Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Nice, simple machine
on November 11, 2021
Posted by: Gsisfrk968
from Midlothian, Il
Had the vertuo next which was big and bulky and had a bluetooth feature that seemed to never work. This machine is nice and simple.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , November 12, 2021
Hi Gsisfrk968, thank you for your review. We recommend running a priming cycle weekly through your VertuoPlus to assist with keeping the taste, texture, body and aroma in each brew. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This review will be
on November 10, 2021
Posted by: colleen9
This review will be short bc I wrote a very long detailed one that this site said it couldn’t print due to a bad word which I didn’t but wouldn’t let me edit it. I LOVE this machine. It’s sleek and modern in black n white, takes up very little counter space, and the water tank holds at least 3-4 large mugs for my coffees. It’s easy to empty capsules that get automatically put into a bin to be dumped and recycled later. Everything is simple and easy and precisely perfect each and ever time. There’s never a fail. I like the medium blends the best. Especially the new fruity ones and the coconut.
Written by a customer while visiting influenster.com
Customer Rating
3
Great Coffee, Machine Leaks
on November 6, 2021
Posted by: DimeCafe
I love Nespresso and have had this machine for a year. It started leaking during the brew though after I had it for only a year. In an 8 oz cup, about an ounce of it leaks all over my table, which has messed up the wood.
Like I said, it's a fantastic cup of coffee. I wish the machine was more durable.
Like I said, it's a fantastic cup of coffee. I wish the machine was more durable.
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, November 8, 2021
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on November 6, 2021
Posted by: Ian
from SF Bay Area
We returned our Vertuo Next for this VertuoPlus, and what an upgrade! The automatic capsule/pod mechanism is a joy to use, and the large water tank is a welcome convenience as well. It’s even quieter to boot! We’ve only had the machine for four months, but we use it several times a day and it still works perfectly. 10/10
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on November 1, 2021
Posted by: Anonymous
The best coffee maker in my life. I'm sure you need one too. Is so simple to make your own coffee and very cheap
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent Buy!
on October 29, 2021
Posted by: Mark
from Baltimore, Maryland
Great product! My team and I have been enjoying each cup of Nespresso! It takes coffee to the next level!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Leaking machine
on October 29, 2021
Posted by: Patrik2033
from Pittsburgh
I have had my Virtuaplus machine for less than 2 weeks and it’s is leaking from the bottom of the machine. Coffee is great. But I am not enjoying the leak.
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service, October 30, 2021
Hi Patrik2033, we're disappointed to hear you are experiencing a leak. We would recommend calling us at 1-800-562-1465 when you are near your VertuoPlus. We'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely love my Nespresso
on October 28, 2021
Posted by: amye103
Absolutely love my Nespresso machine. I get a perfect cup of coffee every single time. The downside is that the pods are more expensive than brewing a pot of coffee, but it is well worth it to me because the coffee is excellent.
Written by a customer while visiting influenster.com