it to begin using it; just plug it in, watch the YouTube videos for how to use it (if you’re like me and prefer visuals), and go. Haven’t needed to do any routine cleaning yet but it seems easy enough. My main complaint is the noise. Not sure if it’s just our machine, but this thing is loud. I got super curious and used a website to measure the decibels while brewing a cup of coffee, and it came out at 92 dB on average (think power drill levels of sound; long term exposure above 85 can be dangerous). We love this machine and will keep using it, but the noise level and cost of the capsules keeps me from giving it five stars.
Written by a customer while visiting influenster.com
Customer Rating
5
Great choice - wonderful machine- best experience
on March 23, 2026
Posted by: SavannahN
[This review was collected as part of a promotion.] I have been really enjoying my Nespresso Vertuo Next machine. It is super easy to use and make coffee easy-usually in about a minute. All you have to do is pop in a pod and press a single button on top, and it heats up and starts brewing within a seconds.
So far, I have been very happy with the quality of the coffee. The temperature is good and stay consistent from cup to cup. The amount you get depends on the pod you use, and each one is clearly labeled with the size, which makes it easy. You can also custom it a little bit if you want.
Cleaning has not been hassle either. Rinsing and descaling are pretty straightforward-you can do it with a button combinations or through the app, which is convenient.
It is also look really nice on the countertop which is a great bonus.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Virtuo Next
on March 23, 2026
Posted by: DaisyD
[This review was collected as part of a promotion.] I had a Nespresso Pixie before and didn’t think home coffee could get any better - enter the Nespresso Virtuo Next! This thing is fantastic! It makes all sorts of customized coffees and espressos, including specific ones meant for over ice, full coffees, espresso, double-shot espresso, etc. No more watered down iced coffees for me! The amount of crema this creates is wonderful. This machine has truly upped my coffee game. It’s smaller than some of your other single-cup brewers, is super easy to use, is high-quality, and looks very elegant on my counter.
Written by a customer while visiting influenster.com
Customer Rating
5
Versatile, compact, and easy to use
on March 23, 2026
Posted by: KayleneW
[This review was collected as part of a promotion.] Can’t say enough how much I love this Nespresso machine! It was extremely easy to setup and get brewing. I really appreciate that it pairs with the app and can notify me of maintenance needs. I also appreciate that it’s a more compact design for Nespresso—only a little bit longer than my other coffee machine. Its brews the perfect cup of espresso every time and takes out any guess work. My only critique would be that the compartment that stores the used pods can be a little difficult to remove in order to dispose of said used pods. Overall I highly recommend this machine if you’ve been wanting to get a Nespresso machine—the price tag on this one is much more approachable and still boasts many of the same features as their other models.
Written by a customer while visiting influenster.com